Hallway

Reviews of B&B Ciclamino Siracusa

3 out of 5
B&B Ciclamino Siracusa
Via Tagliamento 7, Staircase C, Floor A, Syracuse, SR

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 11 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Khalid, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Comfortable, renovated hotel, near the old town and the main road, only problem was the smell of tobacco in the room but this improved with leaving the window open when I was out.
Stayed 4 nights in Feb 2018
Response from LI on Mar 17, 2018
Grazie per la tua preziosa valutazione. Risolveremo il problema il prima possibile sulla base delle carenze. Cerca la migliore esperienza per ogni ospite Thank you for your valuable assessment. We will solve the problem as soon as possible based on the deficiencies. Strive for the best experience for every guest

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and efficient staff
Very nice and helpful staff. Comfortable place, spacious room and bathroom. Clean. There is no breakfast service, receptionist buys some food for your request. I can highley recommend this place.
Stayed 1 night in Dec 2017
Ciao cari ospiti! Grazie per aver scelto di rimanere nel nostro hotel e fare un commento sul nostro hotel, se non ti prendi cura di te durante l'attesa per la comprensione, faremo più addestramento per migliorare le capacità del personale, la tua soddisfazione è la nostra più grande responsabilità e onore, ciclamino Il Mini Hotel si impegna a fornire un servizio eccellente ai tuoi ospiti, il tuo arrivo è sicuramente la motivazione e la direzione del nostro miglioramento continuo, in attesa della tua prossima visita!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 1 night in Apr 2022
Response from Luigi Lee on May 2, 2022
Dear alex, thank you very much for staying at the Ciclamino mini hotel. We are very happy to receive your satisfaction and enthusiasm to provide you with warm and thoughtful service and comfort. The quiet and restful environment is our responsibility, we will continue to work hard to serve every guest. Thank you again for your interest in our hotel and look forward to your visit again. wish you a happy life.

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Stayed 1 night in Jul 2021
Response from luigi on Jul 20, 2021
Gentile aura, ciao. La ringrazio molto per aver soggiornato nel nostro mini hotel ciclamino e averti dato una recensione dettagliata. Sei sicuramente la forza trainante del nostro lavoro, ci impegniamo a offrirti un soggiorno attento e a creare un'atmosfera familiare. Continueremo a guardare di nuovo alla vostra visita con un servizio di qualità. Ti auguro una vita felice.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
lekker bed, rustige wijk, alhoewel b&b was er geen ontbijt beschikbaar, het was mogelijk dat de eigenaar dit voor ons ging halen, maar een paar straten verder zat een prima koffietentje waar we gingen ontbijten. De douchecabine zag er mooi uit, er kwam echter een klein waterstraaltje uit, en het water liep naar enige tijd pas weg maar dit is Sicilië en geen Nederland. De eigenaar Mr Li was erg aardig, het verdere schoonmaakpersoneel was niet erg vriendelijk. Toen we aankwamen moesten we zoeken naar de ingang, een behulpzame dame wees ons de weg. Qua afstand naar centrum en bezienswaardigheden prima gelegen. Wij hadden een auto gehuurd dus trokken er lekker op uit, dit is wel noodzakelijk anders kom je mijn inziens niet ver. We hebben een fijne vakantie gehad.
Stayed 7 nights in Aug 2019
Response from LI RECEPTION on Sep 20, 2019
Dear guests, thank you very much for staying at the Ciclamino mini hotel. We are very happy to receive your satisfaction and enthusiasm to provide you with warm and thoughtful service and comfort. The quiet and restful environment is our responsibility, we will continue to work hard to serve every guest. Thank you again for your interest in our hotel and look forward to your visit again. wish you a happy life.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
buona esperienza
esperienza positiva, accoglienza e disponibilità; qualche piccola mancanza nei servizi di pulizia camere sarebbe preferibile che il prezzo pagato in anticipo fosse omnicomprensivo e non ci sia da pagare parte in loco un poco lontanto dal centro (Ortigia)
Stayed 9 nights in Jul 2019
Response from MARCO on Jul 17, 2019
Grazie mille per aver dedicato del tempo a condividere con noi il tuo soggiorno al Ciclamino Mini Hotel. Apprezziamo molto la tua opinione. Grazie mille per i tuoi commenti riflessivi. Aiutaci a fare un buon lavoro, a migliorare, Continueremo a lavorare sodo e speriamo di ricevere il vostro riconoscimento soddisfacente la prossima volta. La vostra soddisfazione è la forza trainante del nostro servizio continuo di alta qualità per i nostri ospiti. Grazie ancora per il tuo soggiorno. Allo stesso tempo, non vediamo l'ora di soggiornare presso il nostro mini hotel ciclamino. Buona fortuna!

2/10 Terrible

melina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
arrabbiati
Siamo per niente contenti siamo molto arrabbiati camera sporca, piccola bagnio sporco e poi chiedono troppo suplemente anche le lenzuole si pagano aparte tutto questo non lo dicono al momento di prenotazione ma quando sei li. abbiamo pagato tutto con carta di credito quando oh fatto la prenotazione arrivati li era tutto diverso il fatto chiedevano il doppio di quelo che avevo cia pagato. Mai piu li chiclamino fa scivo
Stayed 7 nights in May 2019
Response from marco on Jun 1, 2019
Cari ospiti, grazie per aver scelto il nostro mini hotel ciclamino. Il nostro hotel e situato nel centro della citta. Si trova a 5 minuti a piedi dalla stazione ferroviaria.【TEATRO GRECO】【ORECCHIO DI DIONISIO】【ARA DI LEONE II】【ANFITEATRO ROMANO】 e raggiungibile in 7 minuti a piedi. Se hai bisogno di aiuto, puoi conttatare a noi. Ti auguro una vita felice.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from MARCO on May 7, 2019
Thank you very much, Take time out of your busy schedule to give us an evaluation. I am sorry that I have not been able to bring you a good experience. If you can point out our shortcomings. I believe we will improve ourselves better. I hope that next time I can bring a different feeling,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was totally OK! I deeply recommend this cheap B&B.
Stayed 3 nights in Feb 2019
Response from LEE on Mar 1, 2019
Dear guests, thank you very much for staying at the Ciclamino mini hotel. We are very happy to receive your satisfaction and enthusiasm to provide you with warm and thoughtful service and comfort. The quiet and restful environment is our responsibility, we will continue to work hard to serve every guest. Thank you again for your interest in our hotel and look forward to your visit again. wish you a happy life.

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень понравилось!
Очень чисто, все новое, полотенца сложили в форе лебедей. Удобный душ, и хорошая кровать. Вкусный завтрак! Отличный wifi!
Stayed 1 night in Jan 2019
Response from LUIGI RECEPTION on Jan 20, 2019
Dear guests, thank you very much for staying at the Ciclamino mini hotel. We are very happy to receive your satisfaction and enthusiasm to provide you with warm and thoughtful service and comfort. The quiet and restful environment is our responsibility, we will continue to work hard to serve every guest. Thank you again for your interest in our hotel and look forward to your visit again. wish you a happy life.

10/10 Excellent

stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di relax, totalmente positivo
Questo B&B è davvero carino, camere pulite e molto essenziali, insomma senza grandi fronzoli. Il proprietario Luigi è un ragazzo davvero cortese e disponile. È talmente gentile che mi ha chiesto un mio parere in merito alla struttura, proprio perché vuole migliorarsi giorno per giorno e questa cosa è lodevole. Mi ha anche specificato che bastava comunicare per la pulizia per la stanza e mi avrebbe fatto la pulizia quotidiana, che cmq in un B&B è una cosa extra, in quanto la normativa prevede che il cambio lenzuola e la pulizia deve essere fatto ogni 2 o 3 notti, quindi questa accortezza è davvero lodevole. Insomma, se si ha voglia di soggiornare senza avere grosse pretese, questo beb è ottimo, in una zona tranquilla e centrale ( si raggiunge Ortigia in 15 min a piedi), ribadisco il concetto che la camera era ben pulita e sistemata.
Stayed 2 nights in Aug 2018
Response from Luigi on Sep 6, 2018
thank you for every thing and hope to see you next time!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from reception on Jun 6, 2018
Thank you very much for your stay

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
B&B modesto , qualita'/prezzo sopravalutato,
Response from reception on May 19, 2018
Dear guest, Thank you very much for choosing to stay in our mini hotel /b&b and make an evaluation of our hotel. If you didn't take care of you during the waiting time, please forgive me. We will also do more training to improve staff skills. Your satisfaction is our greatest responsibility and privilege. Mini Hotel is committed to providing excellent service to its guests; your arrival and certainly is our driving force and direction of continuous improvement, and look forward to your next visit! ------------------------------ 尊敬的宾客您好!非常感谢您选择入住我们酒店并对我们酒店做出评价,如果在等待期间 没照顾好您请您见谅,我们也会多做培训提高员工技能,您的满意是我们最大的责任与荣 幸,仙客来迷你酒店致力于为客人提供卓越的服务;您的到来及肯定是我们不断进步的动力与方 向,期待您的下次光临!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
ホテルの受付の方はイタリア語と中国語しか話せませんでした。チェックアウトの際の係の人も同様で、漢字で宿泊税の領収書を要求しても発行してくれませんでした。
Stayed 1 night in Oct 2017
Hello, Thank you for staying at our mini hotel. I am very sorry to bring you a bad experience, We will register and the future will be even better

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Портье на рисепшн решал своевременно все вопросы.
Stayed 5 nights in Sep 2017
Hello, Thank you for staying at our mini hotel. Your evaluation is that we can better serve everyone's motivation

8/10 Good

Kai Kjær

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kinesisk imødekommenhed og design
Vi blev mødt af en meget venlig receptionist, og vi følte os meget velkomne. Sengen var fantastisk, men værelset meget lille. Stedet minder lidt om et hotel, med værelser på en lang gang, og vi savnede et køkken beregnet til gæsterne (vi fik lov at låne stedets køkken, men det føltes lidt for privat...). Badeværeslet er lille, men fungerer fint, og klimaanlægget fungerede også fint. Hvis man er til alle mulige bling bling lyde når man låser op, ændrer på klimaanlægget osv, så er stedet også velegnet til det :-). Stedet ligger midt imellem de arkæologiske udgravninger med det græske teater og stenbruddet, katakomber og lignende, og Ortigia øen (det er her det sker) - ca.25 minutters gang til hvert sted, så det er fint Morgenmaden indtages på en nærliggende café, hvilket fungerede fint, men vi savner lidt buffeten som på de andre steder vi har besøgt...
Stayed 4 nights in Aug 2017

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom para pernoite! desconsidere breakfest e parkin
Foi o cafe da manha mais fraco e pobre que tive em minha viagem pela Italia... era apenas um capuccino e um croissant e nada mais... servido fora do hotel... o estacionamento gratis é na rua... Como ponto fortemente positivo, tem o atendimento feito pelo Lin... sempre muito atencioso, cordial e se esforçando para atender bem.
Stayed 2 nights in Aug 2017
Thank you for your comments. We will continue to work hard to do better!

8/10 Good

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
zaskoczenie
utrudniony kontakt w recepcji (słaba znajomość angielskiego; w recepcji Chińczyk); śniadanie w pobliskim barze typowo włoskie (kawa i bułka słodka lub słona do wyboru; okazało się, że należy się po 1 kawie i 1 bułce na osobę; nie wiedziałyśmy o tym i zamówiłyśmy po 2 kawy i 2 bułki, po rozmowie pracownika baru z osobą z hotelu nie obciążono nas finansowo, co więcej następnego ranka mogłyśmy wypić po 2 kawy i zjeść po 2 bułki/rożki); super łazienka; brak informacji turystycznych, mapek, folderów; w recepcji woda i kawa (espresso) bez ograniczeń
Stayed 2 nights in Jun 2017

8/10 Good

Marie

Liked: Cleanliness, staff & service
Bien situé. Très bon accueil. Pas de petit déjeuner sur place. À prendre dans un bar très proche, simple café et 1 viennoiserie.
Stayed 2 nights in May 2017

8/10 Good

antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien placé
bien situé pour visite centre histirique