Deluxe Room with Private Bathroom | Water view
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Reviews of Ace Hotel Seattle

2.5 out of 5
Ace Hotel Seattle
2423 1st Ave, Seattle, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 148 out of 193 reviews" "
Rating 8 - Good. 26 out of 193 reviews" "
Rating 6 - Okay. 15 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 0 out of 193 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We saw a rat in the kitchenette area. Bathrooms were so small, there was no place to put your toiletry bag. Too pricey for what we received.
Stayed 1 night in May 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUCH amazing staff, great local coffee scene, 10/10 experience! Right by the space needle. The staff waited up for my flight even after being delayed and arriving at midnight. They truly go the extra mile. THANK YOU :)
Stayed 1 night in May 2024

10/10 Excellent

Ayesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice and courteous staff, enjoyed staying here
Stayed 2 nights in May 2024
Response from Tracy on May 8, 2024
Thank you for the feedback. We appreciate your business and wish you well in all your future travels.

10/10 Excellent

Mirna

Travelled with partner
Liked: Cleanliness, staff & service
Glad we stayed here. Staff is wonderful.
Stayed 2 nights in May 2024
Response from Tracy on May 8, 2024
Thank you for the kind review! We hope to see you again someday down the road.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel, especially the decor of the room, except the steep stairs down to the kitchen and out to the street, and that there was much noise from out on the street until late. Would stay there again, but would be more careful about which part of the building the room was in.
Stayed 1 night in Apr 2024
Response from AHS on May 2, 2024
Thank you for staying at the Original Ace! We appreciate your feedback! Your Friends @ Ace Hotel Seattle

10/10 Excellent

Robert, Toronto

Stayed 1 night in Apr 2024
Response from AHS on May 24, 2024
Thank you for the rating! Glad to hear you enjoyed your stay! We hope you come back and stay with us again. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Devyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Ace Hotel as it being the first one. The staff that work here are really friendly and truly just want you to have a good stay. Really cool vibes.
Stayed 1 night in Apr 2024
Response from AHS on Apr 15, 2024
Thank you for the kind rating! Happy you enjoyed your time with us. We hope to see you again down the road. Until then we hope you have many wonderful adventures. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and helpful. Close to many attractions.
Stayed 1 night in Apr 2024
Response from AHS on Apr 12, 2024
Thank you for the kind review We are happy you enjoyed your stay with us, and we hope to see you again someday. Until then, take care and be well. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so approachable and helpful, and made my stay really pleasant. Street parking was a bit of a challenge at times, but that's not their fault obviously. Really cool suite and vibe. Would definitely stay again next time I'm in Seattle. Thanks for the great stay!
Stayed 1 night in Mar 2024
Response from AHS on Apr 4, 2024
Thank you for the rating! Glad to hear you enjoyed your stay! We hope you come back and stay with us again. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best service at a Hotel we have ever had. Definitely will return for future stays. Location is great and easily walkable to most Major Seattle locations.
Stayed 1 night in Mar 2024
Response from AHS on Apr 3, 2024
Thank you for the kind review! We sincerely appreciate you staying with us and are happy to know you enjoyed your stay. We hope to see you again! Until then, travel well! Your Friends @ Ace Hotel Seattle

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from doug on Apr 1, 2024
We appreciate your feedback. thanks much!! Come back and stay with us again!!

10/10 Excellent

Cadie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Bed was very comfortable. Staff very nice. Good water pressure and lots of nice touches. It's an old building but the renovations are cute and perfectly comfortable. Liked the free breakfast and was able to park close by for a reasonable price.
Stayed 1 night in Mar 2024
Response from AHS on Mar 22, 2024
Thank you for the kind review We are happy you enjoyed your stay with us, and we hope to see you again someday. Until then, take care and be well. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Norma

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from AHS on Feb 29, 2024
Thank you stellar rating:) We are happy you enjoyed your stay at The Original Ace Hotel Seattle. We hope come back sometime. Your friends@ Ace Hotel Seattle

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
cool atmosphere and great staff. nice place
Stayed 2 nights in Feb 2024
Response from AHS on Feb 15, 2024
Thank you for the kind review We are happy you enjoyed your stay with us, and we hope to see you again someday. Until then, take care and be well. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Edlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the vibe of the hotel
Stayed 2 nights in Feb 2024
Response from AHS on Feb 12, 2024
Thank you for the rating! We are grateful for your business and hope to see you again should your travels bring you back to Seattle. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AHS on Feb 12, 2024
Thank you for the rating! We are grateful for your business and hope to see you again should your travels bring you back to Seattle. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, spacious and clean room, in a busy but still quiet area.
Stayed 1 night in Dec 2023
Response from AHS on Feb 1, 2024
Thank you for the kind review We are happy you enjoyed your stay with us, and we hope to see you again someday. Until then, take care and be well. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Jarrott

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always and forever the coolest place to stay in Seattle. Nice rooms with views of the sound, clean, comfortable rooms. Good coffee, and nice people. Thanks Ace Sea.
Stayed 2 nights in Jan 2024
Response from AHS on Jan 29, 2024
Thank you for the awesome review! We are so happy you enjoyed your in Seattle and with us. Your friends @ Ace Hotel Seattle

6/10 Okay

Yoshiko

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was extremely cold. There is only a old oil heater in the room and there is no way to control the temperature. My husband was wearing a winter coat inside the room.
Stayed 1 night in Jan 2024
Response from AHS on Jan 18, 2024
Thank you for staying at Ace Hotel Seattle. Our lovely 100+ year old building has radiator heaters in most rooms. We do our best to explain upon check in, and also on our 411 sheet we give to guests upon arrival how to operate the radiator. They can be tricky if you have not used one before. We hope you enjoyed Seattle. Your friends @ Ace Hotel Seattle

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love every Ace we’ve ever been to. This one felt the most simple, but one of our favorites.
Stayed 2 nights in Dec 2023
Response from AHS on Jan 18, 2024
Thank you for the kind review! We sincerely appreciate you staying with us and are happy to know you enjoyed your stay. We hope to see you again! Until then, travel well! Your Friends @ Ace Hotel Seattle

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from AHS on Nov 3, 2023
Thank you for the rating! We are grateful for your business and hope to see you again should your travels bring you back to Seattle. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Lauren Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay - location was very walkable - about 15 min walk to the link train station which was convenient and close to all the sites. My room and shared bathroom area were quite clean. There was a bit of a musty smell when you first walk in the room but it wasn't too bad... Loved the shared kitchen downstairs! Nice touch. Staff were also very friendly and helpful! Would stay again. Thank you Ace!
Stayed 2 nights in Oct 2023
Response from AHS on Oct 24, 2023
Thank you for the kind review We are happy you enjoyed your stay with us, and we hope to see you again someday. Until then, take care and be well. Your Friends @ Ace Hotel Seattle

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location 10/10. Kitsch factor for a boutique hotel 8/10. Execution for a hotel 5/10. Having stayed at other ACE hotels, this is better classified at an elevated hostel. Room and front door keys are actual keys, and front desk is not staffed in the evening. At 11:30pm, could not get into the front door bc the keys had been recut and mine did not work. Called the after hours line, got a recorded message. Called the second number listed, went to voicemail. Called again and spoke to very pleasant person who was going to come into town and help me, but lives 30-40 minutes away. Seattle, while better than it was 2 years ago, is still not safe downtown at night for a solo person. Considering this, I had to wait next to a hotel entrance, and convince another guest that I was staying there so I could get in when they did. Television received no signal so unusable. 1) hospitality business necessitates attention to detail, like checking that all keys work when locks are rekeyed, and the novelty factor of having actual brass key doesn’t do it for me, get a card system 2)a part time staffing of reception doesn’t work when you’re closest on site help is 30-40 minutes away 3)this is not a safe part of town at night, to put other guests in the position of having to let someone in the building is awful. There should be a remote ability to unlock the door. Ace hotel is a great brand, however this location misses the mark. This is a “mid”
Stayed 2 nights in Oct 2023
Response from AHS on Oct 24, 2023
Thank you for staying at the Original Ace! We appreciate your feedback! We apologize for the inconvenience with the front door key. Your Friends @ Ace Hotel Seattle

8/10 Good

Miriam

Stayed 3 nights in Oct 2023
Response from AHS on Nov 14, 2023
Thank you for the rating! Glad to hear you enjoyed your stay! Your Friends @ Ace Hotel Seattle

6/10 Okay

Gloria

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2023
Response from AHS on Oct 13, 2023
Thank you for the feedback. We appreciate your business and wish you well in all your future travels! Warm Regards - Your Friends @ Ace Hotel Seattle

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel employees are friendly and will accommodate your requests.
Stayed 1 night in Sep 2023
Response from AHS on Oct 2, 2023
Thank you for staying at the Original Ace! We appreciate your feedback! Your Friends @ Ace Hotel Seattle

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and polite upon both check-in/out. Property was clean. Stayed for one night before a cruise trip. Walkable (1/2 mike) to Pier 66 but must walk downhill crossing railroad tracks. What was unique and different about the property- the entrance to the front desk; must climb 23 steps from the front entrance. There are no elevators. No bathroom/commode in the room, just a sink. You must walk out of the room to get to five separate personal showered/ commode (shared among all guests staying at the property). Able to lock so no one else enters, inconvenient however, we were staying for one night and the hotel was reasonably priced and walkable to Pier 66.
Stayed 1 night in Sep 2023
Response from AHS on Sep 27, 2023
Thank you for the rating! We are grateful for your business and hope to see you again should your travels bring you back to Seattle. We do have 14 rooms with En Suite bathrooms along with our 14 Standard Rooms with Shared bathrooms. These are listed on all booking sites. Your Friends @ Ace Hotel Seattle

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September nights in Seattle
Super nice staff, great location.
Stayed 1 night in Sep 2023
Response from AHS on Sep 27, 2023
Thank you for the stellar rating. We appreciate you staying with us. Your Friends @ Ace Hotel Seattle

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Very cute boutique hotel. No elevator was challenging with heavy luggage on route to an Alaska cruise. Bed was terrible
Stayed 1 night in Aug 2023
Response from AHS on Sep 27, 2023
Thank you for the stellar rating. We appreciate you staying with us. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon was a great help in finding us a great place for lunch! Very polite staff, not an overly fancy hotel, but attention is paid to the right things. Will be back!
Stayed 1 night in Sep 2023
Response from AHS on Sep 19, 2023
Brandon Is awesome! Thank you for the stellar rating:)Your friends @ Ace Hotel Seattle

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from AHS on Sep 22, 2023
Thank you for the stellar rating!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from AHS on Sep 19, 2023
Hi Travis. We are happy to see you enjoyed your stay with us! Thank you for the rating :)Your friends @ Ace Hotel Seattle

10/10 Excellent

Simon

Stayed 1 night in Sep 2023
Response from AHS on Sep 19, 2023
Hi Simon. Thank you for the stellar rating :)Your friends @ Ace hotel Seattle

10/10 Excellent

Pamela

Travelled with family
Liked: Amenities
Very quaint and unique…. Enjoyed it, but it’s overpriced
Stayed 1 night in Aug 2023
Response from AHS on Sep 2, 2023
Thank you for the wonderful rating!Your friends @ Ace Hotel Seattle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from ASH on Sep 2, 2023
Thank you for the stellar rating!Your friends @ Ace Hotel Seattle

10/10 Excellent

TIFFANIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
My third time here and as enjoyable as the first two times. Great staff and service
Stayed 2 nights in Jul 2023
Response from AHS on Aug 11, 2023
Thank you for the great review Tiffanie! We appreciate you sleeping with us! Your friends @ Ace Hotel Seattle

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2023
Response from AHS on Aug 20, 2023
Thank you for the great rating! We are happy to see you enjoyed your stay at The Original Ace Hotel.Your Friends @ Ace Hotel Seattle

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from AHSea on Jul 27, 2023
Thank you for the rating! Your friends@Ace Hotel Seattle

10/10 Excellent

Anastassiya

Liked: Cleanliness, staff & service, property conditions & facilities
Tracy is awesome
Stayed 1 night in Jul 2023
Response from AHSea on Jul 27, 2023
Thank you for the rating! Your friends@Ace Hotel Seattle

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so welcoming and helpful. The continental breakfast was great every morning and the location was great to walk down to the water, space needle, and to scooters to explore the city even more. Highly recommend this hotel!!
Stayed 5 nights in Jul 2023
Response from AHSea on Jul 27, 2023
Thank you for the rating! We are glad to hear you enjoyed your stay! Warm Regards - Your Friends @ Ace Hotel Seattle

10/10 Excellent

INGRID

Stayed 1 night in Jul 2023
Response from AHSea on Jul 27, 2023
Thank you for the rating! Your friends@Ace Hotel Seattle

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from AHS on Aug 11, 2023
Thanks, Robert for taking the time for the wonderful rating! Your friends @ Ace Hotel Seattle

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location next to restaurants was great. Shared bathrooms was good since there were enough so I didn’t have to wait to use a bathroom. Staff was very friendly and accommodating. I really had great conversations with Kelly in the evening.
Stayed 1 night in Jul 2023
Response from AHSea on Jul 27, 2023
Kelly is great! Thank you for the rating! We are glad to hear you enjoyed your stay! Warm Regards - Your Friends @ Ace Hotel Seattle

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from AHsea on Jul 27, 2023
Thank you for the rating! Your friends@Ace Hotel Seattle

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 💎 gem in Seattle
Doug was waiting for us our delayed flight had us checking in at 3am!!! We were greeted like family 😊
Stayed 1 night in Jul 2023
Response from AHSea on Jul 27, 2023
Doug is an awesome night owl for us :) Thank you for the rating. We appreciate you sleeping with us. Hopefully more great adventures come your way.Your friends@ Ace Hotel Seattle

8/10 Good

Joannes

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jun 2023
Response from Ace Hotel on Jun 20, 2023
Thank you for the rating! Glad to hear you enjoyed your stay! Your Friends @ Ace Hotel Seattle

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ace Hotel on Jun 20, 2023
Thank you for the rating! Glad to hear you enjoyed your stay! Your Friends @ Ace Hotel Seattle

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ace Seattle on Jun 14, 2023
Thank you for staying with us. We are so happy you enjoyed your time here in Seattle. We hope to see you another time down the road. Until then, stay safe and be well. Your Friends @ Ace Hotel Seattle

10/10 Excellent

Phillip

Stayed 1 night in Jun 2023
Response from AHSea on Jul 27, 2023
Thank you for the rating! Your friends@Ace Hotel Seattle

10/10 Excellent

Natalie, NEWPORT BEACH

Stayed 1 night in Jun 2023
Response from AHSea on Jul 27, 2023
Thank you for the rating! Your friends@Ace Hotel Seattle