Title: Golden Lion Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Golden Lion Hotel Hotel with free parking, 10-minute walk to Smith Art Gallery and Museum ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/4eefd9e2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/0cbb4e6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/1927b1c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/7421d9be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/5f9ad695.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Golden Lion Hotel in central Stirling offers British dishes at The Cronies Restaurant and drinks at the bar. Nearby is the Smith Art Gallery and Museum. The hotel features a library, free WiFi, and dry cleaning. Staff consistently receive praise from guests. 7.4 Good ## Popular amenities - 24/7 front desk - Bar - Room service - Breakfast available - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=860023&PinnedHotelID=860023&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![In-room safe, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/6fe5e14d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Individually furnished Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Satellite channels Iron/ironing board - 54 sq ft - Sleeps 2 - 1 Double Bed OR 1 Twin Bed ![Family Room](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/661e9286.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Individually furnished Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Satellite channels Iron/ironing board - 65 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed ![Single Room](https://images.trvl-media.com/lodging/1000000/870000/860100/860023/7d23a51c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 2 reviews ### Highlights Individually furnished Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Coffee/tea maker Satellite channels Iron/ironing board - 43 sq ft - Sleeps 1 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FStirling-Hotels-Golden-Lion-Hotel.h860023.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FStirling-Hotels-Golden-Lion-Hotel.h860023.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C56.11798%2C-3.93720&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5unigARsp4ETAQzxVQvdi-dUsjU=) 8-10 King St, Stirling, Scotland, FK8 1DQ #### What's nearby - Old Town Jail - 6 min walk - 0.6 km - Stirling Castle - 14 min walk - 1.2 km - University of Stirling - 5 min drive - 3.2 km - National Wallace Monument - 5 min drive - 3.2 km - Blair Drummond Safari Park - 9 min drive - 10.9 km #### Getting around - Stirling Station - 4 min walk - Edinburgh Airport (EDI) - 44 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪German Doner Kebab - ‬2 min walk - ‪The Crossed Peels (Wetherspoon) - ‬2 min walk - ‪No 2 Baker Street - ‬2 min walk - ‪City Walls - ‬3 min walk ## About this property ### Golden Lion Hotel Hotel near Stirling Castle Located close to Smith Art Gallery and Museum and University of Stirling, Golden Lion Hotel provides a hair salon, a library, and dry cleaning/laundry services. The on-site British cuisine restaurant, The Cronies Restaurant, offers breakfast, lunch, dinner, light fare, and kids' meals. Free WiFi in public areas is available to all guests, along with a bar and a business center. Other perks include: - Free self parking - Buffet breakfast (surcharge), concierge services, and tour/ticket assistance - Newspapers in the lobby, an elevator, and smoke-free premises Room features All 66 individually furnished rooms have thoughtful touches such as 24-hour room service, as well as amenities like free internet access and safes. Other amenities include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with satellite channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/560000/558500/558482/32ffab17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Stirling Highland Hotel Stirling - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 1,072 reviews CA $97 CA $117 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=558482&PinnedHotelID=558482&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/14000000/13530000/13525600/13525591/41b1f7eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Square Stirling - Free WiFi - Restaurant - Business services - Housekeeping 9.6 Exceptional 213 reviews CA $249 CA $299 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13525591&PinnedHotelID=13525591&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/4000000/3980000/3978100/3978031/767e177a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colessio Stirling - Pet-friendly - Free WiFi - Breakfast available - Parking available 8.0 Very good 949 reviews CA $152 CA $182 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3978031&PinnedHotelID=3978031&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Ensuite, City View](https://images.trvl-media.com/lodging/23000000/22220000/22210900/22210870/6d1e21ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Castle Walk B&B Stirling - Free WiFi - Breakfast available - Parking available - Laundry 8.8 Excellent 124 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=22210870&PinnedHotelID=22210870&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/34000000/33770000/33761900/33761820/fc64ec43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Highland Gate, Stirling by Marston's Inns Stirling - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 913 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=33761820&PinnedHotelID=33761820&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 1 King Bed](https://images.trvl-media.com/lodging/21000000/20520000/20519700/20519638/c2ffdc86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Friars Wynd Hotel Stirling - Free WiFi - Parking available - Housekeeping 8.2 Very good 233 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=20519638&PinnedHotelID=20519638&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4890000/4884200/4884147/0a8ac64d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stirling Court Hotel Stirling - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 1,009 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4884147&PinnedHotelID=4884147&HadPinnedHotel=true®ionId=-1&adults=2) ![Large Family Room](https://images.trvl-media.com/lodging/4000000/3850000/3843100/3843077/063528e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### King Robert Hotel Stirling - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 409 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=3843077&PinnedHotelID=3843077&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/900000/895300/895282/967c1bee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lost Guest House Stirling Stirling - Parking included - Free WiFi - Breakfast available - Housekeeping 7.8 Good 323 reviews CA $94 CA $113 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=895282&PinnedHotelID=895282&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/84100/84003/26bb27a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Stirling by IHG Stirling - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,021 reviews CA $83 CA $100 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=84003&PinnedHotelID=84003&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.95 to 10.95 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - The Cronies Restaurant ### Things to do - Library - TV in common areas ### Family friendly - Babysitting - In-room crib - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Banquet hall - Built in 1786 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Desk - Individual furnishings - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:30 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 7.95 to 10.95 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### National rating This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland. ### Property is also known as Golden Lion Hotel Golden Lion Hotel Stirling Golden Lion Stirling Golden Lion Hotel Stirling, Scotland Stirling Golden Lion Hotel Golden Lion Golden Lion Hotel Hotel Golden Lion Hotel Stirling Golden Lion Hotel Hotel Stirling ## Frequently asked questions ### Is Golden Lion Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Golden Lion Hotel? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Golden Lion Hotel? > Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. ### What time is check-out at Golden Lion Hotel? > Check-out is at 11 AM. ### Where is Golden Lion Hotel located? > Located in the heart of Stirling, this hotel is within a 15-minute walk of Smith Art Gallery and Museum and Stirling Castle. University of Stirling and Macrobert are also within 3 mi (5 km). Stirling Station and Stirling (XWB-Stirling Train Station) are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Golden Lion Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 71 8 - Good 139 6 - Okay 71 4 - Poor 30 2 - Terrible 17 ### 10/10 Excellent #### Marisa Aug 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Easy access to Stirling Castle, Church of the Holy Rude, Old Stirling Jail and dining options. ##### Marisa Stayed 1 night in Aug 2022 ### 6/10 Okay #### D Sep 17, 2021 #### NO IN ROOM WIFI - PRETTY BAD IF WORKING Sorry but its 2021 not 2012. The world relies on the internet so to have it available in one corner where you have to stand on a chair and tilt your phone backwards and forwards for 10 minutes is ridiculous. Its a pretty hotel in a great building with a decent bar and restaurant but no in the room wifi on a working trip is a deal breaker for me. ##### D Stayed 1 night in Sep 2021 ### 6/10 Okay #### R Sep 10, 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Great staff, rooms need TLC Well located, food was good and staff/service were/was very friendly, but rooms have seen better days, beds were rock hard and my window catches were broken, so couldn't be shut - which was a problem as it was quite noisy outside. Had the worst night sleep I've had in a long time, so unlikely to stay again. ##### R Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller Sep 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only one small point, the plugs in the sink and bath didn’t work, had to pull them out to drain the water away and they were extremely dirty. ##### Verified traveller Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Kathryn Sep 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was in an excellent location. The room was very clean, the staff were friendly and the breakfast was good. Would definitely stay again! ##### Kathryn Stayed 1 night in Sep 2021 ### 8/10 Good #### Warren Aug 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice people excellent food, town centre location, tv poor reception. ##### Warren Stayed 3 nights in Aug 2021 ### 8/10 Good #### Eleanor Aug 15, 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Overnight stay It was comfortable for the one night. The restaurant was chaos in the morning. Impatient people pushing in at breakfast and not following social distancing guidance. Bedroom was tidy but no remote for the tv. Requested a remote for room easily. ##### Eleanor Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Elisabeth Aug 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pour un séjour authentique Magnifique hôtel de plus de 200 ans, bien entretenu, chambre vaste. Nous recommandons le restaurant et son excellent chef qui cuisine des saveurs gourmandes avec des produits simples. Personnel du bar restaurant très sympathique. ##### Elisabeth Stayed 1 night in Aug 2021 ### 6/10 Okay #### Verified traveller Aug 7, 2021 Liked: Cleanliness Central to Stirling but very limited on-site parking ##### Verified traveller Stayed 2 nights in Jul 2021 ### 8/10 Good #### Andrew Aug 5, 2021 Liked: Cleanliness #### Clean hotel, but a little tired Stayed in July 2021, the hotel was clean, as was our room, but it just feels a little tired and in need of updating. Our room was very warm,but luckily there was a fan provided. Overall an OK stop off on a long journey, and the main thing was it was clean throughout. The free car is dependent on arrival time, we were lucky to get one of the last spaces, but didn't like that fact the public can access it, when I went back down later to get something from the car there were people sat drinking out there which made me feel uncomfortable and a bit wary whether the car may get damaged. ##### Andrew Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Jul 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location for shops, restaurants and amenities is perfect. Very welcoming, felt really comfortable. ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Andy Jun 6, 2021 Liked: Cleanliness Disliked: Staff & service, room comfort #### Everything that could be wrong was wrong When we got to our booked “family room” that should’ve been a double with a single or a sofa bed we walked into a twin room with no sofa bad made up. I asked receptionist if we were in the right room to be told yes but as if booked after 2pm housekeeping have gone so I’d have to make up the sofa bed myself! She gave me the keys to the room Nextdoor to see if that was made up just to check but it wasn’t, I helped myself to 2 pillows and the towels to finish up making my room though. Dinner wasn’t much better, service to be seated was incredibly slow, the waitress brought my boy’s food with no cutlery and looked shocked when we asked for some, then did the same when my wife and my food came! The food (we both had lamb) was incredibly tasty so big plus on food quality (the only positive). On return to the room we got to bed but one bed had a totally slopping matress, it had gone on one side meaning we had one twin bed and a sofa bed which I ended up sharing with my 4 year old. After a dreadful nights sleep we thought we’d get showered and leave, well that would’ve been nice if the shower worked! Just a dribble. So on leaving we advised receptionist of all this and left to get some breakfast elsewhere. If you are looking to stay in the area I’d have a look at other options, I paid over £100 and could’ve stayed in a Holiday Inn cheaper but we like try the non chains. On this occasion I think we chose wrong. ![](https://a.travel-assets.com/ugc/hotel-reviews/FD70AC8E986F9AB8CB53904DE98C234AA310DC441623005149207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58531A12F1E9E545C5F3BC0B48673F8276435BE71623005149706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andy Stayed 1 night in Jun 2021 ### 8/10 Good #### Robert May 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Golden Lion is a nice hotel staff nice and food really good weve been few times .its nice and central ##### Robert Stayed 1 night in May 2021 ### 2/10 Terrible #### John Mar 24, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SHUT ARRIVED AT 1930-HOTEL BOARDED UP WITH MONIES TAKEN ##### John Stayed 1 night in Mar 2021 ### 8/10 Good #### Bianca Sep 13, 2020 Disliked: Staff & service, property conditions & facilities #### Disappointing and needs a new receptionist We checked in and the receptionist lacked any people skills. No eye contact, barely said two words to us. During our stay she was most unhelpful with cold word answers and no efforts to help or give information. She was very timid and seemed to be in the wrong role in such a customer facing job. Sharon I believe her name was. The original room we were given was ghastly. Small, very dated and barely enough room to have a suitcase and two people. The bed was two singles clipped together and was tiny. We complained and got upgraded to a bigger room which was much better. It was worn and very dated, chipped furniture and the ceiling could do with replastering as it was full of dents and bumps. I called the restaurant to see what time they served food, we were told 21:30. We arrived just before 21:00 to be turned away and told the girl who had informed us of this was in fact lying. They wouldn’t serve us anything, even a side dish or anything even though people had reserved tables still. The housekeeper didn’t come to the room one during our 5 night stay. I accept due to covid 19 there’s limits but for 5 nights it would have been nice to have our bin replaced and some more tea or coffee. I had to keep asking for bin bags and an extra toilet roll, which was annoying as the receptionist was so incapable of communicating. The housekeeper finally showed her face on check out, banging and thudding so loud on our door 15mins before check out. Really rude and aggressive. ##### Bianca Stayed 5 nights in Sep 2020 ### 6/10 Okay #### Annmarie Aug 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family break Nice size room plenty space even with a travel cot. Meals were lovely ##### Annmarie Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Edith, Hertfordshire Aug 29, 2020 Disliked: Cleanliness Low standard of cleanliness!! Found Aragogs ( Harry Potter spider) brother between the pillows!! Complained and had to insist bedding changed as the manager couldn’t careless , and just shrugged his shoulders. In the morning found a slug at the bottom of the bed. Breakfast was good but done buffet style like covid hadn’t happened- I was shocked!! Chances of staying here ever NIL Never ever given a review like this before.It looked so good on entry ##### Edith Stayed 1 night in Aug 2020 ### 6/10 Okay #### Kim Aug 17, 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Not ideal unfortunately Long waiting times for check in and food service, food over cooked, terrible uncomfortable bed, noisey neighbors. Old decor in need of upgrading as it looks filthy. Restaurant floors terribly stained. ##### Kim Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Charlene, Argyll Aug 16, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room wasn’t cleaned in our 3 day stay! Only given one set of towels and one toilet roll when asked for towels and toilet roll. When asked if we could borrow a phone charger receptionist said no as said we may not return it! So now I’m a thief?!?! ##### Charlene Stayed 1 night in Aug 2020 ### 4/10 Poor #### Daniel Aug 7, 2020 Disliked: Cleanliness, staff & service Poor service. ##### Daniel Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Conor, Manchester Mar 21, 2020 Liked: Cleanliness, staff & service, amenities Excellent food deal for hotel guests in the restaurant and the food was outstanding. Crowded breakfast and shower was faulty. ##### Conor Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Claire Mar 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy stay Second time we have stayed. And enjoyed it just as much. The staff and hotel are lovely. rooms comfortable and clean. Hotel is Close to great walks lots of good food great shops. Got it all on hotel door step. We will definitely be back. ##### Claire Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Feb 26, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! Lovely meal, easy parking, and wonderful staff! ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Erik Feb 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel in great location Very nice, and great location. Big room in good condition and bathroom recently renovated. Buffet breakfast available, and also several coffee houses just outside Nice bar ##### Erik Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 18, 2020 Liked: Cleanliness, staff & service Angenehmer Aufenthalt und sehr freundliches und hilfsbereites Personal ##### Verified traveller Stayed 3 nights in Feb 2020