Find Hotels by Independent in Wausau

"Really like this hotel. Pricey but nice. The restaurant is great but also expensive."

"Everything was great. Except for the lady that checked us in on Friday night. She was not at the desk, and there was no way to call someone. She never smiled, or made an expression or said thankyou. Like a rude statue. Everyone else I interacted with at the hotel was very polite and helpful. We got a downstairs room, right by the pool, and we had a lot of fun. Everything we needed was close by. We will stay again. Even if grumpy is at the desk."

"I had a King Room. There was 1 desk chair. No sitting chair. I called the front desk to see if there was one I could get. I was told they didn’t have any more chairs. I asked about taking a plastic chair from the pool area. I was told to not take one from the pool area. Then I was told that it would be fine if I went over to Walmart and bought a lawn chair to bring back and use in the room!!! I found this to be completely unacceptable!!"

"Nobody at front desk upon arrival. Waited about 10 minutes for somebody to show up."

"Front desk could be more helpful."

"Hot tub was luke warm and the jets didnt work. Pool was tiny and 4ft shallow, kind of pointless. Hard mattress. Parking was odd, had to come in to find out they give a free passcode for the parking kiosk. Buzzing a/c unit. "Upgraded" my room at check in to one with a view of the adjacent rooftop and a brick wall. That was crap..... Friendly helpful staff. Lots of towels and wash stuff."

"Really believed this place had a pool. My 5 year old was crushed that it did not. The pictures online show a pool so we didnt look on expedia"

"In town for a funeral. Arrived to find out the King rooms (which we reserved) were ALL on the second floor and NO elevator. Not good with ambulatory issues. Agreed to a double queen room on 1st floor, but then told none are available. Put in single queen room with handicap access bathroom (not needed) with questionable cleanliness."

"Pictures online are not accurate. Lots of homeless people living here. I had pets, so did others. Dogs barking all the time. Residents are noisy, which causes dogs to bark, which causes my dogs to bark. I barely slept. Almost checked out around 1 am because of the lack of quiet surroundings. As a single, female traveler, I was nervous about all the residents hanging outside. Didn't feel safe. I picked this place based on reviews and pictures. This is the 2nd time out of the last 2 that the online info was not accurate. I guess A1 can make everyone's hotel look spectacular. We are losing the truth from everything!!"