Title: BT 1BR - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=82999536&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # BT 1BR ## Photo gallery for BT 1BR ![Beach bar - BT 1BR (Tulum)](https://images.trvl-media.com/lodging/83000000/83000000/82999600/82999536/1725ebd0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment - BT 1BR (Tulum)](https://images.trvl-media.com/lodging/83000000/83000000/82999600/82999536/1c2b0d21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - BT 1BR (Tulum)](https://images.trvl-media.com/lodging/83000000/83000000/82999600/82999536/fa5f39f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area - BT 1BR (Tulum)](https://images.trvl-media.com/lodging/83000000/83000000/82999600/82999536/94098df5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![10 outdoor pools - BT 1BR (Tulum)](https://images.trvl-media.com/lodging/83000000/83000000/82999600/82999536/2690c3b6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a free grocery shopping service, a rooftop terrace, and shopping on site at BT 1BR. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Laundry - Kitchen ## Room options ### Check availability for these dates Tonight [Apr. 5 - Apr. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 6 - Apr. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 17 reviews CA $178 CA $225 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 357 reviews CA $93 CA $149 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 15 reviews CA $100 CA $126 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 763 reviews CA $565 CA $689 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![8 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/123f45ea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,946 reviews CA $488 CA $595 total includes taxes & fees Apr 29 - Apr 30 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-4-29&chkout=2026-4-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42520000/42519400/42519314/fa6d8872_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Bardo Tulum City Center - Pool - Spa - Pet friendly - Parking included 9.6 Exceptional 445 reviews CA $338 CA $434 total includes taxes & fees May 5 - May 6 [](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information?chkin=2026-5-5&chkout=2026-5-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/99000000/98480000/98478000/98477960/b5ace838.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Sens Riviera By Oasis Akumal - On private beach - Pool - All-inclusive - Spa 7.2 Good 190 reviews CA $352 CA $439 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Akumal-Hotels-The-Sens-Tulum-Riviera.h98477960.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 728 reviews CA $319 CA $446 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/6233c96a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 395 reviews CA $282 CA $346 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) Ad ![3 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/95000000/94470000/94462900/94462892/61eeb2fb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Oasis Riviera Akumal - On private beach - Pool - Breakfast included - All-inclusive 7.2 Good 348 reviews CA $336 CA $411 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Akumal-Hotels-Grand-Oasis-Tulum-All-Inclusive.h94462892.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3ff42ea1-baf5-4c42-b42b-54b45501bfd0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-BT-1BR.h82999536.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-BT-1BR.h82999536.Hotel-Information) ## About the area Zama, a neighborhood in Tulum, is home to this apartment. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.ca/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19951%2C-87.46110&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vJS9zoZ0MEkcLPkTMt5yyNdtUag=) Aldea Zama, Tulum, QROO, 77780 ### What's nearby - ![Jaguar Park](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 17 min walk \- 1.5 km - ![Tulum Mayan Ruins](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 9 min drive \- 7.1 km - Dos Aguas Park 14 min walk \- 1.2 km - Hospital de Tulum 17 min walk \- 1.5 km - Hunab Lifestyle Center 19 min walk \- 1.6 km ### Getting around - Tulum Intl. Airport (TQO) 47 min drive ### Restaurants - Coco Cafe 11 min walk - Jasmine 11 min walk - Olio 15 min walk - Nimeño Bakery 3 min walk - Panza Tulum 15 min walk ## About this property ### BT 1BR Apartment near Tulum Mayan Ruins At BT 1BR, you can look forward to a free grocery shopping service, a rooftop terrace, and shopping on site. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area. Additional perks include: - 10 outdoor pools - Free self parking - Concierge services, tour/ticket assistance, and smoke-free premises - An elevator and beach towels Room features All guestrooms at BT 1BR have comforts such as air conditioning, in addition to amenities like free WiFi and minibars. More amenities include: - Showers and hair dryers - 50-inch Smart TVs with digital channels - Wardrobes/closets, kitchens, and full-sized refrigerators/freezers ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/90000000/89510000/89507300/89507260/ce063828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unho Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 48 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=89507260&PinnedHotelID=89507260&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/98000000/97730000/97726300/97726283/c0e3d013.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anat Tantric Boutique Hotel Tulum - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 174 reviews CA $51 CA $152 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=97726283&PinnedHotelID=97726283&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout drapes, soundproofing, free WiFi](https://images.trvl-media.com/lodging/96000000/95800000/95791200/95791149/7dd9b078.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Sanah Tulum - Spa - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 49 reviews CA $53 CA $147 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=95791149&PinnedHotelID=95791149&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/111000000/110440000/110438400/110438337/e2316593.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albra Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 9.8 Exceptional 16 reviews CA $44 CA $58 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=110438337&PinnedHotelID=110438337&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/08e437af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Faisano Boutique Luxury Hotel, Tulum Beach Zama - Pool - Hot tub - Spa - Parking included 8.6 Excellent 117 reviews CA $57 CA $76 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/93000000/92060000/92050100/92050091/5f56c439.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Milam, Michelin Key winner La Veleta - Pool - Spa - Pet friendly - Free WiFi 9.6 Exceptional 213 reviews CA $511 CA $654 total includes taxes & fees Apr 8 - Apr 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=92050091&PinnedHotelID=92050091&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/42000000/41350000/41344800/41344792/3b3b4a0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Little Gem Hotel Tulum La Veleta La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.8 Exceptional 107 reviews CA $71 CA $91 total includes taxes & fees Apr 27 - Apr 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=41344792&PinnedHotelID=41344792&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Room](https://images.trvl-media.com/lodging/92000000/91780000/91778000/91777965/b9a01af3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamping Mayan Glam Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 28 reviews CA $63 CA $81 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=91777965&PinnedHotelID=91777965&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/79000000/78720000/78711200/78711165/68127ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL KO OX WENNE Tulum City Center - Pool - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 4 reviews CA $58 CA $74 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=78711165&PinnedHotelID=78711165&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/74000000/73520000/73518900/73518870/26592ac7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arcadia Tulum by The Spot Rentals Zama - Pool - Parking included - Air conditioning 9.4 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=73518870&PinnedHotelID=73518870&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=82999536&PinnedHotelID=82999536&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=82999536,89507260,97726283,95791149,110438337) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 4:00 AM ### Check-out Check-out before 11:30 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 1061.48 per accommodation, per stay (varies per unit) - A damage deposit of MXN 10000 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as BT 1BR Tulum BT 1BR Apartment BT 1BR Apartment Tulum ## Frequently asked questions ### Does BT 1BR have a pool? ### Is BT 1BR pet-friendly? ### How much is parking? ### What time is check-in at BT 1BR? ### What time is check-out at BT 1BR? ### Where is BT 1BR located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BT 1BR Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 10 Property conditions & facilities 10 - Excellent 1 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Luiz Oct 8, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Convenient location, facilities quality and customer services. ##### Luiz Stayed 11 nights in Sep 2022 Verified ### 2/10 Terrible #### Alexis Mar 17, 2023 Disliked: Communication Although I supposedly was in the development where the hotel is located---if it actually exists---I never actually saw it. No telephone number was given in the booking, and the only address given was Aldea Zama in Tulum. Aldea Zama is a large development, but the five people in that development I asked---including two taxi drivers---had never heard of the hotel and had no idea where it was. After traveling all day, I then got spend 3 evening hours hanging around outside of a security guard gatepost in an Aldea Zama development getting bitten by mosquitos and trying to connect with the hotel via Expedia. Expedia did eventually reach the hotel, but that didn't solve the problem. The hotel just claimed to have sent me a text with a map, which I did not receive. Via Expedia, I gave the hotel the precise address of where I was---again, supposedly less than a mile from wherever the hotel was---and asked them to send someone in a car, a motorcycle, a bicycle or whatever to lead me to the hotel, but they refused. Expedia relocation services eventually found me another hotel, although it was locked up for the night before I got there. So I had to find \*another\* hotel on my own and did not get to sleep until the early hours of the morning. This was the worst hotel experience I have had in my more than 5 decades on the planet. ##### Alexis Stayed 4 nights in Mar 2023 Verified ### 8/10 Good #### WILLIAM Nov 21, 2022 ##### WILLIAM Stayed 3 nights in Nov 2022