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Europe Hotel & Spa

Property class: 4

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A short walk from Zermatt-Matterhorn Ski Paradise, Europe Hotel & Spa provides free continental breakfast, a terrace, and a garden. Indulge in a hot stone massage, a facial, and a manicure/pedicure at the onsite spa. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room, 1 Double Bed with Sofa bed

A modern hotel room with a grey sofa, a large bed, wooden wardrobe, and a wall-mounted artwork.

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Double Room

A bedroom with a large bed, two chairs, a small table, a TV, and a window with curtains.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Design Double Room

A modern bedroom with a large bed, a TV mounted above it, a wooden cabinet, and a balcony with a view of trees.

Design Double Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Design Double Room, Mountain View

A balcony with a wooden railing, a green armchair, a small round table with fruits, and a bed with white bedding.

Design Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Design Superior Family Room

A wooden ceiling with exposed beams and a recessed light above a bed with white linens.

Design Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Suite

A wooden balcony with wicker chairs and a glass table, overlooking a snowy mountain landscape.

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed, Mountain View

A hotel room with a wooden ceiling, a large bed with a dark headboard, a bedside table with a lamp, a bathroom with a sink and mirror, and a large window with curtains.

Superior Double Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi
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About the area

Zermatt is home to Europe Hotel & Spa. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking. Visit our Zermatt travel guide
Map
Riedstrasse 18, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    1 min walk - 0.1 km
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.1 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg
    1 min walk - 0.1 km
  • Kirchbrücke
    2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station
    11 min walk

Restaurants

  • Le Petit Royal
    9 min walk
  • Restaurant du Pont
    6 min walk
  • Ristorante Molino Seilerhaus
    7 min walk
  • Whymper-Stube
    6 min walk
  • Backstage Hotel
    8 min walk

About this property

Europe Hotel & Spa

  • Upscale hotel near Zermatt-Matterhorn Ski Paradise
  • Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Europe Hotel & Spa. Treat yourself to a hot stone massage, a facial, or a manicure/pedicure at the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • A roundtrip airport shuttle (surcharge), luggage storage, and an elevator
    • A porter/bellhop, free newspapers, and a front-desk safe
    • Massage treatment rooms, laundry services, and tour/ticket assistance
  • Room features
  • All guestrooms at Europe Hotel & Spa feature comforts such as bathrobes, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Tubs or showers, free toiletries, and hair dryers
    • Heating, daily housekeeping, and desks

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  • Breakfast included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Europe Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Europe Hotel & Spa?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Europe Hotel & Spa on Sept 14, 2026 start from CA $534, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Europe Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Europe Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Europe Hotel & Spa?

Check-out is at noon.

Does Europe Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Europe Hotel & Spa located?

Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 11 minutes by foot and Zermatt Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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