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"The food was for the most part very good. The bed was broken in 2 places and my wife and I didn’t sleep well most nights. The property needs to have better information on when certain food is open what requires a reservation. I thought the property wasn’t too full and still could not book dining reservation. The spa was excellent and the included treatment was very good. My wife and I would have liked the option to choose which treatment for each day. It seemed we were just thrown on the schedule haphazardly. "

"Very friendly and attentive staff. The bed was comfortable in my room . Typical resort food , overall a great experience."

"Incredible experience. Rooms are a bit dated but still very nice and perfectly clean. Resort overall was wonderful. Food was great, a wide range of drinks were available, and the staff was always friendly and helpful. Lots of seaweed on the beach/in the water so its unswimmable - at least in the summer - but there are pools all over the resort, and there is a short shuttle ride to a beach on the east side of the island with clear water. Would recommend this to anyone and would definitely return. Stayed here with our 18-16-14 year old kids and they loved it."

"Everything was clean, convenient, and customer service was the best. There are a variety of restuarants to choose from and many on-site activities plus easy access to exursions on the island. It deserves it's five star rating."

"The staff were very understanding and caring. Wity our family and ypung kids they were treated with care "

"It was great"

"Food and service was fabulous. Entertainment was hit and miss "

"Lovely hotel, beautiful beach and incredibly friendly and helpful staff. "

"Exceptional Service at Sugar Beach Viceroy. From the moment we arrived at Sugar Beach Viceroy, we were greeted with the warmest hospitality that set the tone for an unforgettable stay. Every single staff member went above and beyond to make us feel welcome, but two individuals in particular deserve special recognition :) Darelyne, the manager, was an absolute delight. Her sweet, warm, and genuinely pleasant demeanor made every interaction feel personal and heartfelt. Her care and attention made us feel truly valued as guests. It’s rare to meet someone in hospitality who radiates such kindness while maintaining impeccable professionalism — she is a true gem. We also had the pleasure of meeting Mr. James, who surprised us with an incredible upgrade at no additional cost. This thoughtful gesture elevated our experience and allowed us to enjoy the beauty of Sugar Beach in an even more special way. His friendly approach and commitment to guest satisfaction are a perfect example of what makes this resort so exceptional. Between the breathtaking scenery, luxurious accommodations and villas, and staff who treat you like family, Sugar Beach Viceroy delivers an experience that is nothing short of world-class. Thank you to Darelyne, Mr. James, and the entire team for making our stay absolutely perfect. We can’t wait to return! Lots of love!"