Title: Hotel El Refugio - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=47011776&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Refugio Travelers find a peaceful retreat in the garden or cafe at this charming hotel, where helpful staff assist with tickets and create a relaxing atmosphere. ## Photo gallery for Hotel El Refugio ![Junior Studio Suite, Multiple Beds - Hotel El Refugio (Tlaxcala)](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/da9295b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily local cuisine breakfast (MXN 100 per person) - Hotel El Refugio (Tlaxcala)](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/18511ffd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel El Refugio (Tlaxcala)](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/ff51cfcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel El Refugio (Tlaxcala)](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/2d462248.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel El Refugio (Tlaxcala)](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/c5e1720d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Refugio offers a serene garden oasis and a cozy bar for unwinding after a day of exploration. The tranquil atmosphere receives consistent praise from guests, who appreciate the free in-room WiFi, local cuisine breakfast options, and convenient luggage storage. ## Reviews 7.4 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=47011776&PinnedHotelID=47011776&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/3cc2fa61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Flat-screen TV Fan Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/dd26732d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Flat-screen TV Fan Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Standard Twin Room, Multiple Beds ![Standard Twin Room, Multiple Beds](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/130d7d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Multiple Beds ### Highlights Flat-screen TV Fan Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/04375498.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Flat-screen TV Fan Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Family Studio Suite, Bathtub ![Family Studio Suite, Bathtub](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/adc340a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite, Bathtub ### Highlights Flat-screen TV Fan Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Junior Studio Suite, Multiple Beds ![Junior Studio Suite, Multiple Beds](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/da9295b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, Multiple Beds ### Highlights Flat-screen TV Fan Hair dryer Private bathroom Separate bathtub and shower Free bottled water Cable channels Daily housekeeping - Sleeps 5 - 2 Double Beds and 1 Twin Sofa Bed ### View all photos for Standard Studio Suite, Bathtub ![Standard Studio Suite, Bathtub](https://images.trvl-media.com/lodging/48000000/47020000/47011800/47011776/3542cb07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio Suite, Bathtub ### Highlights Flat-screen TV Fan Rainfall showerhead Separate bathtub and shower Hair dryer Private bathroom Free bottled water Cable channels - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-Hotel-El-Refugio.h47011776.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-Hotel-El-Refugio.h47011776.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.32770%2C-98.24580&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P3jPqH_hzL5E2pMwL7uMGJnZSBM=) Revolucion #4 Apizaco Texmelucan KM 23.3, La Trinidad Chimalpa, Totolac, Tlaxcala, TLAX, 90166 #### What's nearby - Xicotencatl National Park \- 1 min walk \- 0.0 km - Centro de Convenciones de Tlaxcala \- 7 min walk \- 0.6 km - Xicotencatl Theater \- 2 min drive \- 1.5 km - Constitution Square \- 2 min drive \- 1.5 km - Basilica of Ocotlan \- 4 min drive \- 2.7 km #### Getting around - Puebla Intl. Airport (PBC) - 32 min drive #### Restaurants - ‪Tacos El Lobo - ‬8 min walk - ‪Padre Santo - ‬7 min walk - ‪Los Magueyes - ‬4 min walk - ‪Pulqueria El Triunfo De Las Palmas - ‬4 min walk - ‪Salón Joaquín Cisneros - ‬3 min walk ## About this property ### Hotel El Refugio Property highlights Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel El Refugio. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - Local cuisine breakfast (surcharge), a water dispenser, and a computer station - A 24-hour front desk, luggage storage, and a front-desk safe Room features All guestrooms at Hotel El Refugio have perks such as 24-hour room service, in addition to amenities like free WiFi and free bottled water. More conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 32-inch flat-screen TVs with cable channels - Fans, daily housekeeping, and phones ## Similar properties ![Interior](https://images.trvl-media.com/lodging/104000000/103190000/103186200/103186138/9ee4edd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María Bonita Tlaxcala - Parking included - Free WiFi - Laundry - Housekeeping 7.2 Good 9 reviews CA $44 CA $52 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=103186138&PinnedHotelID=103186138&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, 1 Bedroom](https://images.trvl-media.com/lodging/85000000/84110000/84104200/84104174/de4418b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Capilla Tlaxcala - Free WiFi - Laundry 8.6 Excellent 58 reviews CA $58 CA $69 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=84104174&PinnedHotelID=84104174&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/43000000/42440000/42436700/42436650/49a4c5b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Sabinal Hotel Boutique Apizaco - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 72 reviews CA $65 CA $77 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=42436650&PinnedHotelID=42436650&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/e7f62c44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tlaxcala Tlaxcala - Parking included - Free WiFi - Restaurant - Bar 8.2 Very good 102 reviews CA $44 CA $52 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/100000000/99480000/99472200/99472163/9cd9ee3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tlaxcalli by Beddo Hoteles Tlaxcala - Free WiFi - Outdoor Space - 24/7 front desk 9.0 Wonderful 56 reviews CA $77 CA $91 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=99472163&PinnedHotelID=99472163&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/79000000/78670000/78660800/78660800/c444e0ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón Santa Rosa Tlaxcala - Free WiFi - Restaurant - Breakfast available - Bar 9.4 Exceptional 53 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=78660800&PinnedHotelID=78660800&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4930000/4922200/4922195/0ebc1863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Senorial Tlaxcala Tlaxcala - Pool - Hot tub - Kids pool - Parking included 8.8 Excellent 153 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=4922195&PinnedHotelID=4922195&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/ee2a031c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Malintzi Tlaxcala Tlaxcala - Parking included - Free WiFi - Laundry - Housekeeping 7.2 Good 99 reviews CA $36 CA $42 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and lunch served, Mexican cuisine](https://images.trvl-media.com/lodging/46000000/45980000/45970100/45970022/80400c58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de La Loma Tlaxcala - Parking included - Free WiFi - Restaurant - Housekeeping 8.8 Excellent 226 reviews CA $69 CA $83 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=45970022&PinnedHotelID=45970022&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11300000/11298100/11298098/54e47fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azucena Huamantla - Breakfast included - Spa - Parking included - Free WiFi 7.8 Good 127 reviews CA $51 CA $60 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=11298098&PinnedHotelID=11298098&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 12:30 PM for a fee: MXN 100 for adults and MXN 80 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Computer station ### Outdoors - Garden - Terrace ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Free bottled water ### More - Fan - Iron/ironing board on request - Phone - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 150 per pet, per night Welcoming dogs only Up to 22 lbs per pet Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately MXN 100 for adults and MXN 80 for children - Pet fee: MXN 150 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards ### Property is also known as Hotel El Refugio Hotel Hotel El Refugio Tlaxcala Hotel El Refugio Hotel Tlaxcala ## Frequently asked questions ### Is Hotel El Refugio pet-friendly? ### How much does it cost to stay at Hotel El Refugio? ### How much is parking? ### What time is check-in at Hotel El Refugio? ### What time is check-out at Hotel El Refugio? ### Where is Hotel El Refugio located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel El Refugio Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 5.6 Amenities ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 5 8 - Good 3 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ## Reviews ### 4/10 Poor #### Israel Dec 7, 2025 Disliked: Cleanliness, amenities, property conditions & facilities La habitacion que me dieron bastante deficiente asi como sus toallas que habia en la habitacion parecian trapos del IMSS. No volveria ni gratis. ##### Israel Stayed 1 night in Nov 2025 ### 2/10 Terrible #### XAVIER Nov 3, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El peor hotel en el que me he quedado en mucho tiempo. No respwetaron el pago hecho por la plataforma por lo que me lo cobraron doble. La habitación no tiene agua caliente, no dan nisiquiera un jabon para baño en el lavabo, no hay ni una botella de agua, y el estacionamiento solo caben 5 vehoculos, tarde mas de 30 minutos para poder sacar mi camioneta porque no movian los vehiculos que estorbaban. ##### XAVIER Stayed 1 night in Nov 2023 ### 6/10 Okay #### Aurelio Aug 6, 2023 Liked: Staff & service, room comfort La limpieza no es muy buena, el desayuno muy limitado, la cabaña muy bonita, pero le faltan algunas cosas al baño. ##### Aurelio Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Andrea Jun 11, 2023 Liked: Cleanliness, staff & service Limpia y tiene excelente servicio. ##### Andrea Stayed 1 night in Jun 2023 ### 6/10 Okay #### David Aarón Jun 2, 2023 Liked: Cleanliness Disliked: Room comfort #### Bueno para llegar a dormir. Fuimos dos parejas, al llegar al hotel, la entrada está saliendo de una curva sobre la autopista, muy peligroso a mi parecer. La habitación estaba limpia, nos salió agua casi al tiempo y después en recepción nos dijeron que era calentador solar, pero nosotros no avisamos que no teníamos agua caliente en la regadera. Entra muchísima luz a la habitación, tuvimos que poner una cobija extra en la puerta para que pudiéramos dormir. En la noche se escucha mucho el ruido de los autos que pasan en la autopista. La cama se siente un poco viejita, pero limpia. Hay muchos enchufes en la habitación, yo conté como 12. ##### David Aarón Stayed 1 night in May 2023 ### 10/10 Excellent #### Annett Michelle Nov 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención es buena, son amables, la habitación muy limpia, por sus precios es accesible, la verdad es un buen hotel. ##### Annett Michelle Stayed 1 night in Nov 2022 ### 8/10 Good #### Mónica Aug 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un buen lugar para pasar la noche, el personal excelente, está limpio Bastante sencillo pero suficiente para descansar. . ##### Mónica Stayed 1 night in Aug 2022 ### 8/10 Good #### Kathleen Feb 9, 2022 Liked: Cleanliness, staff & service, room comfort #### Great view. Safe. Convenient. Great view. Felt very safe. Very convenient location …. A few minutes walk to amazing bakery, street tacos, groceries, etc. overall excellent value for money. ##### Kathleen Stayed 1 night in Feb 2022 ### 6/10 Okay #### Miguel Nov 22, 2025 ##### Miguel Stayed 1 night in Nov 2025 ### 4/10 Poor #### cruz jair Feb 8, 2024 Disliked: Cleanliness, property conditions & facilities ##### cruz jair Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Juan Fernando Jan 28, 2023 ##### Juan Fernando Stayed 1 night in Jan 2023 ### 8/10 Good #### Gabriela Aug 15, 2022 ##### Gabriela Stayed 1 night in Aug 2022 ### 10/10 Excellent #### DANIEL ISAAC Jan 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### DANIEL ISAAC Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Mirna Dec 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mirna Stayed 1 night in Dec 2021