Title: Gennoya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=54140325&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gennoya A peaceful retreat near Shinjuku Gyoen National Garden provides a quiet base while keeping Tokyo's vibrant attractions within easy reach ## Photo gallery for Gennoya ![Property entrance - Gennoya (Tokyo)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/77ac72db.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Single Room (1) - Gennoya (Tokyo)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/98a1ac9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Room (4) | Private kitchen - Gennoya (Tokyo)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/a1a2dcfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Gennoya (Tokyo)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/cd78ec8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Gennoya (Tokyo)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/cb92968f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gennoya sits just steps from the National Stadium in a tranquil pocket of Tokyo. Travelers appreciate the practical laundry facilities that make longer stays comfortable, while the free in-room WiFi helps them plan their next day's adventures around the city. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=54140325&PinnedHotelID=54140325&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Single Room (1) ![Single Room (1)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/780d073c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (1) ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Shower/tub combination Microwave Electric kettle Video game console - Sleeps 1 - 1 Twin Bed ### View all photos for Studio Room (2) ![Desk, free WiFi](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/b5db34f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room (2) ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Microwave Stovetop - Sleeps 6 - 2 Queen Beds and 1 Twin Bunk Bed ### View all photos for Studio Room (3) ![Studio Room (3)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/fbeb766d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room (3) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Toilet with electronic bidet Private bathroom Hair dryer Microwave - Sleeps 6 - 2 Queen Beds and 1 Twin Bunk Bed ### View all photos for Studio Room (4) ![Studio Room (4)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/0b392b00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room (4) 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Microwave Stovetop - Sleeps 6 - 2 Queen Beds and 1 Twin Bunk Bed ### View all photos for Studio Room (5) ![Studio Room (5)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/b5660317.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room (5) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Toilet with electronic bidet Private bathroom Hair dryer Microwave Electric kettle - Sleeps 6 - 2 Queen Beds and 1 Twin Bunk Bed ### View all photos for Studio Room (6) ![Studio Room (6)](https://images.trvl-media.com/lodging/55000000/54150000/54140400/54140325/e3de571b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room (6) 8.0 Very good 1 review ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Toilet with electronic bidet Private bathroom Hair dryer Microwave - Sleeps 6 - 1 Queen Bed OR 2 Twin Bunk Beds ## You may also like Ad ![Cafe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10900/10857/ded6ad28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shinjuku Prince Hotel Shinjuku - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Gennoya.h54140325.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Gennoya.h54140325.Hotel-Information) ## About the area Shinjuku, a neighborhood in Tokyo, is home to Gennoya. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yoyogi Park and Ueno Park. Shinjuku Gyoen National Garden and Ueno Zoo are not to be missed. [Visit our Tokyo travel guide](https://www.expedia.ca/Tokyo.dx179900) [View more Guest houses in Tokyo](https://www.expedia.ca/Tokyo-Guest-Houses.d179900-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.68834%2C139.71970&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qbc-ql3Br8ERolnxRAnyb6dkUEI=) 4-3 Aizumicho, Tokyo, Tokyo, 160-0005 ### What's nearby - ![Shinjuku Gyoen National Garden featuring heritage architecture and a park](https://images.trvl-media.com/place/508064/3fb9a40e-0502-4312-afcb-05420debca4d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shinjuku Gyoen National Garden 16 min walk \- 1.4 km - ![国立競技場付近を空撮](https://images.trvl-media.com/place/503106/9ed7b3bc-b607-4520-9a5e-5ac8fab16ab0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Meiji Jingu Stadium 5 min drive \- 2.1 km - Tokyo Toy Museum 3 min walk \- 0.3 km - Isetan Department Store Shinjuku 18 min walk \- 1.5 km - Shinjuku Isetan 19 min walk \- 1.6 km ### Getting around - Yotsuya-Sanchome Station 2 min walk - Shinanomachi Station 13 min walk - Haneda Airport (HND) 36 min drive ### Restaurants - バーガーキング 2 min walk - サイゼリヤ 2 min walk - 日高屋 1 min walk - 蕎麦いまゐ 2 min walk - 喜多方ラーメン 坂内 1 min walk ## About this property ### Gennoya Guesthouse near Shinjuku Gyoen National Garden Close to National Stadium, Gennoya provides amenities like laundry facilities. Stay connected with free in-room WiFi. You'll also find perks like: - Smoke-free premises Room features All guestrooms at Gennoya have comforts such as air conditioning, as well as amenities like free WiFi. Other conveniences in all rooms include: - Free toiletries and hair dryers - 24-inch flat-screen TVs with cable channels - Refrigerators, microwaves, and video-game consoles ## Similar properties ![Desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/33000000/32720000/32712300/32712208/76dab17d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sakura Cross Hotel Shinjuku East Shinjuku - Free WiFi - Air conditioning 8.6 Excellent 151 reviews CA $101 CA $111 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=32712208&PinnedHotelID=32712208&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5650000/5641600/5641553/2b5ebb0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hanabi Shinjuku - Free WiFi - Air conditioning - Parking available - Business services 7.8 Good 490 reviews CA $69 CA $85 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5641553&PinnedHotelID=5641553&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/76000000/75280000/75275600/75275503/233a0620.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sakura Cross Hotel Shinjuku East Annex Shinjuku - 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Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 24-inch flat-screen TV with cable channels - Video game console - Video games ### Food and drink - Electric kettle - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Onsite parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector This property is professionally cleaned ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Gennoya Tokyo Gennoya Guesthouse Gennoya Guesthouse Tokyo ## Frequently asked questions ### Is Gennoya pet-friendly? ### How much does it cost to stay at Gennoya? ### How much is parking? ### What time is check-in at Gennoya? ### What time is check-out at Gennoya? ### Where is Gennoya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gennoya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 23 8 - Good 9 6 - Okay 3 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Daniel Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay. Close to the station and places to eat. ##### Daniel Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Shirley Oct 12, 2025 Liked: Cleanliness, staff & service, amenities We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also. ##### Shirley Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gideon Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines ##### Gideon Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Rebecca Elizabeth Jun 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation ##### Rebecca Elizabeth Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ana Marcela Jun 8, 2025 Liked: Amenities, property conditions & facilities Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing. ##### Ana Marcela Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sunshine Nemy Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping. ##### Sunshine Nemy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Danielle Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking. ##### Danielle Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Joaquin Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accessible to food, trains, and entertainment ##### Joaquin Stayed 3 nights in Aug 2024 ### 8/10 Good #### Lisa Dec 28, 2023 Comfortable for all of us. Liked the location ##### Lisa Stayed 2 nights in Dec 2023 ### 8/10 Good #### HAZEL Aug 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed as a family of 5 and our room was spacious enough for all of us! It’s pretty quiet building! There is laundry which is so convenient! The area is safe and lots of restaurants to choose from. So close to subway station. I definitely recommend this place! The only thing to change is that a towel was ripped, staff should have checked that and replaced. ##### HAZEL Stayed 1 night in Aug 2024 ### 8/10 Good #### Mike Apr 15, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Gennoya We had a pleasant stay, with only a few minor complaints. The room is one of about a half dozen in a private apartment building at the end of a small cul de sac; there is no manager onsite. The shower smelled a little musty, though it was clean. The trash can organization system in the room was confusing (separating trash into plastics, etc.), and we weren't sure what to do with our food take-out plastic dishes. The walls are a little thin. One night, we could hear the neighbors and their child on the floor below us, walking and talking until about 11:00 p.m. In general, though, we had a quiet and pleasant stay. Gennoya is a quiet apartment building tucked away in a bustling neighborhood, only a few minutes walk to stores, restaurants, and trains. The location is excellent and convenient. ##### Mike Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Loi Oct 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the cleaniless. Easy to walk to food store. ##### Loi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yi Hong Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is near subway station and lots of convenient stores. ##### Yi Hong Stayed 5 nights in Aug 2025 ### 8/10 Good #### Allan Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and roomy place to stay at a great price and great location! ##### Allan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Andrew Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was amazing, super easy, accessible and overall just a amazing experience. ##### Andrew Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Takashi Jul 26, 2025 Liked: Cleanliness Good! ##### Takashi Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Wing Tak Jan 19, 2026 Disliked: Cleanliness, amenities, property conditions & facilities 於入住前一個月已提前提出取消,物業位於新宿御苑一帶、交通便利、旅遊旺季,加上通知時間充足,按一般市場情況重新出租並不困難。基於此類條件,業主通常會考慮全額或按比例退款,這亦是合理期待。 然而,屋主堅持以條款為由拒絕任何退款,但同時又多次催促我盡快確認取消,以便其重新放租。此處理方式前後矛盾,只照顧自身利益,卻要求旅客承擔全部風險,令人難以接受。 整體溝通缺乏彈性與誠意,只選擇性引用對自己最有利的部分,完全無視合理商業判斷及基本公平性。這次經驗令人非常失望,也提醒其他旅客預訂前要審慎考慮。 I requested a cancellation more than one month before the stay. Given the property’s location near Shinjuku Gyoen, its convenience, the peak travel season, and the early notice provided, it is objectively reasonable to expect that the listing could be rebooked without difficulty. Under such circumstances, most hosts would offer a full or partial refund, which is a fair and common practice. However, the host insisted on refusing any refund strictly based on the policy, while repeatedly urging me to confirm the cancellation so the listing could be re-rented immediately. This contradictory behaviour protects only the host’s interests and places all risk on the guest, which is extremely disappointing. Communication throughout the process lacked flexibility and goodwill. The host selectively relied on terms favourable only to themselves while ignoring basic fairness and reasonable business judgment. Overall, this experience was unsatisfactory, and future guests should take note before booking. ##### Wing Tak Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Joaquin Aug 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! Called for air conditioning questions and they responded quickly and assisted with our problem rapidly! Enjoyed everything! ##### Joaquin Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### KENNETH Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location was great - very good value for money. ##### KENNETH Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### かずたか Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅からも近く、非常に便利でした。 部屋も静かで過ごしやすかったです。 ゲームのコントローラーがあったのですが、 使い方がよくわからなかったです。 結果的には大満足でした。 ##### かずたか Stayed 1 night in Sep 2025 ### 10/10 Excellent #### youngjae Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 주변이 주택가라 조용합니다.. 근처 편의점도 있고 지하철역도 가깝고 다 만족했습니다. ##### youngjae Stayed 3 nights in Sep 2025 ### 6/10 Okay #### まりこ Apr 13, 2025 Liked: Staff & service Disliked: Cleanliness 部屋が少しタバコ臭く、タオルも臭かった。 その他、立地は良く旅行するには最適だった。 ##### まりこ Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Youngkyung Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가족여행 숙소로 최고 4인 이상 가족, 친구들 여행에 최적화된 가성비 있는 숙소이면 인근 엘리베이터 있는 출구 역세권에 편의점도 골고루 있어서 좋았어요. 근처에 애니메이션 배경 장소가 있어 가볍게 둘러보기 좋았고 도쿄역 신주쿠 시부야까지 접근성이 매우 좋으면 지하철은 마루노우치라인이라 더할나위 없었습니다. 숙소내 EV가 없고 계단이 좁아서 어르신은 힘들겠고 젊은 연령대 부담없이 묵기에 좋습니다. ##### Youngkyung Stayed 2 nights in Jan 2025 ### 6/10 Okay #### ゆき Nov 30, 2024 Disliked: Cleanliness, staff & service お安く泊まらせて頂き、ありがとうございました。 残念だった点はエントランスから部屋も消毒スプレー?の匂いがキツく、かなり気持ち悪くなりました。窓を解放して、一晩中寝ましたが残り香が残ってしまっていたので、改善していただきたいです。お値段、立地ともに素晴らしかったです。 ##### ゆき Stayed 1 night in Nov 2024 ### 8/10 Good #### Akiko Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 良かった点 ①駅から近く、周りに飲食店やスーパーがたくさんあり、すごく便利でした。 ②不安な点を質問したら、丁寧に対応していただき良かったです。 ③手続き等の連絡が頻繁にあり、不安が少なく済みました。 ④部屋も広く、設備も充実しており、快適に過ごすことができました。 改善してほしい点 ①水回りに少しだけ水アカ等があり、気になりました。 ②ベッドシーツが小さく、少しの動きでズレてしまい、毎度直しが大変でした。 ③部屋の設備に対する説明文があれば、より快適過ごせたかもしれません。 ##### Akiko Stayed 2 nights in Aug 2024 ## 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