Title: City Express by Marriott Veracruz - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Express by Marriott Veracruz Start the day with a continental breakfast, cool off in the outdoor pool, and use the free area shuttle to explore nearby attractions. ![Free daily continental breakfast](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/ae0b35d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/26506665.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/1586d8b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 Queen Bed with Sofa bed, Ocean View](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/b781cd0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/7c80eda0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies City Express by Marriott Veracruz sits oceanside, serving continental breakfast and offering a refreshing outdoor pool. Guests appreciate the helpful staff while using the WiFi, working out in the gym, or storing luggage before heading out to explore the seaside location. 8.0 Very good ## Popular amenities - Pool - Breakfast included - Gym - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 24 - Oct. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 25 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Down comforters, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/90886bd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds (View) 7.6 Good 22 reviews ### Highlights Air conditioning LCD TV Down duvet Private bathroom Rainfall showerhead Cable channels Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ![Down comforters, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/bdffa8fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View 7.8 Good 8 reviews ### Highlights Air conditioning LCD TV Down duvet Private bathroom Rainfall showerhead Cable channels Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ![Down comforters, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/05e0585d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Ocean View 8.8 Excellent 6 reviews ### Highlights Air conditioning LCD TV Down duvet Private bathroom Rainfall showerhead Cable channels Daily housekeeping Desk - Sleeps 2 - 1 Queen Bed ![Down comforters, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/b9db0294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed (View) 8.0 Very good 12 reviews ### Highlights Air conditioning LCD TV Down duvet Private bathroom Rainfall showerhead Cable channels Daily housekeeping Desk - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed with Sofa bed, Ocean View](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/b781cd0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed, Ocean View 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Down duvet Private bathroom Rainfall showerhead Cable channels Daily housekeeping Desk - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/441be15d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 1,008 reviews CA $103 CA $121 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Veracruz-Hotels-Hilton-Garden-Inn-Boca-Del-Rio-Veracruz.h6842532.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=52ba6950-6f26-42a5-9129-b0082717fdbb&top_cur=CAD) Ad ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/c5444557.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,011 reviews CA $103 CA $122 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=52ba6950-6f26-42a5-9129-b0082717fdbb&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28400/28363/13da341c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,002 reviews CA $186 CA $222 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=52ba6950-6f26-42a5-9129-b0082717fdbb&top_cur=CAD) Ad ![Business centre](https://images.trvl-media.com/lodging/6000000/5260000/5259300/5259231/a6a36549.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Veracruz Boca Del Rio De Las Americas - Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 1,000 reviews CA $100 CA $118 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Boca-Del-Rio-Hotels-Hampton-By-Hilton-Veracruz-Boca-Del-Rio.h5259231.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=52ba6950-6f26-42a5-9129-b0082717fdbb&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5670000/5665200/5665128/70c234a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Veracruz Boca Del Rio by IHG Boca del Río - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 641 reviews CA $103 CA $122 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Express-Veracruz-Boca-Del-Rio.h5665128.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=52ba6950-6f26-42a5-9129-b0082717fdbb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information) ## About the area Located in Boca del Río, City Express by Marriott Veracruz is on the beach. Museo Agustín Lara and Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz are local landmarks, and some of the area's attractions include Veracruz Aquarium and Veracruz Wax Museum. Veracruzano Coral Reef System National Park and Naval Historical Museum are also worth visiting. [Visit our Boca del Río travel guide](https://www.expedia.ca/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16010%2C-96.10069&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Lpoz1kJArySh7bQEt1sVOcr4yNQ=) Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Río, VER, 94299 ### What's nearby - Plaza Mocambo Veracruz - 17 min walk - 1.4 km - Plaza Las Americas Shopping Mall - 3 min drive - 2.3 km - World Trade Center Veracruz - 4 min drive - 2.6 km - Mocambo Beach - 5 min drive - 3.8 km - Veracruz Aquarium - 6 min drive - 5.6 km ### Getting around - Veracruz Central Station - 17 min drive - General Heriberto Jara Intl. Airport (VER) - 30 min drive ### Restaurants - ‪Villa Rica Restaurante Costa de Oro - ‬4 min walk - ‪Vatra - Cocina de humo - ‬4 min walk - ‪Mamá Gallina - ‬4 min walk - ‪Tortas Royalty (plaza Pulpo ) - ‬5 min walk - ‪Los Giros - ‬4 min walk ## About this property ### City Express by Marriott Veracruz Hotel near Veracruz Aquarium Free continental breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at City Express by Marriott Veracruz. In addition to a gym and a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - A vending machine, 1 meeting room, and coffee/tea in the lobby - A front-desk safe, an elevator, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 124 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/bb3f1049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Veracruz Boca del Río - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,004 reviews CA $80 CA $95 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/441be15d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 1,008 reviews CA $103 CA $121 total includes taxes & fees Nov 9 - 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Free WiFi - Air conditioning 8.2 Very good 906 reviews CA $70 CA $84 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=9451039&PinnedHotelID=9451039&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/c5444557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,011 reviews CA $103 CA $122 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - On the beach - On the waterfront - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2009 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - No plastic coffee stirrers - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as City Express Veracruz City Hotel Veracruz Express City Express Veracruz Hotel ## Frequently asked questions ### Does City Express by Marriott Veracruz have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at City Express by Marriott Veracruz? > As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Veracruz on Nov 4, 2025 start from CA $92.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Veracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is City Express by Marriott Veracruz pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at City Express by Marriott Veracruz? > Self parking is free at this property. ### What time is check-in at City Express by Marriott Veracruz? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at City Express by Marriott Veracruz? > Check-out is at 1 PM. ### Where is City Express by Marriott Veracruz located? > Nestled on the beach, this Boca del Río hotel is 0.6 mi (0.9 km) from Big Bola Casino and 2.7 mi (4.4 km) from Veracruz Aquarium. University of Veracruz and Plaza Mocambo Veracruz are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## City Express by Marriott Veracruz Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 420 8 - Good 317 6 - Okay 136 4 - Poor 65 2 - Terrible 64 ### 10/10 Excellent #### Dolores Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and accessible ##### Dolores Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Yvette Argelia Luna Aug 11, 2025 Lunch is always the same and tasteless, the lobby area is very hot, the pool needs more time to enjoy, and the beach gate needs more time too. ##### Yvette Argelia Luna Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Angel Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Angel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### ERNESTO Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ... ##### ERNESTO Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Hylke Sep 2, 2025 Disliked: Cleanliness, property conditions & facilities Nobody spoke English. You have visitors from all over the world. But yet you only have Spanish people working in this hotel It needs to be more diverse. The upkeep is horrible. Everything is old and dingy ##### Hylke Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ISAAC Mar 10, 2025 Excelente ##### ISAAC Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gilmer Feb 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Gilmer Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Iván Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Iván Stayed 1 night in Dec 2024 ### 4/10 Poor #### Jack Aug 13, 2025 Disliked: Staff & service The beds were comfortable. Front desk wasn’t staffed adequately. Long lines. Some staff seemed happy and interested in helping, most others were just there doing their job without a helpful attitude. There wasn’t any AC in the lobby so waiting in line to check in was miserable. This was also the breakfast area so it was uncomfortable while trying to have breakfast. Breakfast items were average. ##### Jack Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ana Lucia Oct 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Las instalaciones en buenas condiciones.Alimentos bien. Personal de la recepcion poco amable. ##### Ana Lucia Stayed 1 night in Oct 2025 ### 6/10 Okay #### Tania Oct 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bien solo que yo había reservado una habitación con dos camas y al llegar al hotel me dijeron que no tenían ##### Tania Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Madeleine Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estaban reparando la entrada a la alberca ##### Madeleine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alejandra Aguirre Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien, solo al desayunar no habia clima ##### Alejandra Aguirre Stayed 1 night in Sep 2025 ### 8/10 Good #### Gonzalo Sep 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal de vigilancia es muy hostil y no soluciona nada pides algo se te quedan viendo y no dan solución te mandan a recepción ##### Gonzalo Stayed 2 nights in Sep 2025 ### 8/10 Good #### Rodrigo Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accesible , almohadas confortables , vistas al mar desayuno incluido ##### Rodrigo Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Windy Sep 21, 2025 Disliked: Cleanliness, amenities, property conditions & facilities La alberca tiene moho en la orilla que no sale en las fotos, la recepcionista de cabello rojo muuuy grosera y con actitud de superioridad de: si no te gusta no te hospedes aquí! Sus cocineras bien y la recepcionista que nos recibió excelent, junto con una chica de lentes mas alta,, ellas muuuy bien!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b8a739b8-4104-4172-ab46-6e402bb702fb-1758471752347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c659889b-17be-4571-9290-e13c9bae5c6a-1758471751643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b335dc63-d572-40c5-9b31-daa5b34ad6ce-1758471770023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Windy Stayed 4 nights in Sep 2025 ### 8/10 Good #### Omar Sep 16, 2025 Liked: Staff & service, amenities Todo muy bien, lo único que no me gustó, fue que las sábanas salían muy mal, pero todas las cambiaron y todo bien. ##### Omar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### JORGE Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gracias ##### JORGE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Emmanuel Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Aire hace mucho ruido ##### Emmanuel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### REYNA MARIA Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El hotel muy bien, el desayuno, la limpieza, únicamente recomendamos limpiar la playa. ##### REYNA MARIA Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Minerva Aug 28, 2025 ##### Minerva Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Juan Ramon Aug 27, 2025 Liked: Cleanliness, amenities Todo bien gracias ![](https://a.travel-assets.com/ugc/hotel-reviews/3a6a9f3c-3438-4159-893d-40792fb6707b-1756339104220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Ramon Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Angel Jose Aug 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No pierdan el tiempo reservando en este hotel, está muy descuidado, la habitación sucia, se nota que ya no le dan mantenimiento a las cosas, abajo del aire acondicionado estaba lleno de escombro, basura y suciedad, olía todo a humedad... Pero lo peor de todo es la falta de espacio en el estacionamiento, es un problema eso y el personal no tiene la suficiente atención y/o capacitación para dar una solución. Así que yo les recomiendo que mejor busquen en otro lado, no tiren su dinero a la basura. ##### Angel Jose Stayed 1 night in Aug 2025 ### 6/10 Okay #### Ivan serrano Aug 26, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities he ido en varias ocaciones a este hotel y anteriormente estaba muy bien las instalaciones y servicios pero ya esta decayendo en ambas cosas. ##### Ivan serrano Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Dania Aug 25, 2025 Disliked: Cleanliness, staff & service, amenities Las ínstalaciones cumplen su función, el servicio es malo, falta personal y organización sobre todo en temporadas de mucha concurrencia , se vuelve un caos, desordenado, y sucio. Personalmente no respetaron mi reservación y con la mano en la cintura me dijeron que no podían darme lo que acordamos por qué no hay habitaciones, filas de gente y sobre vendiendo habitaciones que supuestamente no tienen. En precio calidad hay mejores opciones, el servicio por lo menos de fines de semana podría mejorar ##### Dania Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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