Dear Harry,Firstly, allow us to sincerely apologize that this response to your review is only happening now. Due to a technical issue, social media reviews did not reach the team for the last few months. However, your feedback is valued and therefore, once we became aware of your review, we felt it appropriate to still respond (even if some time has passed).Thank you for sharing your feedback after your visit to Hotel Indongo. We are grateful for the positive feedback and will strive to continue providing all our valued guests with the best hospitality in Walvis Bay.Until your next visit, safe travels and best wishes.Kind Regards,Hotel Indongo TEAM

Dear Roger,Firstly, allow us to sincerely apologize that this response to your review is only happening now. Due to a technical issue, social media reviews did not reach the team for the last few months. However, your feedback is valued and therefore, once we became aware of your review, we felt it appropriate to still respond (even if some time has passed).Thank you so much for taking the time to review the hotel when you stayed with us in 2020.We aspire to get the basics right consistently while providing personalized service to make each guest’s stay enjoyable.We are pleased to hear that you enjoyed your stay with us.Kind Regards,Hotel Indongo TEAM

Dear Masimba,Firstly, allow us to sincerely apologize that this response to your review is only happening now. Due to a technical issue, social media reviews did not reach the team for the last few months. However, your feedback is valued and therefore, once we became aware of your review, we felt it appropriate to still respond (even if some time has passed).Thank you for taking the time to review Hotel Indongo by Marriott, Walvisbay.We hope to make your next stay with us even more memorable.Kind Regards,Management

I refer to the GUEST Feedback. Firstly, please allow me to offer you my most sincere apologies for the fact that the Protea Hotel Walvis did not meet your expectations. You are an extremely important client to Protea Hotels and I assure you that your experience in no way represents the standard we're trying to achieve. We are as committed as ever to providing each GUEST with a most memorable and magnificent Protea Hotels service experience. Based on this, I sincerely hope you will accept my apology. Should you wish to discuss your service experience with me in more detail, please let me know when would be a convenient time for me to contact you. Kind regards, Ingrid Morgan General Manager

Thank you it was a pleasure being of service to you. We hope to see you again