[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fénix Colonial hotel with a 24-hour business center and a 24-hour front desk ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/fa64e0eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/1325d15a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/1002f352.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/350739ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/28faa288.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fénix, in the city center, offers a quiet garden retreat and practical amenities. The 24-hour business center serves working guests, while the on-site bar and restaurant provide dining options. Staff assist with dry cleaning, luggage storage, and booking tours. 8.6 Excellent ## Popular amenities - Bar - Room service - 24/7 front desk - Housekeeping - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9711520&PinnedHotelID=9711520&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/0e6d67f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 4 ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/58805977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 9.6 Exceptional 5 reviews ### Highlights Air conditioning LCD TV Ceiling fan Blackout drapes/curtains Down duvet Private bathroom Free bottled water Cable channels - 269 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/c2d2fa59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 4 reviews ### Highlights Air conditioning Smart TV Ceiling fan Blackout drapes/curtains Down duvet Private bathroom Free bottled water Cable channels - 237 sq ft - Sleeps 2 - 1 King Bed ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9720000/9711600/9711520/6fb0feec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information) ## About the area Located in Tapachula, Hotel Fénix is in the city center. Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve. [Visit our Tapachula travel guide](https://www.expedia.ca/Tapachula.dx3367) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.90909%2C-92.26424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BEQXT6qCZOUcC2p3Gi_Ohko1VGA=) 4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700 ### What's nearby - Miguel Hidalgo Central Park - 2 min walk - 0.2 km - Archaeological Museum of Soconusco - 2 min walk - 0.2 km - Bicentennial Park - 6 min walk - 0.6 km - Plaza Cristal Shopping Center - 2 min drive - 2.2 km - Izapa Ruins - 6 min drive - 6.9 km ### Getting around - Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive ### Restaurants - ‪Restaurante El Huacal - ‬3 min walk - ‪Pollo Campero - ‬3 min walk - ‪Restaurante Los Jarrones - ‬1 min walk - ‪Quesadillas Voladoras "REYNA - ‬5 min walk - ‪La Parrilla - ‬3 min walk ## About this property ### Hotel Fénix Hotel in the city center At Hotel Fénix, you can look forward to a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant. You'll also enjoy perks such as: - Free self parking - A banquet hall, 1 meeting room, and luggage storage - A front-desk safe, a 24-hour front desk, and tour/ticket assistance Room features All guestrooms at Hotel Fénix boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Ceiling fans, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1820000/1813700/1813658/8ea0ff8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francisco Tapachula - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 867 reviews CA $55 CA $66 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1813658&PinnedHotelID=1813658&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994003/df6485cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cervantino Tapachula - Parking included - Free WiFi - Housekeeping - 24/7 front desk 8.0 Very good 265 reviews CA $42 CA $59 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=7994003&PinnedHotelID=7994003&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22520000/22515500/22515410/34d7a6ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Inn Express Tapachula - 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Free WiFi 5.8 35 reviews CA $65 CA $76 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2191818&PinnedHotelID=2191818&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/36000000/35070000/35063000/35062963/50cc622d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tapachula Tapachula - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 794 reviews CA $104 CA $114 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=35062963&PinnedHotelID=35062963&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 2 floors - 3 buildings - Banquet hall - Built in 1953 - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Electrical adapters - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions The host will greet guests on arrival For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Hotel Fénix Tapachula Fénix Tapachula Hotel Fénix Hotel Hotel Fénix Tapachula Hotel Fénix Hotel Tapachula ## Frequently asked questions ### Is Hotel Fénix pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Fénix? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Fénix on Oct 12, 2025 start from CA $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tapachula-Hotels-Hotel-Fenix.h9711520.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Fénix? > Self parking is free at this property. ### What time is check-in at Hotel Fénix? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Fénix? > Check-out is at 1 PM. ### Where is Hotel Fénix located? > Located in the heart of Tapachula, this hotel is steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Bicentennial Park and Plaza Cristal Shopping Center are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Fénix Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 96 8 - Good 49 6 - Okay 21 4 - Poor 9 2 - Terrible 5 ### 8/10 Good #### Nicacio Alberto Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff and place thanks we will be back . ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 8/10 Good #### John Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly. ##### John Stayed 1 night in Jul 2025 ### 8/10 Good #### Nicacio Alberto Dec 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My son loves this place .nice and clean and the people are nice . ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Steven Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Good stay nice place and area. Quiet ![](https://a.travel-assets.com/ugc/hotel-reviews/741D9E6419A287CD4872F34E748EC43ACF422B631743797146815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CEC67DF82027987763B9A80ED66A33256581F3F31743797150159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steven Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Rafael Sep 11, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities parking Lot pool of water ##### Rafael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ma Elena May 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice. ##### Ma Elena Stayed 1 night in May 2024 ### 10/10 Excellent #### Rony Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good location ##### Rony Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Nicacio Alberto Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and comfortable .thanks ##### Nicacio Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ISMAEL Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around good experience! ##### ISMAEL Stayed 1 night in Sep 2024 ### 4/10 Poor #### Jendi Apr 14, 2025 From the outside was clean and nice! But the inside they had cockrouches!😖 Bed weren’t comfy! ##### Jendi Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Michael Oct 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and clean with many plants which I like. ##### Michael Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Osdany Oct 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful experience good service ![](https://a.travel-assets.com/ugc/hotel-reviews/3324B3F08561BF1CD97E5ED4B75BF1C184F656FA1697381106136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A8A1BDD218B8C738EDFD7B0C8EFAD155146CEFF31697381104929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA42AFF4B566CC94CC10C3C889400B3B6623E7EB1697381104197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/443EA3DB7637E46C715A727077DF260245FDD9421697381161850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Osdany Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Fatehbir Singh Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything is good and perfect ##### Fatehbir Singh Stayed 1 night in Mar 2024 ### 10/10 Excellent #### John Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful. ##### John Stayed 1 night in Jul 2024 ### 10/10 Excellent #### David Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Price ##### David Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Helen Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitaciónes limpias ##### Helen Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Angelica Mabel Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfecto ##### Angelica Mabel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carlos Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Carlos Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Arturo Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Como siempre muy buena atención; cordialidad y limpieza. Muy atentos a las necesidades personales. ##### Arturo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Helen Jun 23, 2025 Liked: Cleanliness, property conditions & facilities Recomiendo el 100% el Fénix ##### Helen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carlos Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Asbel May 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Asbel Stayed 1 night in May 2025 ### 10/10 Excellent #### Victoria May 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sin duda volvería ##### Victoria Stayed 1 night in May 2025 ### 8/10 Good #### Olga Lilia May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Olga Lilia Stayed 1 night in May 2025 ### 8/10 Good #### Olga Lilia May 16, 2025 Liked: Staff & service ##### Olga Lilia Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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