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Reviews of La Quinta Inn & Suites by Wyndham South Bend

2.5 out of 5
La Quinta Inn & Suites by Wyndham South Bend
23040 Lincolnway West, South Bend, IN

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 983 reviews" "
Rating 8 - Good. 294 out of 983 reviews" "
Rating 6 - Okay. 123 out of 983 reviews" "
Rating 4 - Poor. 121 out of 983 reviews" "
Rating 2 - Terrible. 116 out of 983 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
A good motel at a good price.
Stayed 1 night in May 2024

10/10 Excellent

Pratik

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay
Stayed 1 night in May 2024

6/10 Okay

Janice

Liked: Staff & service
Disliked: Cleanliness
There were stains on bedsheets, there was no hair dryer so I had to skip shower, lights in the bathroom is motion activated so the lights kept turning off and on. Staff is great just need to improve on bedding and amenities.
Stayed 1 night in May 2024

6/10 Okay

Judy

Travelled with family, Travelled with pets
First room given…dirty toilet fixture and large stains on bed cover. First replacement room “everything “ covered by painting type tarps. Second room we just gave up and stayed because we were tired of going from one room to the next, but the sheets (although. “maybe” clean) were stained badly. Yuck!! The dresser drawer kept opening on its own and the refrigerator, although functional had candy wrapper in it so obviously not cleaned from previous occupants. Breakfast had very poor example of scrambled eggs and they were cold which matched the sausage links which looked like they were just waved over a heat source and coffee that tasted like instant.
Stayed 1 night in May 2024

6/10 Okay

Antoin, Nassau

Disliked: Staff & service
It wasn’t spectacular but served its purpose. They currently do not clean rooms on a daily basis; for two days I requested service and only my towels were changed.
Stayed 3 nights in May 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service
Nice location right next to the airport
Stayed 2 nights in May 2024

2/10 Terrible

Bobbie

Disliked: Cleanliness
There were dirty towels and someone’s fake eyelashes on the tub. Hair in one of the beds. Slept with my clothes/shoes on as there was something sticky on the floor near be bed. Covered the pillow with one of my shirts. I was barely there 6hrs to catch a very early flight or I would have left.
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tiwon

Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Sierra, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, clean and relaxing! High recommended!!
Stayed 1 night in Apr 2024

10/10 Excellent

MYKOLA

Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and nasty. There was things all over the sheets, stains all over the chairs and the room. Also, the hotel employees did nothing about the guest who were loud disrespectful. Make a noise throughout the entire night.
Stayed 1 night in Mar 2024

8/10 Good

Pamela, Bourbon

Travelled with family
Liked: Staff & service
Disliked: Amenities
For price it isn’t a bad place
Stayed 1 night in Mar 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice staff
Stayed 1 night in Mar 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was very nice and helpful. Modern lobby decor. Breakfast was decent but eggs could use some work. Great for one night.
Stayed 1 night in Mar 2024

2/10 Terrible

alan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the couple in the room next to us were fighting for hours, we called the front desk who proceeded to call us back like um hello we called you about the people. the guy at front desk called and talked to them I guess cause it was quiet for about an hour till the started fighting again. We were told we would get half of money back seeing as we couldn't even sleep there per a different person at the desk. We have never recieved anything and the place really wasn't that nice either.
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Staff & service, amenities
Check in was easy, room smells musty; I'm not sure why, it looks beer clean.
Stayed 1 night in Feb 2024

8/10 Good

Christa

Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. Clean and safe. Staff was a little hard to deal with when it was time to pick me up from the airport. It worked out, just a little too much after flying all day. The hotel was clean and safe, the breakfast was the worst I have had. I eat MREs eggs for 30 years and the breakfast at the hotel was the worst. The breakfast had choices, but only the bagel saved me.
Stayed 1 night in Jan 2024

8/10 Good

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, quiet, clean, and close to the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carole

Liked: Staff & service, property conditions & facilities
The workers were very pleasant and helpful. Floors were not clean. Only two tissues in the box. Took me a bit to figure out the heat.
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to the airport, so super convenient. Despite being close to the airport I found it to be very quiet. The rooms were clean and comfortable and the staff was welcoming and helpful.
Stayed 4 nights in Dec 2023

8/10 Good

Casey

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Clean room comfortable bed!
Stayed 2 nights in Nov 2023

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Valerie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dated and standing water in the sink and shower. Very pour drainage. Night stand lamp was broken and the clock with usb chargers did not work.
Stayed 1 night in Nov 2023
Response from VJ on Nov 10, 2023
Sorry for your inconvenience.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from VJ on Nov 10, 2023
Thank you for your feedback.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super easy for the airport. Convenient shuttle.
Stayed 1 night in Oct 2023
Response from VJ on Oct 9, 2023
Thank you for your great feedback. Appreciated.

8/10 Good

Myra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
I was surprised how clean and close to the airport. The hotel was very nice and the hot breakfast was good. Only complaint I would have is that you could smell of smoke outside the room
Stayed 1 night in Oct 2023
Response from VJ on Oct 9, 2023
Thank you for your feedback.

4/10 Poor

Tony

Business traveller
Liked: Amenities
Disliked: Cleanliness
Old, used, smelly hotel
Stayed 1 night in Sep 2023
Response from VJ on Sep 27, 2023
We run this business for a long time, sorry for your inconvenience.

6/10 Okay

Patricia

Liked: Staff & service, amenities
Light and outlet by bed did not work. Phone did not charge. Coffee maker did not work at desk.
Stayed 1 night in Sep 2023
Response from VJ on Sep 27, 2023
For for your inconvenience, In future any issue please kindly take to the front desk.

8/10 Good

Jeff

Liked: Cleanliness
Convenient to the SB Airport
Stayed 1 night in Sep 2023
Response from VJ on Sep 21, 2023
Thank you for your feedback.

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Football Weekend!
We had an outstanding stay while attending the Notre Dame football game this weekend. The two rooms in which we stayed were clean and comfortable. The staff was very helpful, and the breakfast was great.
Stayed 2 nights in Sep 2023
Response from VJ on Sep 21, 2023
Thank you for your feedback. Appreciated.

10/10 Excellent

Lenard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from VJ on Sep 21, 2023
Thank you for your feedback. Appreciated.

6/10 Okay

Lane

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from VJ on Nov 10, 2023
Thank you for your feedback.

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023
Response from VJ on Sep 21, 2023
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback. Appreciated.

6/10 Okay

Jinsong

Travelled with family
Stayed 2 nights in Aug 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback. Appreciated.

10/10 Excellent

Micaela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Th
Stayed 1 night in Jul 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback. Appreciated.

6/10 Okay

Jo

Liked: Staff & service
It was ok, it had a bad smell when you walked in
Stayed 1 night in Jul 2023
Response from VJ on Sep 7, 2023
It's newly remodel hotel. Don't no where you get that smell. Sorry for your inconvenience.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback. Appreciated.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Coffee maker in room leaked and air conditioner was very noisy.
Stayed 1 night in Jul 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback. Appreciated.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms near good restaurants and the campus.
Stayed 1 night in Jul 2023
Response from VJ on Sep 7, 2023
Thank you for your feedback. Appreciated.

2/10 Terrible

Cindy

Stayed 1 night in Jul 2023
Response from VJ on Sep 7, 2023
According to your review some thing went wrong on your stay I guess. Don't no what? Any way sorry for inconvenience.

10/10 Excellent

Mary

Stayed 1 night in Jul 2023
Response from VJ on Jul 22, 2023
Thank you for your great feedback. Appreciated.

10/10 Excellent

Geneco

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from VJ on Jul 11, 2023
Thank you for the great feedback. Appreciated.