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Frequently Asked Questions

If I need to cancel my hotel reservation in San José, will I receive a refund?

Yes! Most hotel bookings are fully refundable provided that you cancel before the hotel’s cancellation deadline, which is usually within 24-48 hours of your arrival date. If you have a non-refundable reservation, you may still be able to cancel and be given a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in San José.

Where can I learn more about changing or cancelling my trip to San José?

For more information about picking new dates or cancelling your trip to San José, click here.

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