Apartment, 1 Bedroom (Via Gallia 214) | Private kitchen
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Reviews of M&L Apartment - case vacanze a Roma

M&L Apartment - case vacanze a Roma
Via Appia Nuova 45, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 197 reviews" "
Rating 8 - Good. 63 out of 197 reviews" "
Rating 6 - Okay. 39 out of 197 reviews" "
Rating 4 - Poor. 15 out of 197 reviews" "
Rating 2 - Terrible. 12 out of 197 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious apt. No air-conditioning but there was a fan and good ventilation so we were comfortable. A little noisy being in town with windows open but acceptable.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 5 nights, large unit at a great location right next to a subway stop making all of Rome's most toured areas very accessible, special thanks to the property manager as she provided very clear instructions for check in and check out! Highly recommend staying here!
Stayed 4 nights in May 2024

6/10 Okay

Wendy

Liked: Cleanliness
Shared apartment so I did expect some noise from other guests. My last night was particularly noisy with guests arriving and then using the shower after 11pm. The plumbing and drains were not quite unfortunately. Property itself was no frills but it served its purpose ok.
Stayed 3 nights in May 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed the stay. checking in and out was easy. Room was clean.
Stayed 3 nights in May 2024

2/10 Terrible

Rafik, Waterloo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There are very few positive things about this property when traveling with a family with kids which are accessibility and location close to bus and metro stations. There is a fridge and microwave that can be used, although there is an electric stove top I didn’t try to use it. The main experience throughout the stay in the property though overwhelms the positives. 1. The furniture is so old and dirty that it feels like it’s going to break when being used, which includes the bed and sofa bed. The main bed and sofa bed were super uncomfortable and caused pain in the back. The bed squeaks and is cheap material. 2. The host during the stay only responds like every 12 hours to messages which I found to be unreliable. 3. Garbage bags were not provided so once we ran out I had to go buy my own 4. The apartment was super cold and there weren’t enough blankets and the portable heater is broken. The insulation in the apartment is terrible. We had a toddler and a baby and it was super cold for both. 5. When I asked the host about the broken portable heater I was told not to use it because it consumes a lot of power. Why is that my problem? 6. Not enough extra towels or beddings in the apartment, I had to request for sofa bed beddings to be able to sleep and it only was done on the 2nd day so we slept without any beddings on sofa bed for 1st night 7. Heads up – The city tax and cleaning fee must be made in cash, it was never mentioned anywhere in the booking that only cash is accepted
Stayed 5 nights in Apr 2024
Response from M&L on Apr 26, 2024
Dear Rafik, first of all thank you for appreciating the position. She had made a reservation for 2 and nowhere had she indicated the presence of the third person, we made her a sofa bed at no additional cost the following morning because we don't have cleaning staff at night. Trash bags are provided, at night we take longer to respond because we sleep too. I confirm that the payment of the tourist tax and cleaning is done in cash. The heating in Italy is turned off on April 15th we provided 4 duvets, perhaps in compliance with global warming it would be nice to wear a sweater

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great space in a great location near the metro. Clean, filled with cooking supplies, and comfortable. Felt very safe as well. Thank you!
Stayed 5 nights in Mar 2024

4/10 Poor

Baichen

Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Pretty good
Nice little place. No shampoo/cond/shower soap and water was only hot for 1-2 minutes, but place was otherwise mostly comfortable. Somewhat challenging to figure out how to get in, but we did it. Great location. Pizza/pasta place down the street that you could see from the apartment window - yellow sign, was delicious!!!
Stayed 2 nights in Sep 2023

2/10 Terrible

Mia

Disliked: Cleanliness, property conditions & facilities
Response from Laura on Sep 25, 2023
Gentile cliente lei ha creato dei danni ingenti alla struttura otturando il water con tutto quello che poteva, abbiamo dovuto chiamare il pronto intervento , mi auguro che verremmo rimborsati

4/10 Poor

Priya, Clarksburg

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing that was a plus was air conditioning in each room. The shower did not have consistent water temp. The toilet button was not qorking to flush the toilet. Bath tub was unsafe to enter and exit. The bath towels were nice. Beds were hard. No streaming for TV. Wifi was good. Elevator was super small. They property we thought we booked was not what we received. We purposely booked to be by the subway.but we were ar from it.we wiyld not recommend this company at all.
Stayed 4 nights in Sep 2023

4/10 Poor

Geuel

Disliked: Cleanliness
There was a misrepresentation of their property, instructions were not clear, AC was not working they try to explain they did something but never showed up to change if it was working.
Stayed 5 nights in Aug 2023

10/10 Excellent

MICHAEL

Stayed 5 nights in Aug 2023

6/10 Okay

efthimia

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

4/10 Poor

Michael

Stayed 11 nights in Jul 2023

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The employees were very helpful and friendly. The property looks outdated versus the pictures displayed in Expedia. They show pictures of several different apartments but just one picture corresponds to this apartment. They pictures should clearly identify which apartment they belong to. I was told this was a VIP apartment but other pictures looked better than the one we got.
Stayed 3 nights in Jun 2023

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, room comfort
Lovely accommodation
Lovely apartment in a perfect location in the city. It was so clean and had everything we needed for a comfortable stay. The communication was excellent too and we could leave our bags there before check in which was very helpful.
Stayed 3 nights in Jun 2023

2/10 Terrible

Stephen

Liked: Property conditions & facilities
They charged extra for cleaning deposit. They charged extra for us when it said that it could accommodate four people.
Stayed 3 nights in Jun 2023
Response from Laura on Jun 25, 2023
Sthepen you payed final cleaning and city tax and your reservation was for 2 people and you payed the extra charge for your friend . If you pay for 2 people you cannot arrive in 4 . This is the rule for all hotel in the world also in your country . Please respect the rule and your life will be better

6/10 Okay

Joshua, Halifax

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Check in instructions are pretty vague. There was no one at the desk and the apartments are not numbered.
Stayed 3 nights in Jun 2023

6/10 Okay

Stevie

There was a bus stop right outside. Train station was a short walk away (10 minutes) 16 minute walk to Colosseum. Groceries around the corner, lots of cafes and restaurants around. Looks nothing like the photos, it is much smaller. The shower was tiny. There is a washing machine but it is on the balcony and looks dusty and I did not want to put my clothes in there.
Stayed 8 nights in Apr 2023

10/10 Excellent

chang

Stayed 2 nights in Apr 2023

8/10 Good

Toncho

Stayed 3 nights in Mar 2023

4/10 Poor

Amal

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The photos showing this property are deceptive. Although the property was very clean and the management receptive and helpful, the home itself was far from its description. The shower is very small and inadequate, although hot water was available. The kitchen is equipped with old dishes and utensils and not inviting to use. I did not even make tea or coffee and preferred not to use the kitchen, which was disappointing. The price for this apartment far exceeded its quality. I definitely do not recommend it. I would say what was good was its cleanliness, quietness, location, and gentleness of the neighbors who helped us retrieve the key at check in and carrying our luggage. Also the management was responsive when I asked for some solution to using the shower by opening its doors because it was very difficult to take a shower with ease. I am very sorry about this review, but I think it is necessary, especially as the photos are nothing like the apartment itself and the price quality ration is very poor.
Stayed 5 nights in Oct 2022
Response from laura on Oct 26, 2022
kind Amal, thank you for appreciating the cleanliness and our staff. The apartment is located in via gallia 214 and it is the location you have chosen, it is located a few steps from the subway and the Colosseum is within walking distance. The shower is a bit small but efficient. We have replaced the old crockery thanks for the advice

4/10 Poor

Jeremy, Surprise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

2/10 Terrible

Roger

Disliked: Amenities, property conditions & facilities
I liked the proximity to the Colloseum. The hot water in the shower did not flow long enough if at all. The shower needs updating. The shower head needs changing.
Stayed 3 nights in Oct 2022

8/10 Good

ANDREA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, great location. Connected by metro and bus. Laura was available at all times.
Stayed 5 nights in Oct 2022

10/10 Excellent

Sophia, Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. The apartment was spacious and clean. I would go back.
Stayed 9 nights in Aug 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Laura was very helpful checking us in. She gave us a lot of recommendations and tips for getting around the city, and helped with transportation to the airport. Plenty of space for 5 people, and was clean. Great for three days in Rome. Biggest issues were that the apartment was a bit far away from the main city center. If you don’t mind walking then it’s alright. Wifi wasn’t very good and the kitchen wasn’t fully stocked with utensils and dishes. Overall highly recommend for a short stay in Rome with a large group!
Stayed 3 nights in May 2022

8/10 Good

Sarah

Good comfortable place
Good location, nice building, helpful staff. Very small shower with no door. No international television stations
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Stayed 28 nights in Mar 2021

8/10 Good

NBnDC, Charlotte, NC

Travelled with group
Liked: Amenities, property conditions & facilities
Could have been a little cleaner.... dusty and wearing socks around the house - bottom of socks were brown/black
Stayed 5 nights in Oct 2019

4/10 Poor

Nicole, New Zealand

Travelled with partner
Disliked: Amenities
Pretty disappointed with this accomodation to be frank. Especially for the price point - luckily we got a huge discount on it, but pretty upset that we wasted our accumulation of points on this place and can't at all see how it is a VIP hotel! For starters the hotel is not at the location supplied to Expedia. When we book hotels for holidays we take into account the location and it's place near metro's/transport etc. The address was listed as directly opposite the metro but it was actually a good 10 minute walk away. Not at all what we were after in the middle of the Italian summer! The upkeep of the apartment was poor and it needs to be thoroughly cleaned and repainted at a minimum. If you plan on having a nice shower, forget about it! The shower is so small and claustrophobic that my husband couldn't even lift his arms up to wash his hair (and it was a push that I was able to) and we had to shower every day with the doors wide open and clean up the water after. The kitchen is okay, but lacks even minimal equipment...no cups, no spatula, no chopping board! Room was large, it has aircon, and a washing machine - probably the only positives we can think of.
Stayed 6 nights in Aug 2020
Response from Laura on Aug 18, 2020
Dear Customer Thank you for appreciating the large room and the air conditioning and the kitchen. the apartment is located exactly in the indicated street of the apartment you have chosen. less than 37 euros we can't really sell an apartment. we bought some cups and a cutting board as you recommended. we regret not being able to upgrade but all our other properties were fully booked

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good location a minute from di Rona Metro station makong the appartnent accessible to all the sites and Termini station. Jasmine was so helpful throughout our stay making us very welcome and providing great advice on where to eat and what to see. The appartment was clean and located on a quiet street. I would recommend highly.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment was comfortable and simple. It was close to the metro and there was a coffee shop downstairs. The property managers were wonderful.
Stayed 3 nights in Oct 2019

10/10 Excellent

Jayphanie, United States

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at M & L. The apartment was not as grand and spacious as the photographs but it was still a cozy space to spend several nights in. Great location near shopping, many good restaurants, and easy access to public transportation. Our host Jasmine was awesome. She made check in and check out very efficient and gave us lots of great recommendations to restaurants that we ended up loving. Having a washer in the apartment was also a great bonus!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to the subway with shops and restaurants nearby. The apartment is clean and spacious. We could even walk to the Colosseum in 20 minutes. We enjoyed our stay here.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really a good place, for sure going back here in case I will plan another trip to Rome
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is near many restaurants and a nice supermarket. It’s a very long walk to all the ruins.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and cozy,accessible to all kinds of stores, restaurant n public transfortation
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked: Very clean. 10 Minutes walk to center. Secure building with helpful security. Spacious. 2 large bedrooms with AC. Comfortable. Nice outside terrace. Very friendly, helpful & informative greeting by Laura. Kitchen with oven & range. Fridge/Freezer. Local small shops. Not liked: Microwave & BBQ would have been nice. Cleaner switched off AC units. TV was a bit complicated. Takeaway companies wouldn't deliver. Taxi numbers provided didn't seem to work.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is quite close to metrorail. Jasmine is helpful. However, the aircondition of one of the rooms was down on our first night and for the next 3 nights, it was quite hot. We ended up opening the door of the adjacent room so that a bit of cool air flows to our bedroom.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to stay but consider another place if you have small children like me. The microwave didn’t work and we notified the lady and she set she ordered a new one but it will arrive on our check out date and also make sure if you are traveling with other friends or families ( my brother’s family) in my case that the apartments are close to each other because we had to walk to met every day like 10 min from one apartment to the other one. Except for that inconvenience everything else was excellent. A/C excellent specially if you ate traveling on summer and hot water , nice bed. Thanks
Stayed 5 nights in Jun 2019
Response from laura on Jul 5, 2019
Dear guest thank you for appreciating the location , bed and air condition . i am sorry for the microwave we order the new one .

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019

8/10 Good

Samuel, Brisbane, Australia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and well situated to everything that you may need in Rome.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and run down, but in an excellent location near the metro and very handy for Roman remains
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019