ARKA TULUM

Property class: 4

Choose dates to view prices

You can look forward to free continental breakfast, a terrace, and designer stores on site at ARKA TULUM. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a bar.
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Deluxe Villa, Garden View

A modern bedroom with a large bed, a wooden headboard, a view of greenery through large windows, and a cozy seating area with a chair and a rug.

Deluxe Villa, Garden View

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

A modern bedroom with a large bed, a view of greenery through the window, and a minimalist decor style.

Deluxe Villa, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Tulum, ARKA TULUM is in the city center. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    4 min drive - 1.8 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    10 min drive - 5.6 km
  • Dos Aguas Park
    2 min walk - 0.2 km
  • Hospital de Tulum
    6 min walk - 0.6 km
  • Hunab Lifestyle Center
    3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    46 min drive

Restaurants

  • Wang Tulum
    3 min walk
  • El Pollo Bronco
    3 min walk
  • Encanto Cantina
    2 min walk
  • Tacos El Huero
    2 min walk
  • Charlie's
    2 min walk

About this property

ARKA TULUM

  • Upscale hotel near Tulum Mayan Ruins
  • You can look forward to free continental breakfast, a terrace, and designer stores on site at ARKA TULUM. Treat yourself to a massage or other spa services. In addition to a garden and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • Outdoor furniture, a 24-hour front desk, and smoke-free premises
    • Tour/ticket assistance and concierge services
  • Room features
  • All guestrooms are individually furnished, and include comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • Private yards, wardrobes/closets, and fans

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Frequently asked questions

Does ARKA TULUM have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ARKA TULUM?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at ARKA TULUM on Oct 26, 2026 start from CA $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ARKA TULUM pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ARKA TULUM?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ARKA TULUM?

Check-out is at 11:00 AM.

Where is ARKA TULUM located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.6 mi (4.2 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

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Reviews

ARKA TULUM Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 16 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough about how awesome this place and their staff was! Especially fern, jay and Maurilio! Lovely time! Clean and relaxing and beautiful
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every moment of my stay at Akra!!!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True Hidden Gem in the Tulum Jungle!This hotel is a true gem hidden in Tulum. From the minute you turn into the driveway, you completely forget there is a noisy city just a few blocks away; it feels exactly like being in the center of a jungle. The rooms are beautiful and come with your own private plunge pool. The toilet and shower were located outside the room, which was completely fine with us—I absolutely loved showering outside, and it felt like a total treat! The toilet itself is located in a closed, private room, so privacy is not an issue. Everything looked brand new. The main pool area is an oasis, complete with a wonderful swim-up bar and a beautiful waterfall feature.We loved it so much that when we needed to stay for a second night a week later, we chose to come right back here instead of booking somewhere a bit more centrally located. Just keep in mind that taxis can get a little costly since there is no ride-share in the area. After dinner, we walked back from town, which took about 30 minutes. We personally enjoy walking to check out the local stores and shop, but that format may not be for everyone. The included breakfast was delicious, and even when ordering extra items off the menu, the prices were more than fair. Just remember that you are truly immersed in a jungle environment, so definitely bring mosquito repellent. We had a wonderful experience and highly recommend it!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel dégageant une belle sérénité. Une piscine de rêve. Excellent petit déjeuner. Accueil particulièrement sympathique du personnel. Chef du restaurant à l'écoute toujours prêt à trouver des solutions pour satisfaire les clients en cas de restrictions alimentaires. Merci pour tout! Nous reviendrons...
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, lindo! Todos os ambientes limpos e muito bem cuidados. Quarto enorme e um grande destaque pra piscina/hidro no "quintal". Funcionários muito prestativos e simpáticos. Deixo uma sugestão apenas com relação ao café da manhã: poderia variar mais entre os dias, ficamos 3 dias e todos os dias era o mesmo menu, gostoso mas seria ótimo se variasse (o café da manhã é menu único e fixo, não é buffet). No mais, foi tudo sensancional! Ainda ajudaram meu marido a me preparar uma surpresa de aniversário de namoro :)
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A experiência neste hotel foi incrível! O atendimento de todos os funcionários foi espetacular. Todos muito educados e prestativos. Para quem busca uma viagem tranquila e longe dos barulhos da cidade, este é o lugar. O hotel fica longe da zona hoteleira de Tulum e a uns 10min de carro do centro, mas vale muito a pena ficar nele. Ha opção de fazer as refeições no restaurante do hotel. As comidas são excelentes. Tudo fresquinho e feito na hora. O café da manhã é maravilhoso! Ficaria novamente hospedada neste hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentionné et serviable. Petit déjeuner de qualité. Hôtel bien situé, au calme, piscine magnifique, jacuzzi privé, un coin de paradis.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026