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Holiday Inn Express & Suites Utica by IHG

2.5 star property
Hotel in Utica with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free daily buffet breakfast
Suite, 2 Queen Beds
Suite, 1 King Bed
Exterior
Exterior

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • 185 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
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About the area

Map
23 Wells Ave, Utica, NY, 13502

What's nearby

  • Utica Memorial Auditorium - 18 min walk - 1.5 km
  • Stanley Theater - 2 min drive - 2.2 km
  • Saranac Brewery - 3 min drive - 2.9 km
  • Utica Zoo - 6 min drive - 5.0 km
  • Utica College - 7 min drive - 4.7 km

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wingstop - ‬6 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in a shopping district
At Holiday Inn Express & Suites Utica by IHG, you can look forward to a free breakfast buffet, a free manager's reception, and a firepit. In addition to laundry facilities and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • Swimming pool
  • Free self parking
  • Access to a nearby health club, express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms include comforts such as air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LED TVs with premium channels
  • LED light bulbs, refrigerators, and microwaves

Languages

English, Spanish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Yes, this property has a pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on Jul 29, 2025 start from CA $285.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Utica by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Utica by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Utica by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Utica by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Utica by IHG located?

Located in the heart of Utica, this hotel is within 1 mi (2 km) of Utica Children's Museum, Adirondack Railway Utica Station, and National Distance Running Hall of Fame. North Utica Shopping Center and Utica Marsh Wildlife Management Area are also within 1 mi (2 km). Utica Station is 15 minutes by foot.

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Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 923 reviews
Rating 8 - Good. 277 out of 923 reviews
Rating 6 - Okay. 68 out of 923 reviews
Rating 4 - Poor. 25 out of 923 reviews
Rating 2 - Terrible. 34 out of 923 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Great place to stay and friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Very clean and relaxing
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were wonderful and the room was clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Alissia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Would definitely stay here again. Only thing that could be improved is the beds ... mattresses were quite hard
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for event attendance and the helpfulness of the staff to accommodate a special delivery. They were awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business. Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel. The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly service.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind and helpful staff!

The host and hostest at the front desk were extremely accommodating- polite and helped us with anything we needed or asked for. Thank you so much- we will be back for another competition in April!
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Amenities
Great hotel, good central location
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where i needed to be
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations both inside and out were tasteful and BEAUTIFUL and made the whole place seem homey!
Stayed 2 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient on off I 90. Very friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024

10/10 Excellent

Laurii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for an overnight on the road. Had everything we needed, friendly service and immaculate room
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in great shape and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and very accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.
Stayed 1 night in Sep 2024