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Best Western Pontypool Metro Hotel

Property class: 3

Choose dates to view prices

Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Best Western Pontypool Metro Hotel. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a chair.

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed, Non Smoking

A hotel room with a wooden desk, a chair, a lamp, a phone, a laptop, a mug, and a mirror.

Family Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

A hotel room desk with a laptop, a phone, and a magazine.

Standard Room, 2 Twin Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A bathroom with a white sink, mirror, and a handrail.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 2 Single Beds, Non-Smoking, Disabled Adapted Room

Desk, laptop workspace, iron/ironing board (on request), WiFi (free)

2 Single Beds, Non-Smoking, Disabled Adapted Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Located in Pontypool, Best Western Pontypool Metro Hotel is in the city center. Bowlplex Cwmbran and Aber Rocks Climbing Centre are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Llantarnam Grange Arts Centre and Caerleon Arts Centre. Looking to enjoy an event or a game while in town? See what's happening at Rodney Parade or Newport Stadium. Visit our Pontypool travel guide
Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • A wrought iron gate with intricate designs, a bench, and a paved walkway in a park.
    Pontypool Park
    12 min walk - 1.1 km
  • A waterfall cascading into a calm pool surrounded by lush greenery and rocky cliffs.
    Brecon Beacons National Park
    16 min drive - 22.3 km
  • A waterfront cityscape at dusk with a prominent Ferris wheel, a clock tower, and a calm harbor reflecting the sunset.
    Cardiff Bay
    40 min drive - 38.8 km
  • A modern stadium with a unique architectural design, a river in the foreground, and a bridge connecting to another area.
    Principality Stadium
    42 min drive - 39.4 km
  • Shell Grotto
    7 min drive - 1.8 km

Getting around

  • Pontypool & New Inn Station
    12 min walk
  • Cardiff International Airport (CWL)
    55 min drive

Restaurants

  • McDonald's
    1 min walk
  • The Queen Inn
    7 min drive
  • The John Fielding
    6 min drive
  • Costa Coffee
    6 min drive
  • Costa Coffee
    6 min drive

About this property

Best Western Pontypool Metro Hotel

  • Hotel located in Pontymoile
  • A coffee shop/cafe, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Pontypool Metro Hotel. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Self-serve breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
    • A vending machine, a TV in the lobby, and a porter/bellhop
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 53 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Eco-friendly toiletries and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend self-serve breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11 for adults and GBP 5.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 0.01 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately GBP 11.00 for adults and GBP 5.50 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property class

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is Best Western Pontypool Metro Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Pontypool Metro Hotel?

As of Aug 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Pontypool Metro Hotel on Aug 30, 2026 start from CA $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Pontypool Metro Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Pontypool Metro Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Best Western Pontypool Metro Hotel located?

Located in Pontymoile, this hotel is within 1 mi (2 km) of Pontypool Park and Shell Grotto. Grosmont Castle and G-Force Karting are also within 3 mi (5 km). Pontypool & New Inn Station is 12 minutes by foot.

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