Zama, a neighborhood in Tulum, is home to this apartment. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Does Arcadia Tulum by The Spot Rentals have a pool?
Yes, this property has an outdoor pool.
Is Arcadia Tulum by The Spot Rentals pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Arcadia Tulum by The Spot Rentals?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Arcadia Tulum by The Spot Rentals?
Check-out is at 11:00 AM.
Where is Arcadia Tulum by The Spot Rentals located?
Located in Zama, this apartment building is 0.7 mi (1.1 km) from Jaguar Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 3.1 mi (5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arcadia Tulum by The Spot Rentals Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 4 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
Ricardo
Sep 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Felt at home in large apartment with big living room.
Stayed 5 nights in Sep 2025
Verified review
8/10 Good
Dayjanai
Oct 25, 2026
Liked: Cleanliness, check-in, listing accuracy
The property was beautiful, and I loved the jungle theme. However, communication was difficult since staff didn’t speak English and were often unhelpful. I had no Wi-Fi throughout my stay, and the host was slow to respond. Essential supplies, like toilet paper and paper towel were delayed until my third day. I had to purchase my own. The private pool I paid extra for didn’t work despite multiple attempts to get assistance. However, There were a few things I enjoyed about this property. It was quiet and peaceful, and my boyfriend and I often felt like we had the place to ourselves. The amenities, including the rooftop pool, were always available. Everything was conveniently located nearby, from grocery stores, pharmacies, the beach, restaurants, clubs, and our excursions. Lastly, the property was in a tourist area surrounded by hotels, which made us feel more comfortable and safe. Overall, the property was beautiful and staff were respectful. However, the lack of communication, service, and basic amenities was disappointing.
Stayed 5 nights in Sep 2026
Verified review
8/10 Good
Stefano
Aug 7, 2023
Liked: Room comfort
Disliked: Cleanliness, communication
oportunidad de mejoras
el apartamento muy bonito y en muy buena posición cerca de todo. Lo que me esperaba, siendo un apartamento catalogado como alojamiento de lujo, era un poco más de insumos general. Por ejemplo para una estadía de una semana como la nuestra, no había nada para poder hacer limpieza del apartamento, había solo un trapeador sin detergente, ni una escoba, un pañito para limpiar o secar. Yo compre paños y insumos básicos que deje en el apartamento. Espero le pueda servir para mejorar la calidad de la estadía de los próximos huéspedes