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Reviews of Hotel London

3 out of 5
Hotel London
Viale Daniele Manin 16, Viareggio

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 84 reviews" "
Rating 8 - Good. 33 out of 84 reviews" "
Rating 6 - Okay. 6 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Parking not available near hotel until after 8 when shopping closed
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Stefano

Business traveller
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Nice hotel.
Right on the beach promenade, although shops, restaurants and beach clubs block view of the sea in most of the town. Matteo at reception was great and gave me good restaurant recommendations. The single room is quite small. Bed was comfortable and water pressure fine.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location/Friendly Staff
Perfectly located directly across from the Passaggiata and the beach. Abundant and delicious breakfast. The staff is friendly and helpful. I would definitely stay here again.
Stayed 10 nights in Sep 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and nice staff.
Stayed 2 nights in Aug 2023
Response from Matteo on Sep 2, 2023
Siamo felici che abbia trascorso un buon soggiorno, la soddisfazione del cliente è da sempre la nostra priorità.Cordiali saluti.

10/10 Excellent

Simon

Stayed 2 nights in Jul 2023
Response from Elena on Jul 12, 2023
Grazie per la vostra recensione, è stato un piacere ospitarvi! Nella speranza di potervi nuovamente dare il benvenuto nel nostro Hotel, colgo l'occasione per inviare cordiali saluti.

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very good hotel close to all amenities
Stayed 3 nights in Mar 2023
Response from Matteo on May 5, 2023
We are happy that you had a good stay.Greetings

8/10 Good

Mary

Stayed 1 night in Sep 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the main promenade so a great location. The beach is just across the road, as are the shops and restaurants. The hotel decor feels quite dated and would benefit from being refreshed. One complaint I would have is noise. My room faced the beach and main road, even with the windows shut, it was difficult to sleep at night. Also, whenever a room door was closed in the hotel at night, you could hear the door banging all over the hotel.
Stayed 2 nights in Sep 2022
Response from Matteo on Oct 15, 2022
Siamo felici che abbiate trascorso un buon soggiorno, facciamo il massimo per cercare sempre di migliorarci.

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer break
Hotel in very good location. Just cross the road and you are on the beach. Only big minus is wifi. I had problem with connection in my room. In general areas no problem. Overall hotel is great,staff friendly and helpfull, breakfast delicious.
Stayed 4 nights in Aug 2022
Response from Matteo on Sep 8, 2022
Grazie per aver recensito il nostro hotel.Cordiali saluti.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Matteo on Aug 4, 2022
Samo felici che abbia trascorso un buon soggiorno, La soddisfazione del cliente è da sempre la nostra priorità. Cordiali saluti.

10/10 Excellent

Emanuela

Stayed 1 night in Jul 2022
Response from Matteo on Aug 2, 2022
Siamo felici che abbiate trascorso un buon soggiorno, La soddisfazione del cliente è da sempre la nostra priorità

10/10 Excellent

Ognyan

Stayed 1 night in May 2022
Response from Matteo on Jun 6, 2022
thanks for your kind revie

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a weekend in Viareggio!
Hotel London is a great stay! It's right on the main boardwalk area and very convenient for a stay in Viareggio! The hotel is clean, the staff are friendly and we enjoyed our stay! The beds were more comfortable than expected.
Stayed 1 night in Mar 2022
Response from Matteo on Mar 15, 2022
we are happy that you have had a good stay. Customer care has always been our priority.

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay
Staffs are very nice. Very good location, specially for the Carnevale di Viareggio event. The room is slightly small but overall, I enjoy the stay very much.
Stayed 1 night in Sep 2021
Response from Matteo on Oct 7, 2021
siamo felici che abbia trascorso un buon soggiorno, la soddisfazione del cliente è da sempre la nostra priorità

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Good location
Well located hotel near the front and promenade. Good for working in the port and marina as a 10-15 minutes pleasant walk away. Functional and clean. Breakfast was good.
Stayed 2 nights in Jul 2021
Response from Matteo on Sep 10, 2021
SIAMO FELICI CHE ABBIA TRASCORSO UN BUON SOGGIORNO. RINGRAZIAMO PER AVERCI SCELTO.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel London is a nice, older hotel with a great, accommodating staff. They had my room ready early - perfect after an overnight flight. You are right by the main promenade, with lots of options for dining and shopping. Rooms are comfortable.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Matteo on Aug 30, 2019
siamo spiacenti che il nostro hotel non abbia soddisfatto le sue aspettative. Cercheremo di migliorarci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. I had a single room for myself and it was small but perfect. Had a very good air conditioner and I had one of the few front balconies which was lovely to sit on in the evening. Located right in front of the main beachfront it is close to many restaurants and shops.
Stayed 2 nights in Jul 2019
Response from Matteo on Aug 12, 2019
We are happy that you have had a good stay. customer satisfaction is our priority

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, excellent terrace for breakfast, friendly atmosphere, good restaurants nearby. Nothing to protect against mosquitoes.
Stayed 7 nights in Jul 2019
Response from Matteo on Jul 30, 2019
we are happy that you had a good stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Matteo on Jul 25, 2019
Siamo felici che abbia trascorso un buon soggiorno. La soddisfazione del cliente è da sempre la nostra priorità.

8/10 Good

Jo, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little garden and good breakfast (we only used a couple of times but a good environment) Room could do with a little upgrade but bathroom clean and good! Very high ceilings and cooling! Perfect as a central point and any issues we had were dealt with straight away!! Very comfortable room and environment (bed bit hard) and thank goodness for Aircon xx
Stayed 7 nights in Jun 2019
Response from Matteo on Jul 9, 2019
we are happy that you had a good stay. Best regards

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Matteo on Jun 21, 2019
siamo felici che abbia trascorso un buon soggiorno. La soddisfazione del cliente è da sempre la nostra priorità.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, situated right next to the beach, restaurants and bars and 5 minutes away from the bus station. The room was clean and comfortable, breakfast delicious and the staff all friendly and helpful. We would definitely go back.
Stayed 4 nights in May 2019
Response from Matteo on May 19, 2019
we are very happy, that I have spent a good stay. We will be happy to host you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from matteo on Jan 1, 2019
we are very happy, that I have spent a good stay. We will be happy to host you again

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach views
A beautiful old hotel along the popular section of beach shops in Verragio. The views of sunset over the sea were spectacular. The room was large(grand) with a nice little balcony. An Italian breakfast was provided with various pastries and cakes along with meats cheeses and eggs. The staff was friendly and the bar carried a selection of local wines. This town was not on our itenerary, but was a pleasant surprise from its beach attractions to locals areas for drinks and food.
Stayed 1 night in Oct 2018
Response from matteo on Nov 1, 2018
we are very happy, that I have spent a good stay. We will be happy to host you again

8/10 Good

Chris, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy access to all the city and beach. People are nice and the service is good
Stayed 1 night in Sep 2018
Response from matteo on Sep 8, 2018
we are very happy, that I have spent a good stay. We will be happy to host you again

10/10 Excellent

Maurizio, milano

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and availability of the hotel people
Stayed 2 nights in Feb 2024

10/10 Excellent

Rossano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carnevale 2024
Secondo anno che soggiorno in questo elegante hotel, direttamente sulla passeggiata di Viareggio, a due passi dal mare, camere confortevoli e silenziose, personale simpatico, cortese e disponibile, colazione deliziosa, tornerò anche l'anno prossimo.
Stayed 2 nights in Feb 2024
Response from Matteo on Feb 22, 2024
Grazie per la sua bela recensione, siamo felici che abbia trascorso un buon soggiorno.Saremo felici di ospitarla nelle prossime occasioni.

8/10 Good

Eva

Stayed 1 night in Nov 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Preis-Leistung ist i.O, das Personal erhält Maximalnote.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eivind

Stayed 3 nights in Oct 2023

10/10 Excellent

Jørn

Stayed 2 nights in Oct 2023

8/10 Good

Desi

Liked: Cleanliness, staff & service
Ottimo hotel Servizio e cortesia perfetti
Stayed 2 nights in Sep 2023

10/10 Excellent

Fiorenza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfetta , hotel ben curato nei dettagli , pulitissimo e.personale estremamente cordiale . Ottima.colazione
Stayed 1 night in Aug 2023
Response from Matteo on Sep 2, 2023
Siamo felici che abbia trascorso un buon soggiorno, la soddisfazione del cliente è da sempre la nostra priorità.Cordiali saluti.

10/10 Excellent

Tommy

Stayed 2 nights in Aug 2023
Response from Matteo on Sep 2, 2023
Siamo felici che abbia trascorso un buon soggiorno, la soddisfazione del cliente è da sempre la nostra priorità.Cordiali saluti.

10/10 Excellent

Karin

Stayed 2 nights in Jul 2023
Response from Matteo on Sep 2, 2023
Siamo felici che abbia trascorso un buon soggiorno, la soddisfazione del cliente è da sempre la nostra priorità.Cordiali saluti.

8/10 Good

Rune

Stayed 4 nights in Jun 2023
Response from Matteo on Jul 9, 2023
Siamo felici che abbia trascorso un buon soggiorno.Saremo felici di ospitarla nuovamente in occasioni future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Piacevole permanenza a Viareggio. Posizione ottima. La mancanza di posteggio è supplita da convenzione comunale per posteggiare negli stalli blu a tariffa ridotta. Colazione varia e abbondante. Unica pecca : una camera davvero piccola per tre persone (due adulti e una bimba)
Stayed 1 night in Jun 2023
Response from Matteo on Jun 23, 2023
Grazie per la bella recensione, siamo felici che abbia trascorso un buon soggiorno.

10/10 Excellent

OLCELLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soggiorno a Viareggio
Hotel pulitissimo e personale gentilissimo ottima colazione in rapporto al prezzo posizione top vista mare parcheggio comodissimo ci ritornerò
Stayed 1 night in Apr 2023
Response from Matteo on Apr 20, 2023
Siamo felici che abbia trascorso un buon soggiorno e la ringraziamo per la sua recensione positiva.saremo felici di ospitarvi in occasioni future.

10/10 Excellent

Renzo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura molto bella e particolare, personale gentilissimo e disponibile.Sicuramte ci tornerei.
Stayed 1 night in Mar 2023
Response from Matteo on Apr 20, 2023
Siamo felici che abbia trascorso un buon soggiorno e la ringraziamo per la sua recensione positiva.saremo felici di ospitarvi in occasioni future.

10/10 Excellent

Rossano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carnevale 2023
Bell'hotel nel classico stile di quella zona, pulito e curato, a pochi passi dal mare, stanze pulite, silenziose e confortevoli, buona colazione dolce e salata, personale gentile e attento alle esigenze del cliente. Consiglio.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ingrid Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Matteo on Oct 15, 2022
Siamo felici che abbiate trascorso un buon soggiorno, facciamo il massimo per cercare sempre di migliorarci.

8/10 Good

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Matteo on Sep 23, 2022
Siamo felici che abbia trascorso un buon soggiorno,

8/10 Good

Mattia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ottima servizio e personale davvero gentile, l’unico problema è che l’insonorizzazione delle camere è inesistente.
Stayed 1 night in Sep 2022
Response from Matteo on Sep 8, 2022
Grazie per aver recensito il nostro hotel.Cordiali saluti.

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Matteo on Sep 8, 2022
Grazie per aver recensito il nostro hotel.Cordiali saluti.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéalement situé. Jolis espaces communs, personnel très agréable et à l'écoute, excellent petit déjeuner avec beaucoup de choix. La chambre est propre et confortable. Seul bémol: évitez les 2 chambres du rez-de-chaussée (11 et 12) d'une part, le wifi n'y passe pas et, d'autre part, les fenêtres sont nez à nez avec la cour intérieure du petit déjeuner (donc fenêtres et stores fermés si vous ne voulez pas être gênés par le bruit et vu de tous) ainsi que la ou les chambres du 4ème étage (on m'en a montré une pour un éventuel échange) qui, pour le coup, n'ont pas de fenêtre !! (seulement un velux sur le plafond mansardé... 😔 )
Stayed 3 nights in Aug 2022
Response from Matteo on Sep 8, 2022
Grazie per aver recensito il nostro hotel.Cordiali saluti.

8/10 Good

Anjani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Matteo on Aug 2, 2022
Siamo felici che abbiate trascorso un buon soggiorno, La soddisfazione del cliente è da sempre la nostra priorità

10/10 Excellent

Torben Hassing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strandferie
God beliggenhed, venligt personale og dejligt værelse. Vi var heldige at få en parkeringsplads tæt på hotellet.
Stayed 5 nights in Jul 2022