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« Nous sommes un peu déçus… l’hôtel est en fait attenant au manoir et non dans le manoir. Nos chambres n’étaient pas très propres (draps salis, rideaux déchirés, trace de nourriture présente sur la moquette) mais spacieux (les enfants avaient leur propre chambre attenante). La piscine est un peu vieillotte. Le personnel est discret, poli mais un peu trop détaché des besoins des clients. »

« Personnel très sympathique. Dans les chambres on entend les pas des chambres de l'étage supérieur. »

« L'accueil et le service pourrait être améliorés. Il y a très peu d'options pour déjeuner et dîner aux alentours, et sans pouvoir se déplacer en voiture, les repas sont très répétitifs mais aussi chers. Dommage qu'il n'y ait pas de service de restauration sur place ou, au moins, un petit réfrigérateur dans la chambre. C'est un hôtel de bon standing, propre mais à ce tarif, un petit réfrigérateur devrait être installé de base dans les chambres. De plus, le téléviseur était un modèle ancien et de...

« The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

« One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale. »

« We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

« I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking. »

« Hotel superbe Personnel professionnel Chambres interconnectées mal insonorisées … »

« Very enjoyable hotel »

« I've stayed here several times and the staff are always helpful and friendly. The rooms clean and the internet works. Parking is in the supermarket car park and there isn't a breakfast option in the hotel but there are plenty of shops and cafes nearby. »

« My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up. »

« Très bel endroit et propre. Nous recommandons cet établissement. »

« Le personnel est très à l'écoute. »

« Personnel très sympathique et serviable. Décor enchanteur »

« This was the very best hotel and staff. The room was lovely. Staff were friendly, and they couldn't do enough for you. They would do anything in their power to make your stay a pleasurable experience. I would strongly recommend the stay, with the Marina literally two minutes away, and the town center a 10 minute walk away. My only problem was the food. It's not the best, and don't have the breakfast you'll be wasting your money, it has very poor quality ingredients. You'd be better off eating...