[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Hotel Balaton Travelers unwind on a private beach or in two indoor pools at this lakeside retreat, where a full-service spa offers rejuvenating treatments ![2 indoor pools, open 9:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/9897ebb7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/ee500f0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/19aa15d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/1923f7d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/9093ee94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Residence Hotel Balaton, on Lake Balaton's shores, offers a peaceful getaway with comfy sun loungers on its private beach. Guests enjoy international dishes at Étterem, relax with aromatherapy and massages at the spa, and stay connected with free WiFi. 8.6 Excellent ## Popular amenities - 24/7 front desk - Bar - Room service - Spa - Laundry - Pool ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2908637&PinnedHotelID=2908637&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/9093ee94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/9093ee94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Hair dryer - 301 sq ft - Sleeps 3 - 2 Twin Beds OR 1 King Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/f9797767.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - 258 sq ft - City view - Sleeps 4 - 1 Queen Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2910000/2908700/2908637/70e14558.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - 258 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSiofok-Hotels-Residence-Hotel-Balaton.h2908637.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSiofok-Hotels-Residence-Hotel-Balaton.h2908637.Hotel-Information) ## About the area Located in Siófok, Residence Hotel Balaton is near a private beach. Siófok Ferris Wheel and Siofok Water Tower are local landmarks, and some of the area's activities can be experienced at Siófok Ferry Terminal and Tihany Marina. Traveling with kids? Consider Balatonfoldvar Ship History Visitor Center and Lookout, or check out an event or a game at Balaton Park Circuit. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Siófok travel guide](https://www.expedia.ca/Siofok.dx5911) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.90406%2C18.03547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cwKkKAVfv5_1fqnVdqjYtfwI-8o=) Erkel Ferenc Street 49, Siófok, 8600 ### What's nearby - Siófok Ferry Terminal - 11 min walk - 1.0 km - Grand Beach - 14 min walk - 1.3 km - Sio Plaza - 16 min walk - 1.4 km - Siofok Water Tower - 18 min walk - 1.5 km - Siófok Ferris Wheel - 7 min drive - 2.2 km ### Getting around - Siófok Station - 20 min walk - Balaton (SOB-FlyBalaton) - 60 min drive ### Restaurants - ‪McDonald's - ‬16 min walk - ‪Boomeráng söröző/étterem - ‬11 min walk - ‪Mustafa Restaurant - ‬17 min walk - ‪Kornélia Pizzéria - ‬13 min walk - ‪Sió halsütő - ‬9 min walk ## About this property ### Residence Hotel Balaton Family-friendly hotel near Lake Balaton Consider a stay at Residence Hotel Balaton and take advantage of a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a nearby private beach and sun loungers. Indulge in a massage, aromatherapy, and a facial at the onsite spa. The on-site international cuisine restaurant, Étterem, offers breakfast, lunch, dinner, light fare, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. You'll also enjoy the following perks during your stay: - 2 indoor pools and a children's pool, along with sun loungers - Free self parking - Bike rentals, an area shuttle, and luggage storage - Outdoor furniture, an elevator, and a banquet hall - Guest reviews speak well of the overall condition Room features All 57 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 82-cm flat-screen TVs with satellite channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Sauna](https://images.trvl-media.com/lodging/45000000/44550000/44543400/44543302/fb744560.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balaton Colors Beach Hotel Siófok - Pool - Breakfast included - Spa - Free airport shuttle 8.2 Very good 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=44543302&PinnedHotelID=44543302&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93450000/93441400/93441380/55ed08e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REED Boutique HOTEL & BISTRO Siófok - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 24 reviews CA $186 CA $200 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=93441380&PinnedHotelID=93441380&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools](https://images.trvl-media.com/lodging/11000000/10030000/10020200/10020111/591a2a77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azúr Prémium Siófok - 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Air conditioning - Outdoor space 8.6 Excellent 22 reviews CA $90 CA $105 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=65307855&PinnedHotelID=65307855&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) up to 200 m - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Onsite parking available only on request - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A beach bar - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Bár - Étterem - Wellness bár ### Things to do - 2 indoor pools - Arcade/game room - Bicycle rentals - Children's pool - Full-service spa - Sauna - Steam room ### Family friendly - 2 indoor pools - Arcade/game room - Baby toys - Children's games - Children's pool - Children's toys - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 2,077 square feet of conference space - 6 meeting rooms - Coworking space ### Outdoors - Beach loungers - Garden - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in stairways - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 3 floors - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 82-cm flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for HUF 100.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: HUF 550.00 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: HUF 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts major credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Property Registration Number SZ25112413 ### We should mention Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property Children under 10 years old are not allowed in the spa without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 stars. ### Property is also known as Residence Conference N Wellnes Residence Conference N Wellnes Hotel Residence Conference N Wellnes Hotel Siofok Residence Conference N Wellnes Siofok Residence Balaton Conference Wellness Hotel Siofok Residence Balaton Conference Wellness Hotel Residence Balaton Conference Wellness Siofok Residence Balaton Conference Wellness Residence Hotel Balaton Hotel Residence Hotel Balaton Siófok Residence Hotel Balaton Hotel Siófok Residence Balaton Conference Wellness Hotel ## Frequently asked questions ### Does Residence Hotel Balaton have a pool? > Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 9:00 AM–8:00 PM. ### Is Residence Hotel Balaton pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Residence Hotel Balaton? > Self parking is free at this property. ### What time is check-in at Residence Hotel Balaton? > Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Residence Hotel Balaton? > Check-out is at 10 AM. Late check-out is available for a fee (subject to availability). ### Where is Residence Hotel Balaton located? > This family-friendly Siófok hotel is within 1 mi (2 km) of Museum of Minerals and Lake Balaton. Grand Beach and Siófok Ferry Terminal are also within 1 mi (2 km). Siófok Station is 20 minutes by foot and Balatonszéplak felső is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Residence Hotel Balaton Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 43 8 - Good 21 6 - Okay 8 4 - Poor 3 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 6/10 Okay #### Paul Jun 2, 2024 Old building with need of TLC ##### Paul Stayed 1 night in May 2024 ### 8/10 Good #### John Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort The hotel is fine. Nothing fancy but adequate. The staff were all very helpful. Massages were great. My only criticism would be that it is a noisy hotel. The halls do little to dampen the noise from passers by and running children. Still for the price it was suitable. ##### John Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Zsolt May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Zsolt Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Agnes Nov 14, 2024 ##### Agnes Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Sven Jul 27, 2024 Liked: Staff & service Eee ##### Sven Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Gary Jun 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gary Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Jens May 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wir waren jetzt das zweite mal da. Es war wieder sehr schön. Alle Mitarbeiter sind sehr freundlich, die Zimmer ordentlich und sauber. Das Essen immer wieder sehr lecker! Wir freuen uns auf nächstes Jahr. ##### Jens Stayed 3 nights in May 2024 ### 10/10 Excellent #### Markus Dec 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gutes Hotel in der Nähe des Strandes mit schönem Wellnessbereich und sehr aufmerksamem Personal. ##### Markus Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Zsuzsa Sep 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Zsuzsa Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Mandy Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Es war ein wirklich schöner Aufenthalt. Das Personal war wirklich zuvorkommend und freundlich. Die fleißigen Bienen haben jeden Tag unser Zimmer gesäubert. Auch die Handtücher worden auf Wunsch gewechselt. Das Frühstück und Abend buffet war sehr umfangreich und mega lecker. Sehr abwechslungsreich . Würde gerne wieder da Urlaub machen. ##### Mandy Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### Beàta Feb 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Beàta Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Ádám Feb 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ádám Stayed 3 nights in Jan 2023 ### 2/10 Terrible #### Jan Sep 20, 2022 ##### Jan Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Zsolt Jul 18, 2022 ##### Zsolt Stayed 3 nights in Jul 2022 ### 8/10 Good #### Uwe Jun 25, 2022 Liked: Cleanliness, staff & service #### Angenehmer Aufenthalt Wir fanden auf der zum Hotel gehörenden Parkfläche keine freie Stelle mehr, man sagte uns wir sollten uns an der Straße einen suchen oder gegen Aufpreis auf dem zum Hotel gehörenden Parkplatz parken. Da in unserer Buchung ein Parkplatz inklusive war bekamen wir dann nach einiger Diskussion einen kostenfreien Stellplatz. Die Zimmer sind sauber und ansprechend, die Bäder in die Jahre gekommen. Der Wellnessbereich ist sehr schön, Kosmetik und Pediküre kann man auch empfehlen. Das Essen ist sehr schmackhaft und ansprechend angerichtet, leider abends einige Speisen am Buffet nicht mehr wirklich heiß. Das Personal im Service super nett. Was ich nicht gut finde ist, dass in einem 4 Sterne Hotel die ausgelegten Unterlagen in den Zimmern, Bewertungsbögen, Öffnungszeiten und Angebote im Wellness- Kosmetik-und Manikürbereich nur in Ungarisch geschrieben sind, es befinden sich ja nicht nur einheimische Gäste im Hotel. Der Außenbereich bzw. besonders die Grünanlagen sollten besser gepflegt und sauber gehalten werden. Am sehr kleinen hoteleigenen Strandabschnitt fehlt etwas Liebe zum Detail, die Liegen werden zwar abgefegt, sind aber schmutzig und ein großer Pluspunkt wären Auflagen!! Alles in allem hat es uns gut gefallen!! ##### Uwe Stayed 6 nights in Jun 2022 ### 10/10 Excellent #### Marcio Oct 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marcio Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Tomasz Sep 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Na pewno wrócę :) ##### Tomasz Stayed 1 night in Sep 2021 ### 8/10 Good #### Imre Sep 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Imre Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Dorottya Sep 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nagyon tiszta és ízlésesen berendezett szobát kaptunk. ##### Dorottya Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Szabolcs Aug 23, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Szabolcs Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Árpád Jun 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Árpád Stayed 1 night in Jun 2021 ### 6/10 Okay #### Ovidiu Jun 5, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Wi-fi not function in the evening. Reserv ddiner by phone not done even if was confirmed. ##### Ovidiu Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller May 31, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kedves személyzet, kiváló ételek, szép, tiszta környezet. A parkolás még szezonon kívül is nagyon nehézkes a környéken. ##### Verified traveller Stayed 3 nights in May 2021 ### 8/10 Good #### Alin Oct 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alin Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Thomas Jul 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schönes Hotel mit gutem Restaurant Das Residence Hotel liegt zwei Blocks vom Balaton entfernt in einem relativ ruhigen Bereich. Zum hoteleigenen Strand sind es zwei Minuten, wobei der Vorteil des eigenen Strandes darin liegt, dass dort Liegen stehen und es weniger voll ist als im öffentlichen Bereich und es eine kleine Bar mit Getränken und Snacks gibt. Parkplätze am Hotel sind vorhanden, jedoch nicht genug. Selbst jetzt während der Corona-Warmlauf-Phase mit halber Belegung des Hotels waren die Parkplätze um das Hotel herum voll belegt. Das Essen mit Halbpension war deutlich besser als erwartet, gute Auswahl an warmen und kalten Gerichten, morgens wie abends. Da wegen Corona kein normales Buffet möglich ist, wird das Essen nach eigenem Wunsch durch die Angestellten auf dem Teller zusammengestellt und zugereicht. Getränke sind abends im Preis nicht enthalten, morgens die übliche Auswahl an Kaffee, Tee, Saft. Die versprochene tägliche Zimmerreinigung fand nicht statt. Wenn man den Service per Schild an der Tür anforderte, wurden Mülleimer geleert, Handtücher bei Bedarf ausgetauscht und teilweise die Betten gemacht. Diese Serviceeinschränkung soll wohl mit der intensiveren Reinigung beim Belegungswechsel zusammenhängen, entspricht aber nicht dem beworbenen Service. Wir waren 4 Nächte im Hotel und hatten die Zimmerreinigung jeweils einmal angefordert (kein Schild an der Tür und es passiert gar nichts). Insgesamt ein schönes Hotel mit leichten, Corona-bedingten Einschränkungen. ##### Thomas Stayed 4 nights in Jun 2020