Title: Europe Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Europe Hotel & Spa A peaceful retreat in the Swiss Alps where travelers find natural beauty and comfort just steps from world-class skiing and mountain views ## Photo gallery for Europe Hotel & Spa ![Panoramic Suite - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/722ef6fd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Simblossom Nest](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c546e48b-3b3d-4494-b535-bcca58780399-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Design Double Room, Mountain View - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/a8ed3325.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Double Room, Mountain View - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/6f875735.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 Double Bed, Mountain View | Living area - Europe Hotel & Spa (Zermatt)](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/8fd82569.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Europe Hotel & Spa sits near Zermatt-Matterhorn Ski Paradise, offering a tranquil base for mountain adventures. Guests relax with spa treatments after outdoor excursions and enjoy garden views from the terrace. The hotel provides free WiFi in all rooms for staying connected. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Feb. 13 - Feb. 14](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 14 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Family Double Room, 1 Double Bed with Sofa bed ![Family Double Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/2d9ff252.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 1 Double Bed with Sofa bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Heating Free cribs/infant beds Flat-screen TV Sofa bed - double Bathrobes Hair dryer Minibar - 388 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/d3702e49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Free cribs/infant beds Flat-screen TV Bathrobes Hair dryer Minibar Daily housekeeping - 323 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Design Double Room ![Design Double Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/f5c4226e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room ### Highlights Soundproofed Heating Free cribs/infant beds Flat-screen TV Bathrobes Hair dryer Minibar Daily housekeeping - 409 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Design Double Room, Mountain View ![Design Double Room, Mountain View](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/837563ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room, Mountain View 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Flat-screen TV Bathrobes Hair dryer Minibar Daily housekeeping Wardrobe or closet - 366 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Design Superior Family Room ![Design Superior Family Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/8abc9208.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Superior Family Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Flat-screen TV Bathrobes Hair dryer Minibar Daily housekeeping Wardrobe or closet - 516 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Panoramic Suite ![Panoramic Suite](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/722ef6fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Flat-screen TV Bathrobes Hair dryer Minibar Daily housekeeping Wardrobe or closet - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 1 Double Bed, Mountain View ![Superior Double Room, 1 Double Bed, Mountain View](https://images.trvl-media.com/lodging/1000000/980000/971800/971729/5ea63afd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed, Mountain View 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Flat-screen TV Bathrobes Hair dryer Minibar Daily housekeeping Wardrobe or closet - Mountain view - 516 sq ft - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Europe-Hotel-Spa.h971729.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Europe-Hotel-Spa.h971729.Hotel-Information) ## About the area Zermatt is home to Europe Hotel & Spa. Zermatt-Matterhorn Ski Paradise and Zermatt - Furi are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01778%2C7.74954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xwq6MUe8IrTUwa6IDQzpow7Hj8g=) Riedstrasse 18, Zermatt, VS, 3920 ### What's nearby - ![This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 km - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 1 min walk \- 0.1 km - ![Was in Zermatt for the new year... worth visiting this beautiful mountain ;).. let me know your feedback #WinterWonders #Zermatt](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 1 min walk \- 0.1 km - Zermatt–Sunnegga Funicular 8 min walk \- 0.7 km - Zermatt-Furi Gondola 9 min walk \- 0.8 km ### Getting around - Zermatt Gornergratbahn Station 11 min walk ### Restaurants - Hotel Post Zermatt 8 min walk - Brown Cow Pub 8 min walk - Restaurant du Pont 6 min walk - Old Zermatt 2 min walk - Parkhotel Beau Site 5 min walk ## About this property ### Europe Hotel & Spa Upscale hotel near Zermatt-Matterhorn Ski Paradise Near Zermatt - Furi, Europe Hotel & Spa provides free continental breakfast, a terrace, and a garden. Treat yourself to a hot stone massage, a body treatment, or a facial at the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - A roundtrip airport shuttle (surcharge), concierge services, and smoke-free premises - Massage treatment rooms, a front-desk safe, and an elevator - Luggage storage, free newspapers, and a porter/bellhop Room features All guestrooms at Europe Hotel & Spa feature comforts such as bathrobes, in addition to amenities like free WiFi and safes. Extra amenities include: - Tubs or showers, free toiletries, and hair dryers - Heating, daily housekeeping, and desks ## Similar properties ![Sauna, hot tub, steam room, Turkish bath, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 477 reviews CA $1,014 CA $1,067 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/04ca4a18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Zermatterhof Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 365 reviews CA $1,201 CA $1,261 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6480300/6480222/158202ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monte Rosa Zermatt City Centre - Hot tub - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 195 reviews CA $771 CA $815 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=6480222&PinnedHotelID=6480222&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/e412c916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.0 Wonderful 302 reviews CA $507 CA $541 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093685/f48f1a84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellerive Zermatt - Hot tub - Breakfast included - Spa - Pet friendly 9.8 Exceptional 219 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1093685&PinnedHotelID=1093685&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 999 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/550000/546100/546016/78683673.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais & Chateaux Schönegg Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 229 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=546016&PinnedHotelID=546016&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 197 reviews CA $595 CA $632 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/4b7b528b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassador Zermatt Zermatt - Pool - Hot tub - Breakfast included - Pet friendly 9.0 Wonderful 488 reviews CA $618 CA $655 total includes taxes & fees Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/75000000/74820000/74814500/74814436/ae654baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tannenhof Zermatt City Centre - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 348 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=971729&PinnedHotelID=971729&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=971729,6416247,991444,6480222,4598209) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - Free continental breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Full-service spa - Hot tub - Indoor pool - Library - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Conference space ### Outdoors - Garden - Terrace ### Full-service spa - Facials - Hot stone massages - Manicures/pedicures - Spa treatment rooms - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 20 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 75.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 75.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Europe Hotel Zermatt Europe Zermatt Europe Hotel And Spa Europe Hotel Spa Europe Hotel & Spa Hotel Europe Hotel & Spa Zermatt Europe Hotel & Spa Hotel Zermatt ## Frequently asked questions ### Does Europe Hotel & Spa have a pool? ### How much does it cost to stay at Europe Hotel & Spa? ### Is Europe Hotel & Spa pet-friendly? ### How much is parking? ### What time is check-in at Europe Hotel & Spa? ### What time is check-out at Europe Hotel & Spa? ### Does Europe Hotel & Spa provide a shuttle to the airport? ### Where is Europe Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Europe Hotel & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 321 8 - Good 73 6 - Okay 7 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Yijia Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our first time in Zermatt. This is a very good choice for ski season. We even can saw the Matterhorn every morning breakfast time from the hotel. The service is good. Kind and helpful. ##### Yijia Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Koreen Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay. ##### Koreen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kamil Oct 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again. ##### Kamil Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Xxx Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay. ##### Xxx Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sarah Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around. ##### Sarah Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Demetrius Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent!!! Renovated and excellent location. Wonderful breakfast. For sure, I will come back next time. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe9fbe91-e7da-4771-b476-f99973c75c55-1751953763262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Demetrius Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Raul Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay. ##### Raul Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Jenny Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too. ##### Jenny Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Michael Jul 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again! ##### Michael Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### TRACY Oct 3, 2024 Liked: Staff & service, property conditions & facilities Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!! ##### TRACY Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Krithika Aug 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :) ##### Krithika Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Mark Sep 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recently updated. Nice view of Matterhorn from breakfast. ##### Mark Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Carly Sep 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING!!! It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended ##### Carly Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Adeel Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s a good, clean hotel with nice beds and healthy variety in breakfast. hotel is a little on the north side of the Centre which is helpful in making it noise free and peaceful. Free pick up and drop off from/to the station by booking is great and necessary as it’s a bit far from the station. Only downside is that the staff are not flexible with requests and we felt are too rigid with rules. Also no air conditioning but you can open the windows for cooler air during nights. ![Breakfast area](https://a.travel-assets.com/ugc/hotel-reviews/dc94967d-2182-4405-8b32-31e61c3d6988-1750641836748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast outdoor area](https://a.travel-assets.com/ugc/hotel-reviews/3748fe79-3aec-4338-bd27-153c53586467-1750641838375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Matterhorn view](https://a.travel-assets.com/ugc/hotel-reviews/fcfcf1ea-3045-4c30-9690-0b87be2bea6a-1750641837463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Jacuzzi](https://a.travel-assets.com/ugc/hotel-reviews/62ddd24e-159f-456e-b131-e46146e9b360-1750641838693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adeel Stayed 1 night in Jun 2025 ### 6/10 Okay #### HIROKI Aug 10, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Most of the staff were very hospitable. The rooms and bathrooms were clean, and the baths were a great way to relax and unwind. The free shuttle to and from the train station was a great help. I found the way some of the female staff at the front desk spoke to me intimidating. From the balcony of my second-floor room, I could see the Matterhorn from only the edge of the balcony, as the trees partially overlapped the mountain. ##### HIROKI Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Murtaza Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience." ##### Murtaza Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful hotel. ##### Verified traveller Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent scenery and services , will definitely come back again! ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### JONATHAN Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities A great place ##### JONATHAN Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### HAMAD Oct 5, 2025 Liked: Cleanliness Nice ##### HAMAD Stayed 1 night in Oct 2025 ### 10/10 Excellent #### tina Jul 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Such a lovely family hotel. Great design, super comfortable beds and lovely staff. ##### tina Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Farid Aug 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful hotel! Highly recommended ❤️😃🙏 ##### Farid Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Samir Jul 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best Hotel with the Best View & Amazing Staff!! ##### Samir Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### QUN Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### QUN Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Marina Feb 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items. ##### Marina Stayed 2 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Hôtel National Resort & Spa](https://www.expedia.ca/Champery-Hotels-Hotel-National-Resort-Spa.h9789103.Hotel-Information) > > [Hotel Minster](https://www.expedia.ca/Unteriberg-Hotels-Hotel-Minster.h18177982.Hotel-Information) > > [Hotel Simi](https://www.expedia.ca/Zermatt-Hotels-Hotel-Simi.h1379243.Hotel-Information) > > [Au Bivouac de Napoléon](https://www.expedia.ca/Bourg-Saint-Pierre-Hotels-Au-Bivouac-De-Napoleon.h35173410.Hotel-Information) > > [Stiftung Kartause Ittingen](https://www.expedia.ca/Warth-Weiningen-Hotels-Stiftung-Kartause-Ittingen.h8344064.Hotel-Information) > > [Hotel Bahnhof Ausserberg](https://www.expedia.ca/Ausserberg-Hotels-Hotel-Bahnhof-Ausserberg.h991279.Hotel-Information) > > [Hotel Waldrand](https://www.expedia.ca/Lenk-Hotels-Hotel-Waldrand.h2277705.Hotel-Information) > > [Alpine Lodge](https://www.expedia.ca/Zermatt-Hotels-Alpine-Lodge.h4618992.Hotel-Information) > > [Hotel Royal](https://www.expedia.ca/Crans-Montana-Hotels-Hotel-Royal.h5196004.Hotel-Information) > > [Hotel Helvetia](https://www.expedia.ca/Zermatt-Hotels-Hotel-Helvetia.h3871356.Hotel-Information) > > [Pension Marina](https://www.expedia.ca/Ruttenen-Hotels-Pension-Marina.h30433420.Hotel-Information) > > [Motel du Bivouac Napoléon](https://www.expedia.ca/Bourg-Saint-Pierre-Hotels-Motel-Du-Bivouac-Napoleon.h35504102.Hotel-Information) > > [Le Chalet de Lara](https://www.expedia.ca/Val-DIlliez-Hotels-Le-Chalet-De-Lara.h27418444.Hotel-Information) > > [BERG & BERG HOTEL Kerns - Self-Check-in](https://www.expedia.ca/Kerns-Hotels-Berg-Berg-Hotel.h106218669.Hotel-Information) > > [Mandarin Oriental Palace, Luzern](https://www.expedia.ca/Lucerne-Hotels-Palace-Luzern.h18270.Hotel-Information) > > [LeCrans Hotel & Spa](https://www.expedia.ca/Lens-Hotels-LeCrans-Hotel-Spa.h2425518.Hotel-Information) > > [Hotel de la Gare](https://www.expedia.ca/Bas-Vully-Hotels-Hotel-De-La-Gare.h4761844.Hotel-Information) > > [Castel de Daval](https://www.expedia.ca/Sierre-Hotels-Castel-De-Daval.h35062408.Hotel-Information) > > [Guarda Golf Hotel & Residences](https://www.expedia.ca/Crans-Montana-Hotels-Guarda-Golf-Hotel-Residences.h3185853.Hotel-Information) > > [Hotel Schweizerhof Gourmet & Spa](https://www.expedia.ca/Saas-Fee-Hotels-Hotel-Schweizerhof-Gourmet-Spa.h849748.Hotel-Information) > > [Chalet Belle Hélène for a perfect week away for skiing or hiking](https://www.expedia.ca/Fiesch-Hotels-Chalet-Belle-Helene-For-A-Perfect-Week-Away-For-Skiing-Or-Hiking.h58082279.Hotel-Information) > > [Hotel Monte Rosa](https://www.expedia.ca/Zermatt-Hotels-Hotel-Monte-Rosa.h6480222.Hotel-Information) > > [harry’s home Zürich-Limmattal](https://www.expedia.ca/Spreitenbach-Hotels-Harrys-Home-Hotel-Apartments.h93116331.Hotel-Information) > > [Magrappé M 440 - SKI LIFT apartment 7 pers](https://www.expedia.ca/Veysonnaz-Hotels-Magrappe-M-440-SKI-LIFT-Apartment-7-Pers.h32903555.Hotel-Information) > > [Hotel Bristol](https://www.expedia.ca/Saas-Fee-Hotels-Hotel-Bristol.h2689630.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Saas-Fee-Hotels-Hotel-Europa.h1325010.Hotel-Information) > > [Adhhoc Hotel](https://www.expedia.ca/Naters-Hotels-Adhhoc-Hotel.h9742019.Hotel-Information) > > [Central Hotel Wolter](https://www.expedia.ca/Grindelwald-Hotels-Central-Hotel-Wolter.h984603.Hotel-Information) > > [Home Hotel Arosa](https://www.expedia.ca/Arosa-Hotels-Home-Hotel-Arosa.h16303376.Hotel-Information)