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Hotel Isabella

4.0 star property

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Close to Corso Italia and Sorrento Marina, Hotel Isabella provides a free breakfast buffet, a poolside bar, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Down duvet
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Down duvet
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Located in Sant'Agnello, Hotel Isabella is near the beach. Pompeii Archaeological Park and Amalfi Cathedral are notable landmarks, and the area's natural beauty can be seen at Gulf of Naples and Sorrento Beach. Lift to the Sea and Villa Fiorentino are also worth visiting. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with mountain biking. Visit our Sant'Agnello travel guide
Map
Via Cocumella 12, Sant'Agnello, NA, 80065

What's nearby

  • Corso Italia showing street scenes as well as a small group of people
    Corso Italia
    2 min walk - 0.2 km
  • Museo Correale di Terranova featuring heritage elements
    Museo Correale di Terranova
    13 min walk - 1.2 km
  • Piazza Lauro featuring a garden and flowers
    Piazza Lauro
    15 min walk - 1.3 km
  • Low angle view of a clock tower, Piazza Tasso, Sorrento, Naples Province, Campania, Italy
    Piazza Tasso
    18 min walk - 1.6 km
  • Sorrento Lift showing general coastal views and swimming as well as a small group of people
    Sorrento Lift
    6 min drive - 1.9 km

Getting around

  • Sant'Agnello Station
    13 min walk
  • Naples Intl. Airport (NAP)
    85 min drive

Restaurants

  • La Cantinaccia del Popolo
    9 min walk
  • Bar La Piazzetta
    11 min walk
  • bar cioko chris
    11 min walk
  • Banana Split
    10 min walk
  • Hotel Florida Sorrento
    1 min walk

About this property

Hotel Isabella

Upscale hotel near Corso Italia
Located close to Sorrento Marina and Piazza Tasso, Hotel Isabella provides a free breakfast buffet, a poolside bar, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • A porter/bellhop, concierge services, and bicycle parking
  • Tour/ticket assistance, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 51 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and tubs or showers
  • 32-inch flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day), from 7:00 AM to midnight
  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 18 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (6562 ft away; open 7:00 AM to midnight)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT063071A16CJ3SCZL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 9:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Isabella Sant'Agnello
Isabella Sant'Agnello
Isabella
Inn Hotel Isabella Sant'Agnello
Sant'Agnello Hotel Isabella Inn
Inn Hotel Isabella
Hotel Isabella Hotel
Hotel Isabella Sant'Agnello
Hotel Isabella Hotel Sant'Agnello

Frequently asked questions

Does Hotel Isabella have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:30 AM–6:30 PM.

Is Hotel Isabella pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for EUR 30 per day.

What time is check-in at Hotel Isabella?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Isabella?

Check-out is at 11:00 AM.

Does Hotel Isabella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Isabella located?

Situated near the beach, this hotel is within a 10-minute walk of Corso Italia and Gulf of Naples. Piazza Tasso and Sorrento Beach are also within 2 mi (3 km). Sant'Agnello Station is 13 minutes by foot and S. Agnello is 13 minutes.

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Reviews

Hotel Isabella Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 42 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 4 out of 65 reviews

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully upgraded! Very friendly staff. Excellent breakfast, which is included with the stay. Location to main square and harbor was also great… only about 1 mile away.
Stayed 2 nights in Jul 2025

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to downtown
Stayed 2 nights in Jul 2025

8/10 Good

alisha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and the staff was very helpful, slightly out the centre by around 20 minutes but for the price you can’t complain
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This is a lovely hotel a little outside of Sorrento. 7 min walk to a beach club and 20 min walk into Sorrento. Everyone who works there is so helpful and kind. Pool was sooo nice in the heat too!
Stayed 2 nights in Jun 2025

10/10 Excellent

Aileen

Liked: Amenities
Fantastic hotel very clean staff were amazing 100 percent go back to this hotel highly recommened
Stayed 4 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very kid staff. Rooms are a bit on the smaller side but we stayed for the night and had everything we needed. I would definitely recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
This is n an excellent hotel! The room was amazing and the staff was even better. Could not say more about the staff, super friendly, accommodating and helped in every way. Everyone at the front desk made our stay better. The breakfast was great and the breakfast staff was truly a joy. The folks that came to clean the rooms as well, super job and always respectful of your things and made our stay even better. If I ever come back to Italy, I will be coming back to hotel Isabella.
Stayed 5 nights in Jun 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel and breakfast each morning was best we had in Italy. Good location away from busy Sorrento, it’s 10-15 min walk to city center. Beds are comfortable, rooms clean, good A/C and staff are kind and helpful in providing recommendations for restaurants and activities.
Stayed 5 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and efficient. Breakfast was included and it was excellent! It was a bit of a walk from the main area of Sorrento but no real problem and the area was quiet.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorrento

Staff is amazing and go out of their way to help you. We received many restaurant recommendations and they all were good.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are so friendly and helpful! Hotel is very clean and great lobby with lots of seating and lobby bar! Breakfast was included and tons of hot and cold options. No parking on site but there is valet for $30/day where they park your car for you and bring back with a 1 hour notice. Parkade also close by for $2.00/hour. Would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Riley Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff top notch. Any requests were happily done. So clean and shiny. A ver good place to quietly sleep!
Stayed 3 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, Sorrento is brilliant and the hotel is good quality at a reasonable price. We really liked the pool, it was a great temperature in the heat and never too busy to get a sunbed. I read some people moaning that next doors pool was better; next door is also a lot more expensive! Staff were lovely, very helpful and welcoming. Do be aware that the hotel is 20 minutes walk from the town centre, which feels a long way in the heat, there’s also not much in the local area. We also had an issue where the hotel tried to charge us €30 to throw away a damaged suitcase which seemed a bit over the top. But all in all we liked the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

We really enjoyed this place. It is spotlessly clean and modern. The staff were really nice people, very helpful, just a pleasure to deal with. Comfortable modern rooms, very well designed to make a small space very useable. Wonderful shower! It’s a little far from the downtown area, about a 20 minute walk, but there is a bus and cabs. We would stay here again anytime.
Stayed 1 night in Sep 2023

8/10 Good

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to restaurants and the main part of town. The staff were very friendly and hospitable. We felt comfortable and safe at all times. The one inconvenience we experienced was parking. There is no parking in the area but they offer an offsite valet service with an external vendor for 30 euros a day. So we had to notify them an hour before we needed the car. Breakfast buffet was delightful. They had gluten free options which allowed me to partake in bread and coffee cakes. The hostess was so friendly with a smile on her every morning. Overall, it was a pleasant experience staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This adorable little boutique hotel is a charm to stay at. Our room was comfortable. The staff are very attentive and helpful when things arise. Breakfast was fabulous. It may have been great to see a bit of a change in the warm items, staying for a longer time might make it a little tiring having the same warm foods. For anyone who loves pastries and desserts, there’s LOTS! The grounds are clean, and pool area - not bad. It’s nice to have somewhere to unwind within the hotel grounds.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

It was okay….

We turned up to the hotel in the evening and was met by the friendly receptionist who checked us in. When we got to the room we had no running water - which wasn’t ideal. I went to reception, where I was given little support and was told it’s perhaps just maintenance. Thankfully we woke up to water again. The hotel was around a 20 minute walk from the centre and the bus/ train station which felt much longer in the heat. The outside of the hotel and pool felt modern and well looked after. The room was very basic and didn’t feel as nice. There was no complimentary water etc - which was frustrating with how far the nearest shops were.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and great quick breakfast buffet to start the day! Felt very safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Amenities
Excellent place to stay. Would come again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Jun 2023

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place with nice staff and delicious breakf

Very good location, friendly and helpful staff, clean and nice rooms. Fantastic delicious breakfast
Stayed 1 night in Jun 2023

6/10 Okay

Dennis

Liked: Cleanliness
No heated pool cheap breakfast cheap to
Stayed 3 nights in May 2025

10/10 Excellent

Norouz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff/ receptionist. Nice pool and breakfast, quite local 15 minute walk from the main square. Overall good experience with hotel Isabella.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies on the front desk were really nice! The men were not as nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay, the only thing I’d change would be the pillows…so flat!! Staff were helpful, breakfast was good place was clean
Stayed 4 nights in Jul 2022