2/10 – Terrible
Robert H., Salida, Colorado
21 juill. 2025
Points faibles : Propreté
Two weeks prior to our arrival date, Retreatia notified us that the unit we had chosen months earlier was under renovation and not available. (The listing photos showed a very lovely and fully renovated unit.) They gave us 3 alternative listings. All looked bad but we chose the best looking one. It was terrible in every way. Other than a new kitchen counter and cabinets, the unit came out of the 60’s. Carpets were terrible, TV’s were falling off the wall, showers were so old, the outer white glossy wrap was warn through and the inner construction material was exposed. Multiple cords hung for TV’s and fully occupied plugs. The WiFi didn’t work at all for the first day and was very spotty the entire time. One of only two elevators was broken and out of service, fans provided due to lack of AC were broken, closets were fully stuffed with old and unused bedding and the blanket on the bed was ancient and very badly pilled. The quilt we chose to replace it was stained with blood. The picture of the listing showed a lovely pool and spa. Neither was there. This was a disaster and a real bait-and-switch by the listing company. We will not use them ever again and we will never return to this building again.
Robert H.
Séjour de 3 nuits en juillet 2025