Title: Best Western Pontypool Metro Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Pontypool Metro Hotel Hotel in Pontypool with a 24-hour front desk and a coffee shop ## Photo gallery for Best Western Pontypool Metro Hotel ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/87cef1f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/ecb4f75a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/4086082e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast (GBP 8.50 per person)](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/ee51eb5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Single Beds, Accessible, Non Smoking](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/853c9dd8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Best Western Pontypool Metro Hotel. In addition to a bar, guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Bar - 24/7 front desk - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 3 - Dec. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 4 - Dec. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6407832&PinnedHotelID=6407832&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/d7fcadac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 9.0 Wonderful 54 reviews ### Highlights Heating Flat-screen TV Hair dryer Eco-friendly toiletries Private bathroom Coffee/tea maker Eco-friendly cleaning supplies Electric kettle - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 1 Double Bed, Non Smoking ![Family Room, 1 Double Bed, Non Smoking | Room amenity](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/32762fab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Double Bed, Non Smoking 8.0 Very good 7 reviews ### Highlights Heating Flat-screen TV Sofa bed - double Shower/tub combination Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - Sleeps 3 - 1 Double Bed ### View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking ![Room amenity](https://images.trvl-media.com/lodging/7000000/6410000/6407900/6407832/f8ab089e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Accessible, Non Smoking 8.6 Excellent 4 reviews ### Highlights Heating Flat-screen TV Hair dryer Eco-friendly toiletries Private bathroom Coffee/tea maker Eco-friendly cleaning supplies Electric kettle - Sleeps 2 - 2 Twin Beds ### Standard Twin Room - Sleeps 2 ### Standard Double Room - Sleeps 2 ### Standard Family Room - Sleeps 3 ## You may also like Ad ![Breakfast and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1010000/1000800/1000753/af3cdffb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holland House Hotel Cardiff By Sunday Adamsdown - Spa - Pet-friendly - Free WiFi - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Best-Western-Pontypool-Metro-Hotel.h6407832.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Best-Western-Pontypool-Metro-Hotel.h6407832.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.69241%2C-3.02106&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0_DEBEj12_8-HZaWdQBmMyzc460=) Lower Mill Field, Pontypool, Wales, NP4 0XB #### What's nearby - Pontypool Park \- 11 min walk \- 1.0 km - Shell Grotto \- 6 min drive \- 2.1 km - Cardiff Castle \- 27 min drive \- 37.0 km - Principality Stadium \- 28 min drive \- 37.7 km - Cardiff Bay \- 29 min drive \- 38.0 km #### Getting around - Pontypool & New Inn Station - 12 min walk - Cardiff International Airport (CWL) - 55 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Shaheen Tandoori - ‬3 min drive - ‪Harvester - ‬5 min walk - ‪The Unicom - ‬2 min drive - ‪KFC - ‬1 min walk ## About this property ### Best Western Pontypool Metro Hotel Hotel located in Pontymoile A coffee shop/cafe, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Pontypool Metro Hotel. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Free self parking - Continental breakfast (surcharge), RV/bus/truck parking, and an electric car charging station - Newspapers in the lobby, a TV in the lobby, and concierge services - Guest reviews give top marks for the helpful staff Room features All 53 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries and hair dryers - Flat-screen TVs with cable channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/10800/10704/c3019fc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkway Hotel & Spa Llantarnam - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,002 reviews CA $119 CA $143 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=10704&PinnedHotelID=10704&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3930000/3928600/3928584/f991125b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tŷ Magor Newport - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,013 reviews CA $91 CA $110 total includes taxes & fees Dec 14 - 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Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 8.50 per person - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Starbucks ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Computer station ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Stair-free path to entrance - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible restaurant ### More - 100% renewable energy - 2 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Eco-friendly cleaning products used - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 AM Early check-in subject to availability Early check-in fee: GBP 10.00 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 10.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately GBP 8.50 per person - Early check-in fee: GBP 10.00 (subject to availability) - Late check-out fee: GBP 10.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention This property does not have elevators ### National rating This property has received its official star rating from Visit Wales. ### Property is also known as Best Western Metro Hotel Best Western Pontypool Metro Best Western Metro Best Western Pontypool Metro Hotel Wales Best Western Pontypool Metro Best Western Pontypool Metro Hotel Hotel Best Western Pontypool Metro Hotel Pontypool Best Western Pontypool Metro Hotel Hotel Pontypool ## Frequently asked questions ### Is Best Western Pontypool Metro Hotel pet-friendly? ### How much does it cost to stay at Best Western Pontypool Metro Hotel? ### How much is parking? ### What time is check-in at Best Western Pontypool Metro Hotel? ### What time is check-out at Best Western Pontypool Metro Hotel? ### Where is Best Western Pontypool Metro Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Pontypool Metro Hotel Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 525 8 - Good 354 6 - Okay 70 4 - Poor 26 2 - Terrible 29 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 8/10 Good #### Gordon Nov 4, 2025 Liked: Cleanliness, property conditions & facilities This is a nice, small modern hotel with easy access to major roads and plenty of parking. ##### Gordon Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alan Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good clean room quiet .friendly staff ##### Alan Stayed 3 nights in Oct 2025 ### 8/10 Good #### Andrew Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good standard hotel reasonable price ##### Andrew Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Nick Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel - friendly staff and well priced ##### Nick Stayed 1 night in Aug 2025 ### 8/10 Good #### Sue Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff friendly and helpful ##### Sue Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Hannah Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly attentive staff at check in and breakfast service. The room was spotless, large shower cubicle, excellent hot water and good water pressure, with Dove products provided. Well lit car park, conveniently located near major roads. Healthy options for a working breakfast. ##### Hannah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Cavan Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location ##### Cavan Stayed 1 night in Sep 2025 ### 6/10 Okay #### Peter Sep 23, 2025 Liked: Staff & service Easy access from main road ##### Peter Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gilly Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location for our needs. ##### Gilly Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Iona Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great wee hotel Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs. ##### Iona Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### mark andrew Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel.stayed a number of times ##### mark andrew Stayed 1 night in Jun 2025 ### 8/10 Good #### Kathy Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice stay. ##### Kathy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Peter Sep 30, 2025 Liked: Cleanliness, amenities Handy for road network. ##### Peter Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Brian Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel with bar and in nice area to visit places ##### Brian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sue Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very helpful and the room was very clean. The shower was great one more grab bar would be really helpful ##### Sue Stayed 2 nights in Sep 2025 ### 8/10 Good #### Andrew May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel convenient ##### Andrew Stayed 3 nights in May 2025 ### 10/10 Excellent #### CHRIStopher Jun 22, 2025 Liked: Staff & service Superb reception staff. ##### CHRIStopher Stayed 1 night in Jun 2025 ### 8/10 Good #### Barrie Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Great value for your money . Clean lovely property. It was great for us as we were travelling through the area ... gas and food super close ##### Barrie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jenny May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel, clean and the receptionist when checking in was very helpful and friendly. ##### Jenny Stayed 1 night in May 2025 ### 10/10 Excellent #### Mike Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for money. Excellent staff ##### Mike Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ethan Feb 19, 2025 Really lovely Hotel stay! ##### Ethan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Michael Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Provided fan. ##### Michael Stayed 1 night in Aug 2025 ### 8/10 Good #### John Jul 19, 2025 Liked: Amenities Wasn’t expecting much from a Best Western property, but this is the best one I’ve stayed at. ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Peter Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good quality clean best Western Fabulous best Western Hotel did exactly what it said on the tin, very clean good breakfast friendly staff, great location. ##### Peter Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Glen Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay as usual Great stay , lovely place ##### Glen Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel St. Marie](https://www.expedia.ca/New-Orleans-Hotels-Hotel-St-Marie.h25823.Hotel-Information) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Atrium](https://www.expedia.ca/Seoul-Hotels-Hotel-Atrium.h15536302.Hotel-Information) > > [Westlake Inn](https://www.expedia.ca/Calgary-Hotels-Westlake-Inn.h73099150.Hotel-Information) > > [Sandman Signature Dartmouth Hotel & Suites](https://www.expedia.ca/Dartmouth-Hotels-Sandman-Signature-Dartmouth-Hotel.h92611337.Hotel-Information) > > [Liana Beach Hotel & Spa](https://www.expedia.ca/Naxos-Hotels-Liana-Beach-Hotel-Spa.h9241819.Hotel-Information) > > [Hôtel Restaurant Georgette](https://www.expedia.ca/Paris-Hotels-Hotel-Georgette.h2539588.Hotel-Information) > > [InterContinental Cartagena De Indias by IHG](https://www.expedia.ca/Cartagena-Hotels-Intercontinental-Cartagena-De-Indias.h7985087.Hotel-Information) > > [Park Inn by Radisson Cardiff City Centre](https://www.expedia.ca/Cardiff-Hotels-Park-Inn-By-Radisson-Cardiff-City-Centre.h526111.Hotel-Information) > > [Radisson Blu Hotel Cardiff](https://www.expedia.ca/Cardiff-Hotels-Radisson-Blu-Hotel-Cardiff.h2609745.Hotel-Information) > > [Sheraton Grand Chicago Riverwalk](https://www.expedia.ca/Chicago-Hotels-Sheraton-Grand-Chicago.h12167.Hotel-Information) ### Flights > [Flights from Athens (ATH) to Venice (VCE)](https://www.expedia.ca/lp/flights/ath/vce/athens-to-venice) > > [Flights from Toronto (YYZ) to Niigata (KIJ)](https://www.expedia.ca/lp/flights/yyz/kij/toronto-to-niigata) > > [Flights from Santiago de Compostela (SCQ) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/scq/lis/santiago-de-compostela-to-lisbon) > > [flights from regina intl airport](https://www.expedia.ca/lp/airports/yqr/flights-from-regina-intl-airport) > > [Air India](https://www.expedia.ca/Air-India-Flights.cAI.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yvr/pvr/vancouver-to-puerto-vallarta) ### Cruise ### Activities ### Packages > [Napa Valley Vacations](https://www.expedia.ca/Napa-Valley.d180046.Destination-Travel-Guides) > > [Jamaica Vacations](https://www.expedia.ca/Jamaica.d88.Destination-Travel-Guides) ### General > [Visit Peterborough](https://www.expedia.ca/Peterborough.dx6057903)