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Reviews of Hyatt Place Toronto - Brampton

3 out of 5
Hyatt Place Toronto - Brampton
3455 QUEEN STREET EAST, Brampton, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 539 out of 735 reviews" "
Rating 8 - Good. 119 out of 735 reviews" "
Rating 6 - Okay. 35 out of 735 reviews" "
Rating 4 - Poor. 15 out of 735 reviews" "
Rating 2 - Terrible. 27 out of 735 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Hotel Management on May 28, 2024
Dear Kara,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

alroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Gregory

Travelled with family
Great and welcoming staff.
Stayed 3 nights in May 2024
Response from Hotel Management on May 28, 2024
Dear Gregory,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all expectations.
Stayed 4 nights in May 2024

10/10 Excellent

parimal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property and staff !
Stayed 1 night in May 2024
Response from Hotel Management on May 26, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ada

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean
Stayed 1 night in May 2024
Response from Komal Gill on May 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Allen Chun Yiu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Komal Gill on May 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kamini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2024
Response from Komal Gill on May 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Parmjeet

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Hotel Management on May 28, 2024
Dear Parmjeet,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was great, breakfast had lots of options!
Stayed 2 nights in May 2024
Response from Hotel Management on May 23, 2024
Dear Lisa,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Pradeep, NORTH BRUNSWICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & very cordial staff. Breakfast was good, the bartender was also very friendly. A small hiccup during our stay was that the bathroom lock wasn't working. I did bring it to their attention, however, they didn't get to it while we were there. Not a big issue for us, however, didn't want that to be a black spot in their reviews by other customers also.
Stayed 4 nights in May 2024
Response from Hotel Management on May 22, 2024
Dear Pradeep,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

8/10 Good

Imadeddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far it is good
Stayed 3 nights in May 2024
Response from Hotel Management on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean. Room had lots of space for 2 adults and 3 children. Breakfast was good was excellent options. Parking was free. Staff was very friendly.
Stayed 2 nights in May 2024
Response from Hotel Management on May 21, 2024
Dear Melissa,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

landa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was great! I will definitely go back again.
Stayed 3 nights in May 2024
Response from Hotel Management on May 28, 2024
Dear Landa,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was the best really nice people with lots of respect & very clean as well . always saying hello how can i help. Amazing stay would recommend , thank you
Stayed 3 nights in May 2024
Response from Hotel Management on May 19, 2024
Dear Shirley,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

6/10 Okay

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Zhe wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It s a nice place to stay . Just the location is a little bit inconvenient
Stayed 3 nights in May 2024
Response from Hotel Management on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Narcis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the property was clean. breakfast was exceptional. I would recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, location is good and breakfast was very good too!
Stayed 1 night in Apr 2024
Response from Hotel Management on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Monique

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Hotel Management on May 17, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ronak

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 4 nights in May 2024
Response from Hotel Management on May 14, 2024
Dear Ronak,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! My family and I loved staying there. Room and bathroom are updated and very clean. We will definitely stay again at this Hyatt
Stayed 6 nights in May 2024
Response from Hotel Management on May 14, 2024
Dear Louise,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

8/10 Good

Gurwinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 3 nights in May 2024
Response from Hotel Management on May 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hotel Management on May 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lenda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was nice. Staff was great! it was cold when swimming and they fixed it quickly. Bed is a bit too soft not the most comfortable but everything is clean and comfortable.
Stayed 2 nights in May 2024
Response from Hotel Management on May 12, 2024
Dear Lenda,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

2/10 Terrible

Lovepreet

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sukhdev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Management on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ikhjot

Stayed 1 night in May 2024
Response from Hotel Management on May 28, 2024
Dear Ikhjot,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Management on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Gerald

Business traveller, Travelled with partner
The sound proofing on Highway facing rooms needs serious attention. Awoken many times overnight by trucks and cars. Also as an accessibility expert I advise that tactile elevator panel labels be consistently applied. The posted non-pet friendly signs all over hotel is unwelcoming especially to persons with service animals. All required accessible parking needs to be in direct proximity and connection of entrance. Corporate standards and legislative requirements are not being met in these regards. Required late check in and check out and neither confirmed before or after arrival by property. Received shocking text via Expedia for $25 per hour extension fee the next morning. Front desk assured it was complimentary but that is not what the message said. As the dedicated group sales company for major international touring shows and major sports events across Canada we are always looking for great hotels to refer to meet our clients group needs. Giving this one a miss.
Stayed 1 night in May 2024
Response from Hotel Management on May 2, 2024
Dear Gerald,Thank you for completing our Guest Survey regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. Best regards, Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The breakfest was amazing with so many options.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 2, 2024
Dear Ken,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Naveen, Stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Hotel Management on May 3, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Hotel Management on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Manisha

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Management on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was very smooth. We were greeted friendly and professionally by the staff with no wait time. The rooms and facilities were very clean.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Dear Dwight,Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We want you to know that your feedback is highly valuable to us, and we will use your response to continuously improve our services and ensure that every guest has the best experience possible. We are truly grateful for your kind words, and we will share them with our entire team, who will be thrilled to hear about your satisfaction.We sincerely appreciate your loyalty in choosing to stay at Hyatt Place Toronto/Brampton. It is always a pleasure to be of service to you, and we look forward to welcoming you back in the near future.Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Visually appealing and friendly staff
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Dear Kara,Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We want you to know that your feedback is highly valuable to us, and we will use your response to continuously improve our services and ensure that every guest has the best experience possible. We are truly grateful for your kind words, and we will share them with our entire team, who will be thrilled to hear about your satisfaction. It is always a pleasure to be of service to you, and we look forward to welcoming you back in the near future.Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rupinderjit

Stayed 4 nights in Apr 2024
Response from Hotel Management on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Vishal

Should at least give water bottles in the rooms like every other hotels do. Even 2 star hotels do.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Amandeep

Stayed 3 nights in Apr 2024
Response from Hotel Management on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anntonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, every time they would greet me and made sure I enjoyed my breakfast. The room was comfortable and I felt very safe. Thank you!
Stayed 12 nights in Apr 2024
Response from Hotel Management on Apr 22, 2024
Dear Anntonette,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Gino

Travelled with group
Liked: Amenities
Enjoyed my stay.. Very pleased with the service. very polite and respectful.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 22, 2024
Dear Gino,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 24, 2024
Dear Shilpa,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Ronita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, Rose from the Breakfast area was excellent
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 22, 2024
Dear Ronita,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked nice and new. The staff was friendly and welcoming. I really enjoyed my stay there.
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 22, 2024
Dear Rohan,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Kara

Stayed 4 nights in Apr 2024
Response from Hotel Management on May 12, 2024
Dear Kara,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Mansi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay and hospitality ☺️
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 28, 2024
Dear Mansi,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hotel ManagementHyatt Place Toronto/Brampton

10/10 Excellent

Dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Clean. Modern.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 21, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Harminder

Stayed 1 night in Apr 2024
Response from Hotel Management on May 9, 2024
Thanks for staying with us. We appreciate your feedback!