I would give 5 stars to a staff who stood to assist people with check in on 5/22/24 about 3:30 pm.
He was very genuine, kind and professional. Without his assistance, I could not checked in. And I also forgot my room numbers by just grabbing a key card. He was still there to assist other customers’s check in. I asked if he can find my room number and he immediately assured me and returns key card in the envelope with my room #on. I thanked him many times but I wished I asked his name!.
The room was very tiny but functional. Clean for sure and convenient that I could just check out and walk to the terminal 3. You will pay for the convenience. If you want a luxurious large room with same price, you will need a little further location from Haneda airport.
If I may suggest, I wish the hallway’s carpet was easier for this old woman to pull luggage’s. If I had my husband with me, maybe not a big deal but it was tough pulling my luggage’s even they are brand new with very good wheels.
Overall, I was very satisfied with my stay. And recommend anyone who seek a convenience of location, functional and simple room to sleep on.