Sainte-Rose Vacation Packages

Attention, alors que nous croyions avoir loué un hôtel, il s'agit plutôt d'un appartement privé dans un hôtel. La prise en charge a donc été très pénible. Sinon, l'appartement (ou plutôt la grande chambre) est très bien. Propre et bien équipé. L'hôtel offre plusieurs services, mais vous n'aurez pas accès à tout si vous n'avez pas le bracelet approprié. Nous étions en basse saison, alors plusieurs restos fermés ou à heures réduites. Très chers. Presque pas d'animation. POINT FORT : Le personnel est génial. Gentil, courtois, efficace et toujours souriant POINT FAIBLE : Ce n'est pas de la faute de l'hôtel, mais la plage est un désastre. Immensément de sargasse. Et de toute façon, la partie délimitée est peu profonde et a de gros massifs rocheux. Ne comptez pas y nager.

Check in and out was excellent and well organised and the apartment was clean and tidy. However, there was a lot that could have been improved in the apartment and within the complex. The washing machine didn't work, and there were no basic commodities for us to use. We got 1 spare toilet roll for a 10 day stay, no dishwasher tablets,(or detergent for the washing machine) no dishcloth or plug in the kitchen sink, no basics like salt and pepper and oil for cooking. The fridge was very old and had no door on the freezer compartment. The lounge seating was really uncomfortable and if there were more than 2 people staying there wouldn't be enough for everyone. There were no comfy chairs on the balcony, just hard dining chairs. The complex is very run down (I winced every time we walked up the rickety stairs to the apartment!) but the pool and beach were nice.

Magnifique habitation, cuisine bien équipée, literie de qualité, AC sans bruit, endroit très tranquille. Avons apprécié le sentier côtier qui mène à de belles plages et aussi les services à proximité chez Pierre et Vacances (piscine, plage, restaurants). Une adresse de choix!

Room was good. Check was lengthy as clerk at desk finally greeted us after a 12 min wait because she was consulting with her colleague (supposedly). The coffee maker was disgusting as a filter had been left in it for what I think was weeks. Showed the clerk but all she did was take a pic. Never sent anyone to come clean it so was unusable. The whole inventory process was super lengthy. 3 pages of making sure everything was in the place even the deco on the wall. Don’t think that is for the clients to do but a staff job. Other than that I guess our stay was adequate