CityPlace Tours and Activities

Perfect spot to lay over for two nights for an event I had in West Palm Beach. 20- minute ride down. The place was clean, nice to have the kitchenette. It is spacious bathroom, that was extremely comfortable the staff was very friendly and very accommodating. I had a service at the spa and it was remarkable

This was a rather disappointing stay at my favorite guesthouse in Ft. Lauderdale. The staff was so inattentive and seemingly uninterested in making my stay unforgettable. Trying to get trash and leftover food out of the room was an odyssey, with voice mails and texts going completely unanswered. I tried getting new towels, had to insist to communicate, and eventually was told that no one was on the property to help me even though I called while the front desk was supposedly open. Even though I didn’t have a vehicle, they refused to let a visitor of mine park for 20 minutes in the lot—never mind I am paying the same rate as customers with a vehicle. Finally, with a 10am check out; they knocked on my door at 10:05am, allowing for basically no errors. It was sad to see the little attention paid to such a loyal customer, will have to check out other guesthouses around on my next stay.

Really surprised how this hotel looks online vs. Reality. I was quite disappointed, especially given how expensive it was to stay here. It was loud, an uncomfortable bed with a giant dip in the middle, and smelled of strong bleach (ick) while also feeling dingy. These are basically apartments too. Lots of better options for the money.