The Crystal VAYA Unique

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Obergurgl-Hochgurgl Ski Area

Consider a stay at The Crystal VAYA Unique and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a massage at The Crystal VAYA Unique Wellness, the onsite spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities like snowshoeing, ice skating, and snowboarding. In addition to babysitting and a steam room, guests can connect to free in-room WiFi.

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Maisonette Suite

A modern living room with a sofa, a round table, and a TV mounted on the wall.

Maisonette Suite

  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior-Zimmer

A bedroom with a bed, a desk, and a chair. There is a window with a view of a snowy landscape.

Superior-Zimmer

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite | 1 Schlafzimmer

A modern bedroom with a quilted headboard, a wooden bedside table, a bedside lamp, and a view of the outdoors through a window.

Suite | 1 Schlafzimmer

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room

A modern bedroom with a large bed, two bedside tables with lamps, and a dark headboard.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite | 1 Schlafzimmer

A modern living room with a sofa, a coffee table, a chair, and a large window with curtains.

Deluxe Suite | 1 Schlafzimmer

  • Mountain view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a sofa, a small table, and a lamp.

Grand Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe-Zimmer

A modern bedroom with a large bed, wooden wardrobe, and built-in shelves.

Deluxe-Zimmer

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Panorama Suite

Room

Panorama Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Junior Penthouse Suite

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a mirror.

Junior Penthouse Suite

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Spa Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a vase of flowers, and curtains.

Junior Spa Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite | 1 Schlafzimmer

A modern living room with a sofa, chairs, a dining table, and a vase with flowers.

Penthouse Suite | 1 Schlafzimmer

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite | 2 Schlafzimmer

A modern hotel room with a large bed, a wooden headboard, and sheer curtains.

Penthouse Suite | 2 Schlafzimmer

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
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About the area

Located in Obergurgl, The Crystal VAYA Unique is in a rural area and in the mountains. Obergurgl-Hochgurgl Ski Area and Hochsoelden Ski Area are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including skiing. Visit our Obergurgl travel guide
Map
Gurglerstrasse 90, Obergurgl, Tirol, 6456

What's nearby

  • A snow-covered mountain range with a valley and a clear sky.
    Obergurgl-Hochgurgl Ski Area
    1 min walk - 0.0 km
  • Festkogl Ski Lift
    2 min walk - 0.2 km
  • Roßbergbahn
    11 min walk - 1.0 km
  • Gaisbergbahn
    11 min walk - 1.0 km
  • Rosskar Ski Lift
    11 min walk - 1.0 km

Getting around

  • Kranebitten Airport (INN)
    99 min drive

Restaurants

  • Top Mountain Crosspoint
    4 min drive
  • Heide Alm
    25 min drive
  • Zirben Alm
    4 min drive
  • Hohe Mut Alm
    24 min drive
  • home of quattro
    28 min drive

About this property

The Crystal VAYA Unique

  • Luxury hotel near Obergurgl-Hochgurgl Ski Area
  • Consider a stay at The Crystal VAYA Unique and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a massage at The Crystal VAYA Unique Wellness, the onsite spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities like snowshoeing, ice skating, and snowboarding. In addition to babysitting and a steam room, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A front-desk safe, an elevator, and tour/ticket assistance
    • Multilingual staff, smoke-free premises, and a banquet hall
  • Room features
  • All 99 rooms feature comforts such as laptop-compatible safes and bathrobes, in addition to thoughtful touches like free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 32-inch HDTVs with digital channels
    • Wardrobes/closets, coffee/tea makers, and heating

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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 150 reviews
The price is CA $233
CA $272 total
includes taxes & fees
Oct 29 - Oct 30
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Frequently asked questions

Does The Crystal VAYA Unique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Crystal VAYA Unique?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at The Crystal VAYA Unique on Nov 17, 2026 start from CA $449, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Crystal VAYA Unique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 16 per night.

What time is check-in at The Crystal VAYA Unique?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at The Crystal VAYA Unique?

Check-out is at 10:00 AM. Late check-out is available for EUR 50 (subject to availability).

Where is The Crystal VAYA Unique located?

Located in the mountains, this Soelden hotel offers ski-in/ski-out access and is within a 15-minute walk of Obergurgl-Hochgurgl Ski Area, Festkoglbahn, and Roßbergbahn. Gaisbergbahn and Rosskar Ski Lift are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Crystal VAYA Unique Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room, lovely staff, ski-in/ski-out.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness
Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
We have just finished a 5-day stay in a suite at Vaya The Crystal. We visited the hotel two years ago and were so impressed that we decided to return, this time with our child. Unfortunately, our recent experience did not live up to the high standards we remembered. ​The issues began upon arrival. We were directed to use the hotel’s underground parking garage, which was so steep that our car’s undercarriage scraped against the concrete. While the hotel helped us find an alternative spot afterward, we were left with a scratch under the car, which was a very poor start to our holiday. ​When we arrived at our suite, we were met with a foul smell coming from the bathroom drains. It took a full 24 hours before the smell dissipated enough for us to feel comfortable in the room. Furthermore, basic amenities were missing: there were no slippers provided, and the complimentary bottle of water, which we had enjoyed during our previous visit, was no longer available. ​On a positive note, the breakfast was excellent, and the spa facilities met our expectations, as did the room itself once the initial issues were resolved. ​However, considering Vaya The Crystal is a 4.5-star hotel, one expects the basics to be handled with care—from functional room amenities to safe parking facilities. We had high hopes for another fantastic stay, but this time, the overall quality simply did not reflect the hotel's status or price point.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms great service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to spend the money, this place is fantastic.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit hervorragenden Zimmern. Sehr aufmerksame Mitarbeiter. Personal war zu jeder Zeit hilfsbereit und versuchte jeden Wunsch zu erfüllen. Das war schon unser 3. Urlaub im Crystal und wir werden auf jeden Fall wiederkommen.
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otrolig pool, jätte fint rum! Helnöjda.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Dejligt hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lækkert hotel - vi har besøgt stedet 2 år i træk fordi stedet har alt.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren mit dem Hotel sehr zufrieden
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Ok.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 3 nights in Jan 2026