Sunset Valley Vacation Packages

Garage elevators not working

The staff were amazing. The valet even helped us get and set up the uber app that we had never used. Check in was prompt and easy. The room was very clean and the bed was great. The bathroom area lighting was not as bright as I would prefer, likely due to the black decor. I was disappointed that the only in room coffee option was Nespresso, not a fan so I had to leave the room to get coffee from the coffee shop. The lack of a microwave was also disappointing.

I chose this property because it was spotlighted on Expedia. Felt affordable but also luxurious judging from the photos. When I arrived, it looked like a ghost town and the woman who checked me in was rude. I requested an early check in because I had an event to get to. My room wasn’t ready (which is understandable) but she seemed to care less about the predicament I was in. An hour later, she issued room keys to at least 5 other guests who also arrived early. I had to go back up and ask for a room again. Barely made it to the event that brought me into town. The property itself felt

The property and apartment were beautiful, clean, safe. We had everything we needed and everyone was very responsive to any questions. I would highly recommend to anyone who needs a place to stay in this area!

Lots of issues, TVs didn't work, hot water was scarce, kitchen wasn't very well stocked, dryer didn't work. Overall not a great stay.