West Midlands Police Museum Tours and Activities

Excellent room and service

Beautiful hotel in an excellent setting. The staff were exceptionally helpful. However, the room (room 24) was rather small, especially the bathroom, and the lighting was terrible creating deep shadows. The food in restaurant was very good, enjoyed the evening meal and breakfast

The room was clean, however the shower was nothing more than a trickle, I spoke to staff at reception who advised they would "mention it" to maintenance but offered no resolution, Afywr spending the day our of the hotel I returned without any fix. Staff seemed uncovered by my complaint. On a side note, it would be useful to have a plug near to the bed to charge a phone, and the iron plug is unsafe. Thisnwas also mentioned to staff.