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Reviews of Salvadonica - Borgo del Chianti

Salvadonica - Borgo del Chianti
Via Grevigiana, 82, San Casciano in Val di Pesa, Florence

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 145 reviews" "
Rating 8 - Good. 24 out of 145 reviews" "
Rating 6 - Okay. 6 out of 145 reviews" "
Rating 4 - Poor. 2 out of 145 reviews" "
Rating 2 - Terrible. 1 out of 145 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

nanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Salvadonica! It was so peaceful and relaxing, a welcomed contrast from our busy and crowded stay in Rome. The restaurant is incredible and the hotel staff was extremely helpful!
Stayed 1 night in Apr 2024
Response from Guest Relation Manager on May 14, 2024
Dear Haley, we extend our heartfelt gratitude for sharing your positive experience with us. Your feedback serves as a beacon of encouragement for our team, motivating us to continually deliver exceptional service.We hope to see you again one day!Best regards,

10/10 Excellent

Brittney, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was our favorite part of our Italy trip, we didn’t leave the resort because it has everything you could need for an amazing Tuscan stay. The property and ever resort staff member were absolutely wonderful!! We would absolutely book and come again!
Stayed 3 nights in Apr 2024
Response from Guest Relation Manager on May 14, 2024
Dear Brittney, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that you're already planning to return. We can't wait to welcome you back and make your next visit even more memorable. See you soon!Best regards,

10/10 Excellent

joseluis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, clean and well maintained!
Stayed 1 night in Mar 2024
Response from Guest Relation Manager on Apr 8, 2024
Thank you very much for your lovely feedback Joseluis!

10/10 Excellent

Rondi, Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, rooms are spacious and immaculate. We ate dinner and breakfast there, and the food and wine were incredible! So many choices for the breakfast buffet. The property was gorgeous, you could walk a few miles from the vineyards down to marked trails through the woods. Wish we had more time to try their wine tasting, cooking class or bike rentals. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Guest Relation Manager on Apr 12, 2024
Thank you for your kind words! We look forward to welcoming you back for our cooking class, the bike rental. and the olive oil and wine tasting! See you soon!

10/10 Excellent

Kapil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff were very helpful
Stayed 3 nights in Mar 2024
Response from Guest Relation Manager on Apr 2, 2024
Thank you very much Kapil!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had only booked a night as I was passing through the area. The property was clean, inviting and quite beautiful, one of the nicest of the trip. In my next trip to the area, I will book again for longer. The breakfast spread was impressive with great service.
Stayed 1 night in Mar 2024
Response from Guest Relation Manager on Apr 2, 2024
Dear Troy,Thank you so much for taking the time to leave such a wonderful review!We are happy to hear that you enjoyed your brief stay with us and that it left such a positive impression.We're delighted to hear that you're already considering a return visit, and we can't wait to welcome you back for a longer stay next time. There's so much more to explore and experience, and we would love the opportunity to make your next stay even more enjoyable.Once again, thank you for choosing to stay with us, and we look forward to hosting you again soon!Warm regards,

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely village that blends in the new with the old. Staff was super friendly and helpful. I would stay there again!
Stayed 2 nights in Mar 2024
Response from Guest Relation Manager on Mar 18, 2024
Dear Fiona,Thank you for your kind words! We're delighted to hear that you were satisfied with our service and your overall experience. We look forward to hosting you again in the future!

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on site was great for breakfast but not good for dinner.
Stayed 3 nights in Mar 2024
Response from Guest Relation Manager on Mar 18, 2024
Dear Terry,Thank you for your positive feedback! We're glad you enjoyed our service and breakfast. We hope to welcome you back soon for another great stay!Best regards,

10/10 Excellent

Bylasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AMAZING!! Perfect for a weekend getaway in the country hills of Tuscany! The views and landscape made it all worth it. I wish more dining options were available. But staff was very helpful and greeted me well! 10/10
Stayed 2 nights in Feb 2024
Response from Guest Relation Manager on Feb 23, 2024
Dear Bylasan, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be kind and helpful during your visit. We look forward to serving you again in the future and continuing to exceed your expectations. Best regards,

10/10 Excellent

Dayana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the most amazing stuff. Best view of the Tuscany county side. The food was affordable and the best breakfast I had in Italy.
Stayed 1 night in Feb 2024
Response from Guest Relation Manager on Feb 23, 2024
Dear Dayana, thank you very much for staying at Salvadonica recently. We are glad to know that you appreciated the food at restaurant and our buffet breakfast. Thank you also for your compliments to the staff, providing excellent customer service is one of our top priorities, and it's always rewarding to know that we've succeeded in making your experience enjoyable. We hope to see you soon,Best regards

10/10 Excellent

Dimitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quiet
Stayed 2 nights in Oct 2023

8/10 Good

Ryan

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again for sure!
Amazing stay. We did the wine tasting and it was so informative. Also went for a walk with the guide who told us all about the area around the hotel. Lovely place and great staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jørgen

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Salvadonica. Great service, brilliant food and drink, immaculately clean, stunning views and would definitely return!
Stayed 4 nights in Jul 2023

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place, the views and sunset are just stunning. The unique layout and how they used the old farm buildings to create this hotel/ resort is neat. The cooking class was an added bonus we enjoyed.

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely in every way
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an amazing hotel. Staff is extremely friendly and directed us to good spots/restaurants. Rooms are just beautiful as is the whole property. They screen old movies at night outside. Highly recommended. one of these hotels you can’t wait to come back to.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Tuscan stay.
We had a wonderful stay. Beautiful property, felt newly renovated but retained that rustic feel of a Tuscan Villa. The grounds are scenic and the daily breakfast is great. The on-site restaurant has wonderful cuisine. Staff are also helpful and friendly. Lots of wineries, great food spots and hilltop villages are within a 30 minute drive. Would stay here again.
Stayed 4 nights in May 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to relax and enjoy food
Everything was perfect. Great food, clean, amazing staff, i'll be back many time for sure, and will recommend this hotel over and over, thank you for the great time!
Stayed 1 night in May 2023

10/10 Excellent

Lisa Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Salvadonica is a hidden gem right outside Florence. This was our second stay and it was absolutely perfect. The restaurant on site is top notch as well as the service from the receptionists to the wit staff. Breakfast was fresh and delicious. We will definitely be back every year!

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Chateau among the Tuscan Hills
Salvadonica was one of the highlights of our three week trip to Italy - you can’t beat the beauty and luxury of this sprawling property nestled in the hills of Tuscany. There is plenty to do at the hotel (great food, wine, olive oil tastings, pool, hiking) and it is close to several small towns with their own hidden attractions and picturesque charm. Only a 45 minute drive from Florence, we will definitely be back for a longer stay and to use this as a base to explore more of Tuscany.
Stayed 2 nights in Nov 2022

10/10 Excellent

Eleonora

Stayed 1 night in Oct 2022

10/10 Excellent

Aram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Your eyes will thank you for staying here. Our room was small but cozy. Bed was comfortable, room was clean. The staff were very polite and gave us good recommendations for good places to visit. Overall a beautiful place with very relaxing vibes.
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Ross

Stayed 3 nights in Sep 2022

10/10 Excellent

Diane

Stayed 7 nights in Jun 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
We had a great stay at Salvadonica and would definitely visit there again. The hotel views are breathtaking! The staff were all so friendly, and really went out their way to recommend local wineries and help with transport. The restaurant food was delicious, especially breakfast where there was such a variety and it all tasted so fresh.
Stayed 4 nights in May 2022

10/10 Excellent

Lea

Stayed 2 nights in May 2022

10/10 Excellent

Radoslav

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceeded our expectations! Breakfast was great, dinner was phenomenal, staff was the best and the view was a postcard.
Stayed 3 nights in Mar 2022
Response from Guest Relations Manager on Mar 24, 2022
Dear Terry, the news that Salvadonica exceeded your expectations pleased us a lot! We are really very happy to know that you enjoyed breakfast and dinner with us. Many thanks also from our staff. Best regards,

10/10 Excellent

Marcel, Saltdean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, with an amazing style and perfect condition. It reflects the picturesque and dreamlike Tuscan scenery around it.
Stayed 2 nights in Feb 2022
Response from Guest Relations Manager on Mar 24, 2022
Thank you very much for your amazing review! We are very happy to know that you enjoyed your stay at Salvadonica. Best wishes, Guest Relations Manager

8/10 Good

Antonio

Disliked: Room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 4 nights in Oct 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The location in the Tuscan countryside is breathtaking, with picturesque views all over the property. We stayed for 4 nights, relaxing by the pool and exploring the area. You could use it as a base to explore the many wineries in the region too. Food was great, with plenty of options at the on site restaurant as well as an impressive inclusive breakfast. The staff were all lovely, providing exceptional service and going out of their way to help however they could.
Stayed 4 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay
Absolutely stunning location with customer service to match.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel situated in stunning grounds with a lovely restaurant serving delicious food.
Stayed 5 nights in Jun 2019
Response from Beatrice on Nov 27, 2019
Dear Guest, thank you very much for your nice nice words. We are glad to know that you enjoyed your stay with us. Best wishes,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Salvadonica
It was amazing. We loved staying at the Salvadonica and I would stay there again. The dinner was only so-so and breakfast was pretty good. The eggs were sometimes cold but the pastries were delicious. I will recommend staying here for family and friends wanting to go to this area, but dinner should be eaten somewhere else as it was not worth the price.
Stayed 4 nights in Oct 2019
Response from Beatrice on Nov 9, 2019
Thank you very much for staying with us Aaron. We take a note about things mentioned in your review and will pay more attention on it. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on vineyard. We enjoyed walking the property and views outside. The only disappointment we had was in our dinner at the restaurant where we ordered the 1/2 chidken and were told that we would have to wait maybe 25-30 min. For it. When it came—it was terribly small, and tough to chew. We did not eat dinner there again, but breakfast was nice enough.
Stayed 4 nights in Oct 2019
Response from Beatrice on Nov 9, 2019
Dear Guests, thank you very much for your review and for your comment about the food at restaurant. We take a note of what you say and will pay more attention on it. We really look forward to welcoming you in a future occasion. Best wishes, Best wihses

10/10 Excellent

ward, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fabulous location. easy to get to Food was wonderful and Lenny in reception was 1st class. wish we could stayed longer. Must return!
Stayed 1 night in Oct 2019
Response from Beatrice on Nov 9, 2019
Thank you very much Ward also in the name of Lenny who is always very nice and happy to make our Guests' stay as comfortable as possible. We all look forward to welcoming you in a future occasion. Best wishes,

6/10 Okay

Winnie, California

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The setting of the property was so beautiful but unfortunately on our first night there was a very loud party that we could clearly hear from our room until past midnight. When we complained, the manager said there was nothing they could do since the party was at a neighboring property. She gave a qualified apology but refused to offer us any discount or compensation for late of sleep our first night. Terrible customer service.
Stayed 2 nights in Oct 2019
Response from Beatrice on Nov 26, 2019
Dear Winnie, at your departure we did not grant any discount because what happened did not depend on us. We gave all the service for what you paid for and we are very sorry to know that unfortunately you had a bad night but, again, that was not our fault. Thank you very much for your attention. Best regards,

4/10 Poor

Natasha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Rude customer service
AC had a heavy leak the first night, requested room change which the hotel did not accommodate, they promised to fix the unit next day, which never happened. All they responded was “im sorry” . Extremely rude customer service. There is no reason why any guest should experience a mediocre stay at this type of hotel. We booked for 5 nights and had a really bad experience. Avoid staying here.
Stayed 5 nights in Sep 2019
Response from Beatrice on Nov 27, 2019
Dear Natasha, thank you very much for staying with us recently. As soon as you told us about the problem regarding the air conditioning in the room we immediately tried to fi it. Unfortunately no other rooms were available until the next days and could not move to other rooms. We can assure that everything was done for your well being and our staff has been really very courteous an efficient. We really hope to see you again in order to have a second possibility and change your mind. Thank you very much for your kind attention. Best wishe

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Beatrice on Nov 19, 2019
Thank you very much Linda. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was generally excellent, very clean, friendly and helpful staff and great facilities - such as the pool. The restaurant serves delicious food and made it convenient for getting dinner in the evening and not having to venture too far.
Stayed 3 nights in Sep 2019
Response from Beatrice on Nov 19, 2019
Thank you very much for your nice review....you really enjoyed your holiday with us! Hope to see you in the future... Best wishes,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in paradise with the best staff! Our stay at this place was wonderful.
Stayed 2 nights in Sep 2019
Response from Beatrice on Nov 19, 2019
Thank you very very much!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos don't do it justice, it's a beautiful property and the staff are fantastic.
Stayed 6 nights in Sep 2019
Response from Beatrice on Nov 9, 2019
Thank you! Very kind of you...