Upon arrival walking into the establishment for my 4pm check-in the young lady at the front desk never greeted me instead she looked at me and said reservation. During my entire stay the only 2 employees who spoke was Kim working night shift and the young lady working the desk the morning I checked out. Customer Service was piss poor! The parking lot should be better organized. There should be no reason I have to park on the opposite side of the parking lot and walk over 200 feet just to get to the hotel. The hotel should have reserved parking for hotel guest only! The hotel room had no microwave , but had a refrigerator and coffee maker. Fitted sheets on bed were to big, discolored, and extremely wrinkle! There should be no reason for king size sheets on a queen size bed!