Title: Hotel Shu - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Hotel Shu Apartments with kitchenettes, near Shinjuku Gyoen National Garden ## Photo gallery for Hotel Shu ![Blackout drapes, soundproofing, iron/ironing board, free WiFi - Hotel Shu (Tokyo)](https://images.trvl-media.com/lodging/40000000/39520000/39515400/39515355/1ac715b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Microwave, stovetop, electric kettle, cookware/dishes/utensils - Hotel Shu (Tokyo)](https://images.trvl-media.com/lodging/40000000/39520000/39515400/39515355/1b3e06e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Combined shower/tub, free toiletries, slippers, electronic bidet - Hotel Shu (Tokyo)](https://images.trvl-media.com/lodging/40000000/39520000/39515400/39515355/2776729c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Hotel Shu (Tokyo)](https://images.trvl-media.com/lodging/40000000/39520000/39515400/39515355/0622f888.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Living area - Hotel Shu (Tokyo)](https://images.trvl-media.com/lodging/40000000/39520000/39515400/39515355/ef68d41f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Shinjuku Gyoen National Garden and National Stadium, Hotel Shu has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 6.6 ## Popular amenities - Kitchen - Washer - Pet friendly - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9110000/9104500/9104481/d3fbfaf3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Gracery Shinjuku Shinjuku - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 4,563 reviews CA $128 CA $155 total Feb 3 - Feb 4 [](https://www.expedia.ca/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Shopping mall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2740000/2737200/2737111/w3722h2832x0y0-c470e01b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Aoyama Premier Minato - Free WiFi - Restaurant - Air conditioning - Laundry 8.8 Excellent 1,002 reviews CA $142 CA $157 total Feb 2 - Feb 3 [](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Aoyama-Premier.h2737111.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Cafe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10900/10857/ded6ad28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shinjuku Prince Hotel Shinjuku - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,512 reviews CA $182 CA $226 total Mar 2 - Mar 3 [](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Prince-Hotel.h10857.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![1 bedroom, down comforters, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/15300/15215/374f98cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Keio Plaza Hotel Tokyo Shinjuku - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 2,782 reviews CA $314 CA $402 total Feb 2 - Feb 3 [](https://www.expedia.ca/Tokyo-Hotels-Keio-Plaza-Hotel-Tokyo.h15215.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Exercise/lap pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17930000/17924300/17924225/44604447_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Marunouchi Tokyo Chiyoda - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 564 reviews CA $491 CA $605 total Feb 2 - Feb 3 [](https://www.expedia.ca/Tokyo-Hotels-Ascott-Marunouchi-Tokyo.h17924225.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![6 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/13000000/12620000/12617300/12617225/1e735c0b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyo Dome Hotel Bunkyo - Free WiFi - Restaurant - Air conditioning - Parking available 9.2 Wonderful 1,977 reviews CA $181 CA $219 total Feb 2 - Feb 3 [](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Dome-Hotel.h12617225.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15390000/15381600/15381519/4fbd9000.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Allamanda Aoyama Tokyo Minato - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 361 reviews CA $308 CA $378 total Feb 2 - Feb 3 [](https://www.expedia.ca/Tokyo-Hotels-Hotel-Allamanda-Aoyama-Tokyo.h15381519.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Garden](https://images.trvl-media.com/lodging/1000000/30000/21300/21288/5cd12e63.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Park Hotel Tokyo Nihonbashi Chuo - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 1,006 reviews CA $208 CA $267 total Feb 9 - Feb 10 [](https://www.expedia.ca/Tokyo-Hotels-Royal-Park-Hotel-Tokyo-Nihonbashi.h21288.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803500/2803417/558a3b21.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### remm Akihabara Chiyoda - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,352 reviews CA $122 CA $135 total Feb 1 - Feb 2 [](https://www.expedia.ca/Tokyo-Hotels-Remm-Akihabara.h2803417.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4200000/4191200/4191173/7620173b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Ikebukuro Ikebukuro - Free WiFi - Air conditioning - Breakfast available - Laundry 8.8 Excellent 1,002 reviews CA $106 CA $116 total Feb 23 - Feb 24 [](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Ikebukuro.h4191173.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=959ca192-0d63-43d4-b9b8-b93b5dadea7d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Hotel-Shu.h39515355.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Hotel-Shu.h39515355.Hotel-Information) ## About the area Located in Shinjuku, a neighborhood in Tokyo, Hotel Shu is near a train station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Ueno Zoo. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed. [Visit our Tokyo travel guide](https://www.expedia.ca/Tokyo.dx179900) [View more Apartments in Tokyo](https://www.expedia.ca/Tokyo-Apartments.d179900-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.69154%2C139.71340&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o6bWWAd4HatLBpVxbnfB-9pKh9k=) 16-18 Tomihisacho, Shinjuku, Tokyo, Tokyo, 162-0067 ### What's nearby - ![Shinjuku Gyoen National Garden featuring heritage architecture and a park](https://images.trvl-media.com/place/508064/3fb9a40e-0502-4312-afcb-05420debca4d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shinjuku Gyoen National Garden 12 min walk \- 1.0 km - Tokyo Toy Museum 6 min walk \- 0.6 km - Isetan Department Store Shinjuku 10 min walk \- 0.9 km - Shinjuku Isetan 12 min walk \- 1.0 km - Samurai Museum 13 min walk \- 1.2 km ### Getting around - Shinjuku-gyoemmae Station 8 min walk - Seibu-Shinjuku Station 17 min walk - Haneda Airport (HND) 47 min drive ### Restaurants - カレー王国 けらら 1 min walk - ケンタッキーフライドチキン 3 min walk - MIRIton cafe 1 min walk - 辛麺 華火 新宿御苑店 2 min walk - 小麦と肉 桃の木 3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Hotel Shu Apartments with kitchenettes, near Shinjuku Gyoen National Garden This apartment building features express check-in, express check-out, and free WiFi in public areas. Each apartment features a kitchenette with a stovetop and a microwave, plus a washing machine and a TV with cable channels. Free WiFi, an electric kettle, and an iron/ironing board are among the other amenities available to guests. Hotel Shu offers 16 accommodations with slippers and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo apartment provides complimentary wireless Internet access. Televisions come with cable channels. ## Similar properties ![Quadruple Room (with Loft)](https://images.trvl-media.com/lodging/53000000/52080000/52072400/52072312/3a223de3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Miyako Shinjuku Hotel Shinjuku - Kitchen - Free WiFi - Air conditioning - Microwave [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=52072312&PinnedHotelID=52072312&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/50000000/49020000/49012600/49012562/20400b7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nestay inn Tokyo Kagurazaka 02 Shinjuku - Kitchen - Washer - Free WiFi - Air conditioning 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=49012562&PinnedHotelID=49012562&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/49000000/48510000/48503900/48503824/3573f8a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### meet Shinjuku - Kitchen - Free WiFi - Air conditioning - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=48503824&PinnedHotelID=48503824&HadPinnedHotel=true®ionId=-1&adults=2) ![House (The Wizard of Oz)](https://images.trvl-media.com/lodging/50000000/49910000/49905600/49905519/b0a3a770.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Wizard of Oz' in Shinjuku Shinjuku - Kitchen - Washer - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=49905519&PinnedHotelID=49905519&HadPinnedHotel=true®ionId=-1&adults=2) ![Room (301) | In-room dining](https://images.trvl-media.com/lodging/46000000/45990000/45989700/45989626/509e1365.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL Hermitage Ochiai Shinjuku - Kitchen - Washer - Free WiFi - Air conditioning 6.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=45989626&PinnedHotelID=45989626&HadPinnedHotel=true®ionId=-1&adults=2) ![20-cm TV with cable channels](https://images.trvl-media.com/lodging/67000000/66850000/66846700/66846667/76238527.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Waseda Shinjuku - Kitchen - Washer - Free WiFi - Air conditioning 7.0 Good 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=66846667&PinnedHotelID=66846667&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Terrace/patio](https://images.trvl-media.com/lodging/50000000/49020000/49011000/49010917/44bd4b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The standard apartment shibuya B Shibuya - Kitchen - Free WiFi - Air conditioning - Outdoor Space [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=49010917&PinnedHotelID=49010917&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room](https://images.trvl-media.com/lodging/50000000/49190000/49180100/49180075/34ed49d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun Hotel Adachi - Kitchen - Washer - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=49180075&PinnedHotelID=49180075&HadPinnedHotel=true®ionId=-1&adults=2) ![1st Floor Japanese Style Room A](https://images.trvl-media.com/lodging/20000000/19110000/19108200/19108148/1bb0a4fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### COTO Tokyo Shibuya 2 Setagaya - Kitchen - Washer - Free WiFi - Air conditioning 9.8 Exceptional 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=19108148&PinnedHotelID=19108148&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/49000000/48550000/48545200/48545121/4b0eb215.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Japanese Style Room Shibuya - Kitchen - Free WiFi - Air conditioning - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=48545121&PinnedHotelID=48545121&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=39515355&PinnedHotelID=39515355&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=39515355,52072312,49012562,48503824,49905519) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchenette - Cookware, dishware, and utensils - Electric kettle - Microwave - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Bathtub or shower - Free toiletries - Slippers - Toilet with electronic bidet - Towels provided ### Living spaces - Window screens ### Entertainment - TV with cable channels ### Laundry - Laundry detergent - Washing machine ### Climate control - Air conditioning - Heating ### Pets - Pet friendly - Pets stay free ### Suitability/Accessibility - Elevator - Designated smoking areas ### Services and conveniences - Blackout drapes - Iron/ironing board - Limited-hour front desk ### Location highlights - In the city center - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 16 units - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open daily from 10:00 AM - 5:00 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), lockbox ### Pets Pets stay free Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Shu Tokyo Hotel Shu Apartment Hotel Shu Apartment Tokyo ## Frequently asked questions ### Is Hotel Shu pet-friendly? ### How much is parking? ### What time is check-in at Hotel Shu? ### What time is check-out at Hotel Shu? ### Where is Hotel Shu located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Shu Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.8 Cleanliness ### 5.6 Amenities ### 6.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 3 8 - Good 5 6 - Okay 4 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Verified traveller Oct 31, 2020 Liked: Property conditions & facilities, communication 良かったです。 また、利用させてください。 ##### Verified traveller Stayed 10 nights in Oct 2020 ### 4/10 Poor #### Verified traveller Aug 11, 2020 Disliked: Cleanliness, room comfort #### 清掃料を返してほしいです 一見綺麗に見えましたが、部屋の家具や棚の上、家具に近い床など埃がたまっていました。また、前の人の使い終わったコンタクトがそのまま放置され、お菓子の空き袋が床に散乱しており、到底よい宿泊施設とはいえません。 備品も予備が準備されておらず、トイレットペーパーがなくなり連絡したところ、備品倉庫から持っていくようにと言われました。 清掃料を4000円取られますが、どこに使われているのか全くの謎で無駄金です。 ペット可とのことでペットとの宿泊でしたが、安心して部屋の中を歩かせてあげることができませんでした。 チェックイン、アウトは対面ではない点でスムーズでした。 ##### Verified traveller Stayed 2 nights in Aug 2020 ### 4/10 Poor #### Verified traveller Mar 17, 2020 Disliked: Cleanliness, staff & service 清掃の予約を3度して、1度しか清掃されなかった ##### Verified traveller Stayed 16 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 24, 2020 Liked: Amenities チェックインも臨機応変に対応していただき、助かりました。 また泊まりたいと思います。 ありがとうございました ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 16, 2020 #### 普通 部屋はマンションの一室みたいな感じで、コンロや食器、洗濯機などいろいろ完備されてました。部屋自体も綺麗で快適でした。ただ、布団が薄く少し寒かったのと、宿泊代とは別で清掃料金をチェックインの際に支払わなければならないことをもう少し大々的に書いていただきたかったです。 ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Jan 1, 2020 Liked: Cleanliness, property conditions & facilities, room comfort 自分で調理もできるので、便利でした。 ##### Verified traveller Stayed 3 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Dec 20, 2019 Disliked: Cleanliness, property conditions & facilities 浴槽がかなりカビ臭く部屋まで異臭があり換気を1時間程度して落ちついた。 事前連絡や予約確認書にも記載されてない清掃料金を受付時はじめて言われた。 チェックイン時間を臨機応変に対応していただけたので良かったです。 ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 16, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities とにかく部屋が寒かったです。寝る時も薄い掛け布団が1枚しかなく... 清潔感には少し欠けていました ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### チビ Dec 8, 2019 Disliked: Cleanliness, amenities ロケーション的にすごくいいです!ただ、目の前に大きなマンションがあるので、ビル風がすごくて、室内もなかなか温まらなく寒いです! 普通のマンションみたいな感じで、自分の部屋みたいで落ち着き、すごく建物自体綺麗です! ただ、、、8日間ほど滞在しましたが、バスタオルはその間1枚のみ!自分で洗濯しないといけません。 部屋の掃除も自分でですが、、、掃除機やトイレ掃除やお風呂掃除の道具がなく、自分で全部買いました! フロントで貸して欲しい旨を伝えましたが、ないということでした! 中国人の方経営なので、日本の風習とは違うのかもですねー!トイレもすごく臭くて、当日に一旦全ての掃除をしました! ##### チビ Stayed 8 nights in Nov 2019 ### 6/10 Okay #### Verified traveller Nov 29, 2019 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities 施設は出来たばかりなので綺麗です! 普通のマンションという感じで、ホテルというより、自分の家みたいな感じです。 ペット可なのですごく助かりました!! 8日間宿泊しましたが、バスタオルは1枚を自分で洗濯しないといけないし、トイレ掃除やお風呂掃除もなしです。洗剤は何一つないので、タワシやら洗剤やらアルコール消毒やら、全て自分でコンビニで買いました! 設備は綺麗ですが、掃除が行き届いておらず、トイレの臭いが臭く、尿の垂れた跡とかがありましました。 宿泊1回に対して、5000円程度の清掃代を別途現地で取られるので、しっかり毎日掃除&タオルの交換ぐらいはしてもらいたいです。 1泊とかでも5000円は取られるみたいなので、短いお泊まりだと逆に高くついてしまいそうだと思います! 長期滞在には安いと思うので、おススメです! けど、、、洗剤持参をお忘れなく! ##### Verified traveller Stayed 8 nights in Nov 2019 ### 8/10 Good #### Verified traveller Nov 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! This was my first time to Japan and I was travelling with a friend. We decided to stay at Hotel Shu because of the price and location. While we were ultimately not disappointed, you should know that the twin bed suite is very tiny - typical for anY Japanese apartment. Communication with the hotel via email was prompt, timely. However, at the front desk it was limited because of our understanding of Japanese. If you need to book a taxi, make sure to ask the staff 24 hours in advance! I would definitely stay again. The self check in was a breeze and the place was very clean. The location was a tremendous advantage. There is a 7-11 and grocery store right around the corner. ##### Verified traveller Stayed 4 nights in Nov 2019 ### 6/10 Okay #### じゃくそん Oct 20, 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities エアコンつけたら臭かった。 チェックアウトの時鍵をどこに返せばいいの分からなかった。 ##### じゃくそん Stayed 1 night in Oct 2019 ### 10/10 Excellent #### YUKIKO Dec 21, 2021 Liked: Cleanliness, room comfort, communication ##### YUKIKO Stayed 2 nights in Dec 2021 ### 8/10 Good #### Verified traveller Aug 27, 2020 ##### Verified traveller Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller Jan 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Nov 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 5 nights in Nov 2019 ### 2/10 Terrible #### CHUNGHO Nov 21, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CHUNGHO Stayed 3 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [APA Hotel PRIDE Akasaka Kokkaigijidomae](https://www.expedia.ca/Tokyo-Hotels-APA-HOTEL-PRIDE-KOKKAIGIJIDOMAE-National-Diet-Bldg.h32484812.Hotel-Information) > > [JR WEST GROUP VIA INN Prime NIHONBASHI NINGYOCHO](https://www.expedia.ca/Tokyo-Hotels-VIA-INN-Nihonbashi-Ningyocho.h36928168.Hotel-Information) > > [OMO5 Tokyo Otsuka by Hoshino Resorts](https://www.expedia.ca/Tokyo-Hotels-Hoshino-Resorts-OMO5-Tokyo-Otsuka.h20577295.Hotel-Information) > > [Toyoko Inn Tokyo Akiba Asakusabashi Station Higashi](https://www.expedia.ca/Tokyo-Hotels-Toyoko-Inn-Tokyo-Akiba-Asakusabashi-Eki-Higashi-Guchi.h17368423.Hotel-Information) > > [Minn Ueno Iriya](https://www.expedia.ca/Tokyo-Hotels-AKARI-Ueno-Iriya.h45518928.Hotel-Information) > > [APA Hotel Nihombashi Bakurocho Ekimae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Nihombashi-Bakurocho-Ekimae.h29342349.Hotel-Information) > > [9h nine hours Akasaka](https://www.expedia.ca/Tokyo-Hotels-Nine-Hours-Akasaka.h22799361.Hotel-Information) > > [hotel MONday Asakusa](https://www.expedia.ca/Tokyo-Hotels-Hotel-MONday-Asakusa-Kototoi-Dori.h39177266.Hotel-Information) > > [Far East Village Hotel Ariake, Tokyo](https://www.expedia.ca/Tokyo-Hotels-Village-Hotel-Ariake-Tokyo.h37728125.Hotel-Information) > > [Super Hotel Premier Tokyo Station Yaesu Chuo](https://www.expedia.ca/Tokyo-Hotels-Superhotel-Premier-Tokyo-Yaesu-Chuoguchi.h36481228.Hotel-Information) > > [Mitsui Garden Hotel Ginza Premier](https://www.expedia.ca/Tokyo-Hotels-Mitsui-Garden-Hotel-Ginza-Premier.h25819.Hotel-Information) > > [MONday Apart Premium Akihabara Asakusabashi Sta.](https://www.expedia.ca/Tokyo-Hotels-MONday-Apart-Premium-ASAKUSABASHI-Sta.h59144261.Hotel-Information) > > [hotel MONday Premium Ueno Okachimachi](https://www.expedia.ca/Tokyo-Hotels-Hotel-MONday-Ueno-Okachimachi.h39179358.Hotel-Information) > > [Tokyo Disneysea Hotel Miracosta](https://www.expedia.ca/Chiba-Hotels-Tokyo-Disneysea-Hotel-Miracosta.h14638120.Hotel-Information) > > [Do-c Ebisu](https://www.expedia.ca/Tokyo-Hotels-Do-C-Ebisu.h19824860.Hotel-Information) > > [APA Hotel Shibuya Dogenzakaue](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shibuya-Dogenzaka-Ue.h5426529.Hotel-Information) > > [the b asakusa](https://www.expedia.ca/Tokyo-Hotels-The-B-Tokyo-Asakusa.h24174417.Hotel-Information) > > [Hotel STAY&GO Iriyakita](https://www.expedia.ca/Tokyo-Hotels-Hoterusuteianndogouiriyakita.h111831965.Hotel-Information) > > [APA Hotel Ikebukuro Eki Kitaguchi](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Ikebukuro-Eki-Kitaguchi.h4291178.Hotel-Information) > > [ALFIT HOTEL & BAR AKASAKA](https://www.expedia.ca/Tokyo-Hotels-Hotel-REX.h35561762.Hotel-Information) > > [Toyoko Inn Tokyo Station Shin Ohashi Mae](https://www.expedia.ca/Tokyo-Hotels-Toyoko-Inn-Tokyo-Eki-Shin-Ohashi-Mae.h17369853.Hotel-Information) > > [MONday Apart UENO-SHIN-OKACHIMACHI](https://www.expedia.ca/Tokyo-Hotels-Hotel-MONday-Apart-Shin-Okachimachi.h46383450.Hotel-Information) > > [ibis Styles Tokyo Ginza East](https://www.expedia.ca/Tokyo-Hotels-Ibis-Styles-Tokyo-Ginza-East.h39599836.Hotel-Information) > > [Super Hotel Tokyo Kinshicho Ekimae](https://www.expedia.ca/Tokyo-Hotels-SuperHotel-Tokyo-Kinshicho-Ekimae.h36433090.Hotel-Information) > > [Minn Kasai](https://www.expedia.ca/Tokyo-Hotels-MONday-Apart-KASAI.h66190031.Hotel-Information) > > [hotel MONday Akihabara Asakusabashi](https://www.expedia.ca/Tokyo-Hotels-Hotel-MONday-Asakusabashi.h39178970.Hotel-Information) > > [COCOSHUKU Asakusa Kuramae](https://www.expedia.ca/Tokyo-Hotels-COCOSHUKU-KURAMAE.h44285998.Hotel-Information) > > [KAIKA TOKYO by THE SHARE HOTELS](https://www.expedia.ca/Tokyo-Hotels-THE-SHARE-HOTELS-KAIKA-Tokyo.h44129470.Hotel-Information) > > [APA Hotel Shinagawa Sengakuji Ekimae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinagawa-Sengakuji-Ekimae.h12264361.Hotel-Information)