Title: Berghotel Rudolfshütte - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Berghotel Rudolfshütte Family-friendly slopeside fun with full-service spa ![Property grounds](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/5534a2a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sports massages, massages](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/a341b3c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/f18e8e2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/472a78f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch served, Regional cuisine, alfresco dining ](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/2cf99cad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Berghotel Rudolfshütte welcomes families to its mountain setting where the Bergblick restaurant serves meals with outdoor seating options. Visitors appreciate the convenience of ski-in/ski-out access to nearby slopes, while the spa offers massages for post-adventure relaxation. 8.0 Very good ## Popular amenities - Room service - Bar - Spa - Gym - Breakfast included - Pool ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2271133&PinnedHotelID=2271133&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/4e012705.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Free cribs/infant beds TV Private bathroom Cable/satellite channels Daily housekeeping - 183 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Family Room, Mountain View (Weißsee)](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/623da122.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Mountain View (Weißsee) ### Highlights Free cribs/infant beds TV Private bathroom Cable/satellite channels Daily housekeeping - 204 sq ft - Mountain view - Sleeps 4 - 1 Queen Bed and 1 Twin Bunk Bed ![Family Room, Annex Building (Granatspitz)](https://images.trvl-media.com/lodging/3000000/2280000/2271200/2271133/6bd2b450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Annex Building (Granatspitz) ### Highlights Free cribs/infant beds TV Private bathroom Cable/satellite channels Daily housekeeping Located in an annex building - 258 sq ft - Mountain view - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUttendorf-Hotels-Berghotel-Rudolfshutte.h2271133.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUttendorf-Hotels-Berghotel-Rudolfshutte.h2271133.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.13437%2C12.62557&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Bp5Z2Oz0Ku1Cn1XP8sQfxNz2gkM=) Stubach 82, Uttendorf, Salzburg, 5723 #### Getting around - W.A. Mozart Airport (SZG) - 131 min drive #### Restaurants - Alpincenter (2.450m) - Gletschermühle - Skyline Bar - Führtermoaralm - Paletti ## About this property ### Berghotel Rudolfshütte Family-friendly hotel in the mountains Consider a stay at Berghotel Rudolfshütte and take advantage of free English breakfast, a terrace, and a playground. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a massage at the onsite spa. The on-site Regional cuisine restaurant, Bergblick, features al fresco dining and lunch. Enjoy the gym, as well as activities like hiking/biking and snowboarding. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool along with sun loungers - Free self parking - A computer station, a TV in the lobby, and multilingual staff - A billiards/pool table, a gift shop, and tour/ticket assistance Room features All 90 rooms feature comforts such as free WiFi and room service. Other conveniences in all rooms include: - Bathrooms with showers - TVs with cable channels - Free infant beds, daily housekeeping, and phones ## Similar properties ![TV](https://images.trvl-media.com/lodging/76000000/75630000/75622600/75622541/35292320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Superior Chalet # 4C with sauna Uttendorf - Kitchen - Free WiFi - Outdoor space - Mountain view 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=75622541&PinnedHotelID=75622541&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3310000/3300400/3300324/aa7bdd99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JUFA Hotel Kaprun Kaprun - Parking included - Free WiFi - Restaurant - Game room 8.6 Excellent 51 reviews CA $194 CA $225 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3300324&PinnedHotelID=3300324&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room, Balcony | View from room](https://images.trvl-media.com/lodging/6000000/5460000/5452000/5451907/8b365a47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AlpenParks Hotel Montana Matrei Matrei in Osttirol - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 41 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=5451907&PinnedHotelID=5451907&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117370000/117361300/117361239/b06d67d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel in the HEART Uttendorf - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=117361239&PinnedHotelID=117361239&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/112000000/111490000/111485500/111485482/5a6da603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Superior Ferienhaus # 5B mit Sauna Uttendorf - Kitchen - Washer - Dryer - Pet-friendly 10 Exceptional 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=111485482&PinnedHotelID=111485482&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free self parking on site ### Food and drink - Free English breakfast available daily 6:30 AM to 9:30 AM - A bar/lounge - A restaurant ### Restaurants on site - Bergblick ### Things to do - Arcade/game room - Billiards/pool table - Downhill skiing - Full-service spa - Gym - Hiking/biking trails - Indoor pool - Library - Playground - Sauna - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - Steam room - TV in common areas ### Family friendly - Arcade/game room - In-room crib - Indoor pool - Playground ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Outdoors - In the mountains - Pool loungers - Terrace ### Full-service spa - Sports massages ### Accessibility - Elevator ### More - 2 buildings - 3 floors - Built in 2004 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Room service ### More - Phone ## Policies ### Check-in Check-in start time: 3 AM; Check-in end time: 5 PM Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM ### Special check-in instructions Front desk staffed during limited hours This property doesn't offer after-hours check-in The hotel is accessible only via cable car. The cable car runs from 9 AM to noon and 1-5 PM during the summer and from 9 AM-4 PM during the winter. Outside these hours, the hotel can be accessed only by foot (approximately a 3-hour walk). ### Renovations and closures The property is closed between September 28 and December 10. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 10.00 per pet, per night, plus a deposit of EUR 10.00 per night 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet deposit: EUR 10.00 per night - Pet fee: EUR 10.00 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Berghotel Rudolfshütte Berghotel Rudolfshütte Hotel Berghotel Rudolfshütte Hotel Uttendorf Berghotel Rudolfshütte Uttendorf Rudolfshütte Berghotel Rudolfshütte Hotel Berghotel Rudolfshütte Uttendorf Berghotel Rudolfshütte Hotel Uttendorf ## Frequently asked questions ### Does Berghotel Rudolfshütte have a pool? > Yes, this property has an indoor pool. ### Is Berghotel Rudolfshütte pet-friendly? > Yes, Berghotel Rudolfshütte allows pets (limit 1 total). There's a deposit of EUR 10.00 per night and a fee of EUR 10.00 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Berghotel Rudolfshütte? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Berghotel Rudolfshütte? > Check-in start time: 3 AM; Check-in end time: 5 PM. After-hours check-in is not available. ### What time is check-out at Berghotel Rudolfshütte? > Check-out is at 10:30 AM. ### Where is Berghotel Rudolfshütte located? > Offering ski-in/ski-out access, this hotel in Uttendorf is in the mountains, 0.7 mi (1.2 km) from Hohe Tauern National Park, and close to winter activities such as skiing lessons and snowshoeing. Kitzsteinhorn Alpine Center and Weisssee Gletscherwelt Ski Resort are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Berghotel Rudolfshütte Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.4 Location ### 7.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 11 8 - Good 11 6 - Okay 6 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Verified traveller Sep 5, 2020 Liked: Cleanliness, staff & service, amenities Der Pool ist super und auch sehr warm. Das Abendesssen ist wirklich sehr gut für ein Buffet. ##### Verified traveller Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Silvia Aug 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Silvia Stayed 2 nights in Jul 2020 ### 4/10 Poor #### Verified traveller Aug 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kein Gondelbetrieb bis zur Hütte, Gäste stürmen das Buffet ohne sich an Corona-Regeln zu halten. ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller Mar 22, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Jul 2018 ### 8/10 Good #### Verified traveller Sep 8, 2019 ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Karl Sep 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grandiose Naturkulise Grandiose Naturkulise,inmitten einer Gletscherwelt ##### Karl Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller Aug 26, 2019 Liked: Cleanliness, amenities, property conditions & facilities Das Rundum Paket mit toller Aussicht, Verpflegung, Sauna und ganz ordentlichen Zimmern ist toll. Manche Servicekräfte und auch die Mitarbeiter an der Rezeption und in der Küche sind sehr bemüht und motiviert. Andere jedoch machen einen eher demotivierten und unfreundlichen Eindruck (vor allem hinter der Bar). Es ist eine Sache der Ortssprache nicht mächtig zu sein, aber eine andere unfreundlich und inkompetent zu sein. Super war auch die Live Musik (Gletscherbeben)! Einfach furchtbar war allerdings die Schlagermusik und Apreski Musik Beschallung den ganzen Tag. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 13, 2019 Liked: Cleanliness, amenities, property conditions & facilities Allgemein super, nur Bedienpersonal war nicht gut. Man wartet ewig auf Getränke bzw. Kellner ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller Oct 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tolle Aussicht und Ausgangslage zum Berggehen, schöner Saunabereich ##### Verified traveller Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Verified traveller Sep 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wunderbares Wandergebiet Kurzurlaub in einem schönen Hotel auf 2315m Höhe zum Wandern und Relaxen ##### Verified traveller Stayed 3 nights in Aug 2018 ### 8/10 Good #### Karin, Ingolstadt Aug 29, 2018 Liked: Cleanliness, room comfort #### Bergwanderung für die ganze Familie Die Rudolfshütte ist eine Mischung aus hotel, Hütte und jugendherberge. Der Ausgangspunkt ist ideal zum Bergwanderung jeglicher schwierigkeitsstufen, auch für Kleinkinder mit festem Schuhwerk geeignet. MIIT kinderwagen hat man allerdings null Chance weder im Hotel noch in der umgebung. Die Gastronomie war ok aber auch nicht herausragend. Das Personal teils freundlich. Manchen würde ein lächeln oder ein Hallo nicht schaden. Das Zimmer war sauber und absolut ausreichend. Der roomservice kam immer recht spät aber es war ordentlich geputzt. Wir hatten sogar ein babybett drin obwohl dies nicht bestellt wurde. Leider kann man das zimmer nicht komplett verdunkeln für evtl. Mittagschläfchen bei kleinkindern. Das Hallenbad war super, das Wasser perfekt warm. Am besten man geht um die Mittagszeit und nachmittags bis 16 uhr oder abends ab 19 uhr. Dann ist am wenigsten los. Der saunabereich ist für dieses hotel echt super geworden. Klasse Saunen mit Blick zu den bergen. ##### Karin Stayed 3 nights in Aug 2018 ### 6/10 Okay #### Verified traveller Aug 21, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service Nettes Hotel am Berg. Service sehr schlecht & die Mitarbeiter sprechen sehr schlechtes Deutsch. Teilweise auch unhöflich. Essen gut. Auswahl gut. Lage top. ##### Verified traveller Stayed 3 nights in Aug 2018 ### 6/10 Okay #### Verified traveller Jul 31, 2018 Disliked: Staff & service #### Mehr Hotel als Hütte mitten in den Bergen Wir waren für 4 Nächte mal in dem Hotel gewesen. Es war mal etwas anderes, aber durchaus auch zu empfehlen. Wettertechnisch muß man sich auf jedes Wetter einstellen. ##### Verified traveller Stayed 4 nights in Jul 2018 ### 6/10 Okay #### Verified traveller Apr 26, 2018 Liked: Cleanliness #### Einfaches 3\*- Hotel, aber super Lage Ideal für Wanderer und Skifahrer. Zum Ende der Winter- Saison viele Tourengeher, die früh zeitig das Frühstücksbuffet leer essen. Leider wurde später auch nicht alles wieder aufgefüllt. Einfache Zimmer, tolle Saunalandschaft. Für ein paar Tage werden wir wieder hin fahren. ##### Verified traveller Stayed 3 nights in Apr 2018 ### 6/10 Okay #### Thomas Sep 4, 2017 Liked: Cleanliness Disliked: Staff & service #### Bei gutem Wetter als Wanderunterkunft ok Positiv: Umgebung, Landschaft, Hallenbad, Sauna, Kinder Betreuung Negativ: keine Kinder Betreuung sa und so, hotel bietet kein alternativ Programm bei schlechtwetter, essen Qualität wie in einer Kantine, Service Personal überfordert oder unfreubdlich Hotel ist vom Standard her keinesfalls mit anderen Alpen Hotels in Österreich vergleichbar, es fehlt offensichtlich am Management. ##### Thomas Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Verified traveller Aug 29, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service ##### Verified traveller Stayed 4 nights in Aug 2017 ### 2/10 Terrible #### Andy, Austria Aug 17, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Hier ist man nur geduldet! Nie mehr wieder, in diesem Hotel ist man kein Gast, sondern nur geduldet. Schlechtes Essen und schlechte Bedienung, wenn überhaupt bedient wurde. ##### Andy Stayed 2 nights in Aug 2017 ### 10/10 Excellent #### Rayco Aug 14, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Increíble hotel tanto en verano como en invierno , lo único q en español no hay nada , pero de resto muchas juegos ##### Rayco Stayed 3 nights in Aug 2017 ### 8/10 Good #### Caro, Melsungen, Germany Aug 10, 2017 Liked: Cleanliness, property conditions & facilities #### surroundings wonderful situated at the lake, great views, good hiking and climbing possibilities, lots to do inside the hotel during a rainy day, food average, our kids (9 and 7) enjoyed their stay (we stayed one week), room was small but sufficient for 4, guided hikes and activities for the kids and parents are offered during the week ##### Caro Stayed 7 nights in Aug 2017 ### 10/10 Excellent #### Admira Jul 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wunderbarer kurzurlaub Traumhafter Ausblick. Sehr nettes Personal. Kommen sicher wieder. Und herzlichen Dank fürs Umbuchen ##### Admira Stayed 1 night in Jul 2017 ### 8/10 Good #### Verified traveller Aug 5, 2016 Liked: Cleanliness #### Praktisches Hotel für Wanderer Für Bergsteiger uns Wanderer ein praktisches Hotel, weil es gleich vor Ort unzählige Möglichkeiten gibt ##### Verified traveller ### 8/10 Good #### Kurt, St. Pölten Jul 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Einzigartige Lage in der Bergwelt Idealer Ausgangspunkt für Touren in die umliegenden Berge. Man ist - mit Hotelkomfort - auf 2.300 hm und kann so, selbst wenn man nicht geübt ist, locker einen 3.000er erreichen. Gute Kinderbetreuung; bei Schlechtwetter kleines SPA ##### Kurt ### 10/10 Excellent #### Robi Mar 15, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Robi ### 10/10 Excellent #### ivan Jan 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ivan ### 6/10 Okay #### Christian Jan 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Christian