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Hôtel Spa Excelsior

3.5 star property
Travelers find relaxation at the indoor and outdoor pools, rejuvenation at the full-service spa with detox treatments, and delicious dining nearby

Choose dates to view prices

Hôtel Spa Excelsior offers a full wellness experience with a spa, sauna, and three spa tubs. Enjoy meals at Amadeus restaurant or relax at the seasonal outdoor or indoor pool. Helpful staff and free in-room WiFi enhance your comfortable stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 17.18 for adults and CAD 11.46 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2026-12-31, 508222

We should mention

This property does not have elevators
The seasonal pool will be open from June 15 to October 14
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hôtel Spa Excelsior have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hôtel Spa Excelsior?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hôtel Spa Excelsior on Jun 4, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Spa Excelsior pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Spa Excelsior?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel Spa Excelsior?

Check-out is at 11:00 AM.

Where is Hôtel Spa Excelsior located?

Situated in Sainte-Adele, this spa hotel is within a 15-minute walk of The Pure Sea Wellness Center and Au Pays des Merveilles. Ski Chantecler and Le Chantecler Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 432 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 182 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

Reviews

Verified

8/10 Good

Alastair

Liked: Cleanliness, staff & service
Front desk staff were lovely
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marie-Faydi

Liked: Cleanliness
Disliked: Amenities
Yes the staff is very nice
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice bed, good jet tub and climate control. The pool and spas are great too. Not a modern hotel but comfortable + the staff is kind and helpful. Restaurant is not good and expensive, I recommend getting takeout elsewhere or eat at a restaurant nearby.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy. Pool Area was really hot though. Great spa area outdoor.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chrystian

Liked: Cleanliness, amenities, property conditions & facilities
Parking was easy and the restaurant had a great menu for the new year party.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
Staff was very courteous. The spa facility was great and so was the restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place the Spa was amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kayla

Liked: Amenities, property conditions & facilities
I have stayed at this hotel twice. Both times we had a nice experience however, I would confirm if your room has been renovated. The first time we stayed, the room seemed a bit out of date… But the second time our room was a renovated one and everything was perfect.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Pool was nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, amenities, property conditions & facilities
All was perfect, the staff was kind and communication was good. I recommand
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Isabelle

Very clean hotel and room, access to dry Sauna and several hot pools. Staff was really welcoming and available without pushing to much. Same good experience with the restaurant in the Hotel. Excellent service and food!😍
Stayed 1 night in Dec 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities
Staff-super ! Nice pool ! Clean room ! Bed - could be more confortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and the restaurant is awesome
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a one night stay. Kids enjoyed the pools and hot tub. Just what we were looking for, close to the restaurant we were going to.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,staff very kind, parking was easy , breakfast was good. Massage was excellent. Only 1 problem i was on 3th and no hot water to take a shower.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and super nice front desk people. Great amenities with inside and outside pool. My go to hotel when visiting family
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool areas were awesome. The hot tubs were great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Nice place. Staff was friendly and nice. Presidents suite was big and clean. Maybe needs a bit of TLC but would definitely stay again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous and the room was clean. However, there was no shampoo or conditioner provided at the property
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Room spotless. Nice pool & dinner. Wasn't t brave enough to step out into the snow to try out the sauna.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet and comfortable. Pool, hot tubs and sauna are appreciated. The in house restaurant is excellent and affordable.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities
The property is the cheapest around. Nice place for adults with littke amount of kids. A significant investment into the property could make it magical.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Khalid Waleed

Liked: Cleanliness, amenities, property conditions & facilities
The romantic room was great
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, amenities
Highlight of this hotel was the pool (you can actually do lengths), 2 hot tubs, and the sauna. The restaurant was also excellent! The rooms could use an upgrade.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to go there. The staff is very helpful and friendly 🙂. I recommend it if you want a quiet getaway.
Stayed 2 nights in May 2025