Virginia Safari Park Tours and Activities

My daughter and I stayed here for family weekend at Liberty University. I was late in getting a reservation and there were not too many hotels left. We were not sure how Brentwood Inn and Suites were going to be but I was pleasantly surprised. Although there was not a pool or fitness center - I could not have asked for a cleaner hotel room. It was spotless and it was great to see the staff thoughtfully cleaning all the rooms and washing the windows etc. It was close to everything and conveniently located. I would highly recommend the hotel if you are looking for a clean place to stay and a great staff.

The room was very clean and the bed was super comfortable. The water pressure was heavenly. Parking was close to the room. Sounds great, but unfortunately that’s not the end of our story. All the amenities, including the pool, are no where near the hotel. The staff was completely clueless and not helpful at all. She would not answer the phone at all, so we had to keep walking over since there were no towels and the other room issues. The air conditioning did not work properly and it was 75% humidity in our room. I had to get dressed on the balcony it was so hot in the room. The towel rack just fell off the wall when I touched the hand towel. We left one night into our stay , very disappointed. Hotels.com was able to work with the manager to get us a refund for our other night.

This hotel makes us feel so comfortable we slept all night. There is a warmth in the room and I will be returning every time I need to go visit my LU student