Title: Grupotel Mallorca Mar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Grupotel Mallorca Mar Bayside aparthotel with 2 restaurants and 3 outdoor pools ![Aerial view](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/993b1955.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/4e7683fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/92afe87e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/142b84c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/5ed476ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Grupotel Mallorca Mar offers a perfect beach getaway with 3 outdoor pools. Enjoy hot stone massages, facials, and aromatherapy at Vibuthi spa. Two restaurants serve international cuisine, and free WiFi keeps everyone connected in this upscale aparthotel. 8.4 Very good ## Popular amenities - Bar - All-inclusive - Hot tub - Kitchen - Spa - Pool ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/w5616h3741x0y0-cac5a718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 adults) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub - 538 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/f18c01a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (2 adults) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Sofa bed - twin Separate bedroom - 269 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/8edd644c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 adults + 1 child) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub - 538 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/w5616h3741x0y0-cac5a718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 adults + 2 children) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 2 Twin Sofa Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/f18c01a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (2 adults + 1 child) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Sofa bed - single Separate bedroom - 269 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/w5616h3741x0y0-cac5a718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Partial Sea View (2 adults) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub - 1 bedroom - Partial sea view - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/w5616h3741x0y0-cac5a718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Partial Sea View (2 adults + 1 child) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub - 1 bedroom - Partial sea view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/w5616h3741x0y0-cac5a718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Partial Sea View (2 adults + 2 children) ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub - 1 bedroom - Partial sea view - Sleeps 4 - 2 Twin Beds and 2 Twin Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSon-Servera-Hotels-Grupotel-Mallorca-Mar.h9378164.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSon-Servera-Hotels-Grupotel-Mallorca-Mar.h9378164.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.62178%2C3.39223&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z4WJgIIQJl_S6pNFQYGWE8VdQpo=) Passeig del Pintor Miquel Vives, s/n, Cala Bona, Son Servera, Mallorca, 7559 #### What's nearby - Bona Beach - 16 min walk - 1.4 km - Cala Millor Beach - 4 min drive - 2.9 km - Safari Zoo - 7 min drive - 6.7 km - Pula Golf - 8 min drive - 6.0 km - Torre de Canyamel - 13 min drive - 12.0 km #### Getting around - Manacor Station - 27 min drive - Palma de Mallorca Airport (PMI) - 63 min drive #### Restaurants - ‪Panetosto - ‬8 min walk - ‪Sa Punta - ‬4 min walk - ‪Café Sureda - ‬17 min walk - ‪Stanley’s - ‬4 min drive - ‪Esperanza Mar - Bar - ‬1 min walk ## About this property ### Grupotel Mallorca Mar Bayside aparthotel with 2 restaurants and 3 outdoor pools 2 restaurants, 2 indoor pools, and 3 outdoor pools are available at this aparthotel. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a full-service spa, free water park access, and 2 poolside bars are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Grupotel Mallorca Mar offers 270 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. This Son Servera aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. An outdoor tennis court and a complimentary water park with waterslides are featured at the aparthotel. 3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, a fitness center, and a children's pool. Guests under 16 years old are not allowed in the hot tub. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. ### All-inclusive details All-inclusive room rates at Grupotel Mallorca Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1900000/1896700/1896606/91920214.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Pinos Park Capdepera - Pool - All-inclusive - Kids pool - Parking included 8.8 Excellent 169 reviews CA $173 CA $201 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1896606&PinnedHotelID=1896606&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/42000000/41180000/41177300/41177264/eae2e63b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Mar Blau Aparthotel Sant Llorenc des Cardassar - 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Turkish bath - Waterslide ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free beach shuttle ### Family friendly - Babysitting (surcharge) - Children's pool - Free crib - Playground ### Restaurants on site - Restaurante Principal - Restaurante Tapas ### Kitchenette - Coffee/tea maker - Electric kettle - Microwave - Refrigerator ### Dining - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children - 2 poolside bars - 2 restaurants - 3 bars/lounges - Minibar ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Outdoor areas - Balcony - Garden - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Business center - Computer station - Conference center (1,615 square feet of space) - Desk - Meeting rooms ### Climate control - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - ATM - Concierge services - Free bottled water - Gift shop/newsstand - Grocery/convenience store - Housekeeping (daily) - Luggage storage - Multilingual staff - Newspapers in lobby (surcharge) - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Near the sea - On the bay - On the waterfront ### Things to do - Arcade/game room - Beach volleyball - Billiards/pool table - Children's pool - Fitness classes - Free water park - Gym - Outdoor tennis court - Scooter/moped rentals - Shopping - Waterslide - Yoga classes - Boat tours nearby - Hiking/biking trails nearby - Horseback riding nearby - Kayaking nearby - Sailing nearby - Scuba diving nearby - Snorkeling nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 2 floors - 270 units - 6 buildings - Banquet hall - Built in 1998 - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 16 years old are not allowed in the hot tub Guests under 16 years old are not allowed in the spa ### Property is also known as Grupotel Esperanza Mar Aparthotel Son Servera Grupotel Esperanza Mar Aparthotel Grupotel Esperanza Mar Son Servera Grupotel Mallorca Mar All Inclusive Aparthotel Son Servera Grupotel Mallorca Mar All Inclusive Aparthotel Grupotel Mallorca Mar All Inclusive Son Servera Grupotel Mallorca Mar All Inclusive Grupotel Mallorca Inclusive Grupotel Mallorca Son Servera Grupotel Mallorca Mar Aparthotel Grupotel Mallorca Mar Son Servera Grupotel Mallorca Mar All Inclusive Grupotel Mallorca Mar Aparthotel Son Servera ## Frequently asked questions ### Does Grupotel Mallorca Mar have a pool? > Yes, this property has 2 Indoor pools, 3 outdoor pools, and a children's pool. ### Is Grupotel Mallorca Mar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grupotel Mallorca Mar? > This property doesn't offer parking. ### What time is check-in at Grupotel Mallorca Mar? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Grupotel Mallorca Mar? > Check-out is at 11:00 AM. ### Are there all-inclusive benefits at Grupotel Mallorca Mar? > Some rate plans available at this property are all-inclusive. ### Where is Grupotel Mallorca Mar located? > This family-friendly Son Servera aparthotel is located on the waterfront, within 1 mi (2 km) of Platja de na Marins, Bona Beach, and Sa Marjal. Cala Millor Beach and Club De Golf de Son Servera are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grupotel Mallorca Mar Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 7.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 43 8 - Good 57 6 - Okay 8 4 - Poor 5 2 - Terrible 2 ### 8/10 Good #### ANTHEA Jul 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc ##### ANTHEA Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Kenneth Aug 13, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a excellent stay would recommend to anyone ##### Kenneth Stayed 11 nights in Aug 2024 ### 8/10 Good #### Verified traveller Apr 27, 2025 Liked: Cleanliness, room comfort, communication Really nice stay, very friendly staff, great food and a good location away from the hustle and bustle. The only thing I would say is we were put in a room with playground right outside the balcony and we didn’t have children with us, but it was ok. Note also, when asked if the hotel provided a transfer from the airport and back we were advised no and recommended to get a taxi at around €100 euros…but in actual fact, the A42 bus from the airport stops right outside the hotel entrance and costs only around €11…it’s so easy to do, especially if you had children with you ##### Verified traveller Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Gillian Oct 22, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication 3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona ##### Gillian Stayed 8 nights in Oct 2023 ### 10/10 Excellent #### suzanne May 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return ##### suzanne Stayed 6 nights in Apr 2024 ### 8/10 Good #### cassandra Jul 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Overall, the area in general is pretty good. You really have to go a few minutes away Drive to start getting into the more interesting parts of the area and there is not a beach at hotel so don’t be confused to think that you’re gonna swim from a white sand beach there. That’s 10 min+ min away. This area has the resort only plus a wonderful restaurant called SA PUNTA next to it. we asked to check in early and gave them several days notice this was a priority and asked if we could even pay extra for this. The messages back were that they would try but when we arrived, it wasn’t possible and they really just didn’t seem to care very much. They said well too bad check-in is at 2 o’clock and will call you if it’s early, but we never got a call. If you have younger kids, this is great if you have kids older than 10 or 11 years old, this might be tough for them because of all the tiny kids around and I mean they are everywhere. Finally, the room is very basic. There’s no drawers to unpack; kitchen supplies are space. I asked for a wine opener and universal charger - they told me I needed to go like 10 or 15 minutes away to get my own. I can say that they were friendly. However, Service is not up to a 3.5 american hotel standard They are catering to families who are staying there a week using their all you can eat restaurants. you are not a young family, who wants an all you can eat restaurant on site and nowhere else to go this will be perfect for you. ##### cassandra Stayed 2 nights in Jul 2025 ### 8/10 Good #### Doreen Jun 10, 2023 Liked: Amenities, communication The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working ##### Doreen Stayed 7 nights in Jun 2023 ### 8/10 Good #### kevin May 6, 2024 Liked: Cleanliness, room comfort Disliked: Communication #### Would stay again More of a complex than a hotel, had to drive around twice to find check in. Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored. Otherwise, very good stay and fantastic choice of food. ##### kevin Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### stuart Aug 26, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Title: Disappointing and Unacceptable Treatment We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory. Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay. However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive "Ah, okay." This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in. When I went to the reception to complain, the response was shockingly indifferent. I was told, "Oh, that shouldn’t have happened. Someone should have checked as you arrived." That was it—no apology, no foll ##### stuart Stayed 7 nights in Aug 2024 ### 8/10 Good #### Bettina Jul 30, 2025 Liked: Communication Der Urlaub war okay ##### Bettina Stayed 6 nights in Jul 2025 ### 4/10 Poor #### Carsten Jul 20, 2025 Nur geeignet für Familien mit kleinen Kindern. Auswahl der alkoholischen Getränke bei Allinclusive auf 2 Stück begrenzt. Möchte man was anderes trinken muss man zahlen. Pool überlaufen mit Kindern. Definitiv keine 4 Sterne. ##### Carsten Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Adoracion Apr 21, 2025 Liked: Room comfort, communication ##### Adoracion Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Cyril Nov 3, 2024 Liked: Cleanliness, room comfort, communication ##### Cyril Stayed 5 nights in Oct 2024 ### 8/10 Good #### Susana Nov 2, 2024 Liked: Cleanliness, room comfort, communication #### Ideal para ir con niños La noche estuvo bien pero pedí cama matrimonial y nos dieron separadas, pregunté antes de reservar si el spa estaba muy caliente me dijeron que sí y cuando llegué para mí estaba frío, mallorquines que íbamos a por el spa. Nos pusieron en una habitación con vistas a la piscina infantil mucho ruido de niño. Limpieza, decoración y comida bien. ##### Susana Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Juana María Sep 21, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Juana María Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Luis Sep 10, 2024 Disliked: Cleanliness, property conditions & facilities, communication ##### Luis Stayed 8 nights in Aug 2024 ### 8/10 Good #### James Aug 31, 2024 Liked: Cleanliness, communication ##### James Stayed 4 nights in Aug 2024 ### 6/10 Okay #### Javier Aug 12, 2024 Disliked: Communication Hotel solo para turistas extranjeros. Masificado ##### Javier Stayed 1 night in Aug 2024 ### 6/10 Okay #### Matthew Aug 12, 2024 ##### Matthew Stayed 8 nights in Aug 2024 ### 8/10 Good #### Bernard Jul 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Bel hôtel, personnel d'accueil agréable, belles piscines, belles chambres Repas bons, pas toujours beaucoup de choix et pas assez varié mais qualité, Literie très dure mais nettoyage chaque jour est un plus ##### Bernard Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Miguel A. Jul 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication El buffet, el bar, la piscina y el servicio impecable. ##### Miguel A. Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Suhel Jun 29, 2024 Liked: Cleanliness, room comfort, communication Mycket trevlig och behjälplig personal. Poolerna uppdelade på olika delar av det stora hotellområdet vilket gör att de med minst barn är på en plats och de med äldre barn på annan plats. Maten är lite som All-inclusive mat är men ett brett utbud som passar alla. ##### Suhel Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### María Isabel Jun 3, 2024 Liked: Cleanliness, room comfort, communication #### Relax total El hotel es fantástico, todo el personal amable y simpático. Es un sitio estupendo para desconectar , todo muy cuidado y limpio. La comida excelente con una gran variedad. ##### María Isabel Stayed 2 nights in May 2024 ### 2/10 Terrible #### Audrey May 7, 2024 Disliked: Communication #### Extrêmement décevant Qualité des chambres bien, nourriture excessivement grasse et peu qualitative. Cadre ordinaire accueil et communication à revoir. Refus de la part de la réception de signer un document pour une prise en charge de mon séjour par mon travail. Dommage ils ont perdu un client et pour ceux qui ont la possibilité d’avoir une aide par leur travail sachez que cet hôtel refuse catégoriquement d’attester que vous avez séjourné dans l’hôtel. ##### Audrey Stayed 4 nights in May 2024 ### 8/10 Good #### Lucie May 5, 2024 Liked: Cleanliness, room comfort, communication ##### Lucie Stayed 8 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Iberostar Selection Jardín del Sol Suites - Adults Only](https://www.expedia.ca/Calvia-Hotels-Iberostar-Jardin-Del-Sol-Suites-Adults-Only.h1204769.Hotel-Information) > > [Grupotel Molins](https://www.expedia.ca/Pollensa-Hotels-Grupotel-Molins.h1200861.Hotel-Information) > > [Hotel Villa Chiquita - Adults only (+12)](https://www.expedia.ca/Ses-Salines-Hotels-Hotel-Villa-Chiquita.h8721768.Hotel-Information) > > [Jumeirah Mallorca](https://www.expedia.ca/Soller-Hotels-Jumeirah-Port-Soller-Hotel-Spa.h4796342.Hotel-Information) > > [Clarion Pointe](https://www.expedia.ca/Medicine-Hat-Hotels-Clarion-Pointe.h12153.Hotel-Information) > > [Hotel JS Cape Colom - Adults Only](https://www.expedia.ca/Felanitx-Hotels-Hotel-JS-Cape-Colom-Adults-Only.h2156337.Hotel-Information) > > [Holiday Inn Express Waikiki by IHG](https://www.expedia.ca/Honolulu-Hotels-Holiday-Inn-Express-Waikiki.h7795.Hotel-Information) > > [Iberostar Waves Club Cala Barca](https://www.expedia.ca/Santanyi-Hotels-Iberostar-Waves-Club-Cala-Barca.h1896602.Hotel-Information) > > [Club Mac Alcudia](https://www.expedia.ca/Alcudia-Hotels-Club-Mac-All-Inclusive-Family-Resort.h1238720.Hotel-Information) > > [TRS Ibiza Hotel - Adults Only +16](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-TRS-Ibiza-Hotel-Adults-Only-16.h910195.Hotel-Information) > > [Hotel Condesa](https://www.expedia.ca/Alcudia-Hotels-Hotel-Condesa.h1151308.Hotel-Information) > > [Hotels in Rome](https://www.expedia.ca/Rome-Hotels.d179899.Travel-Guide-Hotels) > > [Cap Rocat](https://www.expedia.ca/Llucmajor-Hotels-Cap-Rocat.h3738213.Hotel-Information) > > [Bordoy Alcudia Port Suites - Adult Only](https://www.expedia.ca/Alcudia-Hotels-Caprice-Alcudia-Port.h2784975.Hotel-Information) > > [Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only](https://www.expedia.ca/Santanyi-Hotels-Inturotel-Cala-Esmeralda-Beach-Hotel-Spa-Adults-Only.h8729162.Hotel-Information) > > [Grand Decameron Los Cabos, A Trademark All Inclusive Resort](https://www.expedia.ca/Los-Cabos-Hotels-Royal-Decameron-Los-Cabos-All-Inclusive-Resort.h2385347.Hotel-Information) > > [Melia Cala d'Or Boutique Hotel](https://www.expedia.ca/Santanyi-Hotels-Melia-Cala-DOr-Boutique-Hotel.h691354.Hotel-Information) > > [Senses Riviera Maya Oceanfront Boutique hotel - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Senses-Riviera-Maya-By-Artisan-Gourmet-All-Inclusive-Adults-Only.h16324140.Hotel-Information) > > [Hotels in Manhattan](https://www.expedia.ca/Manhattan-New-York-Hotels.0-n129440-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to San Salvador (SAL)](https://www.expedia.ca/lp/flights/yyz/sal/toronto-to-san-salvador) > > [Flights from Vancouver (YVR) to Cranbrook (YXC)](https://www.expedia.ca/lp/flights/yvr/yxc/vancouver-to-cranbrook) > > [Flights from Toronto (YYZ) to Wuhan (WUH)](https://www.expedia.ca/lp/flights/yyz/wuh/toronto-to-wuhan) > > [Flights from Vancouver (YVR) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yvr/phx/vancouver-to-phoenix) > > [Flights from Toronto (YYZ) to Guangzhou (CAN)](https://www.expedia.ca/lp/flights/yyz/can/toronto-to-guangzhou) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Winnipeg (YWG) to Cancun (CUN)](https://www.expedia.ca/lp/flights/ywg/cun/winnipeg-to-cancun) ### Cruise > [Cruises to Europe](https://www.expedia.ca/Cruises-to-Europe.d6022967.Travel-Guide-Cruise) ### Packages > [CN Tower](https://www.expedia.ca/CN-Tower-Downtown-Toronto.d503147.Vacation-Attraction)