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Reviews of Corso Boutique Luxury Rooms

Corso Boutique Luxury Rooms
Via del Corso, 504, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 88 reviews" "
Rating 8 - Good. 19 out of 88 reviews" "
Rating 6 - Okay. 4 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fantastic, once you get into the building it is very quiet. Everything is walking distance (30 minutes or so) - we walked to the Vatican, the Coliseum, Spanish Steps, fountains and the pantheon. Plenty of eating options (fairly busy) - but for this area it worked out great. Staff were awesome - and my wife loved the massage.
Stayed 4 nights in Apr 2024
Response from klo on Apr 22, 2024
Dear Daniel, thank you veru much for your stay.It is a huge pleasure for us to know you you appreciate our beautiful city and our accommodation.We wish to welcome you back again.Thank you from all the staff.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay here in Rome. The room was perfect and great to relax in after a good day's walking. The staff were very friendly and helpful making the stay even better. The hotel is in the heart of the shops and many food stops and yet in the room quiet as it's set way back from the street via a very grand entrance. Thank you for a superb stay.
Stayed 3 nights in Apr 2024
Response from Eleonora on Apr 7, 2024
Dear Tony, thank you so much for the your woundeful words. It is a huge pleasure to know you had a wonderful stay in our little Boutique. A warm thank you from all the staff and we wish to welcome you back again in the future!

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heading home after a fantastic 3 night stay in Corso Boutique. The staff very helpful and welcoming at reception. Helped advise us on the best places to visit and eat. Cleanliness was fantastic, rooms were cleaned with fresh towels each day. We didn't book breakfast but this can be done at extra cost. Room 102 had the jetted bath tub with candles around it which was so welcomed after waking 20-30 thousand steps a day. The rainfall shower was huge and amazing to wake you up in the morning. No need to take shampoo, conditioner, soap, hairdryer as it was all supplied. Safe and mini fridge (filled) in room, prices if items very reasonable. Great entry system with own codes and keys. Central to lots of restaurants and shops on door step. Thanks again we will be back. Love Scottish visitors x
Stayed 3 nights in Mar 2024
Response from klo on Mar 21, 2024
Dear Natalie,thank you very much for you wonderful words.It is a huge pleasure for all the staff to know your positive feedback.We will be happy to welcome you back again in our amazing eternal city.With affect, thank you from all of us.

8/10 Good

LUCY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and the hotel is right in the middle of shopping area. The staffs are very friendly and helpful. Bad thing is the staffs only there from 10 am to 10pm
Stayed 2 nights in Mar 2024
Response from klo on Mar 11, 2024
Dear Lucy,thank you very much for sharing your experience of the stay.We are pleased to know you had a great stay in our little Boutique.A warm thank you from all te staff!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place to stay
What a fantastic place to stay. Accommodation was great and the staff were outstanding. Incredibly friendly and helpful. 10/10. Would highly recommend
Stayed 4 nights in Oct 2023
Response from klo on Oct 30, 2023
Dear Stephen,thank you so much for the stay in our accommodation with your amazing family.With affect from all the staff of Corso Boutique.Hope to see you again in the future.

10/10 Excellent

Lai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and instructions for after hour check in was incredible. I can only wish all hotel services are like Corso.
Stayed 1 night in Jul 2023
Response from Klotilde on Jul 12, 2023
Dear Lai,thank you very much for the wonderful words you spended for us.It is such a pleasure to know that you enjoyd our Boutique.See you hopefully next time in Rome.A huge thank you from all the staff.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two night! Outstanding staff and owner!! Room was super clean.. quiet and comfortable. Location was close to every place we wanted to see! No complaints at all!! Loved it! Jack
Stayed 2 nights in Jul 2023
Response from Klotilde on Jul 14, 2023
Dear John,Thank you very much for the stay and for the wonderful words. It is a such a pleasure for us to know that you really enjoyd our statt and our accommadation.With the wish to welcome you back again a huge thank you from all the staff!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Nice jetted tub and in a great location in a beautiful city.
Stayed 4 nights in Jun 2023
Response from Klotilde on Jun 12, 2023
Dear Luke,thank you very much for the stay.A huge thank you from all the staff and we wish to welcome you again in the future.Best regards

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Klotilde on Jun 10, 2022
Dear Scott, Thank you for your review. We would like to know what kind of suggestions do you have to grow up as a structure and staff. If there is somthing that you did not enjoy to have the possibility to change it in better. with respect from all the staff.

10/10 Excellent

Philip Treloggan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Fabiana on Jan 6, 2020
Dear Philip, thank you so much for your wonderful review! All the staff here would like to thank you and send you best regards for recognizing their hard work and we really hope to have you here like our regular guest. Best regards, Fabiana and all CBH Staff

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman holiday
Wonderful place to stay. Staff was friendly and helpful and the location is perfect. Hotel is close to everything. Would definitely stay here again and will recommend to friends.
Stayed 3 nights in Nov 2019
Response from Isabella on Nov 12, 2019
Thank you Dana! We are really pleased you enjoyed your stay and we look forward to seeing you again in Corso Boutique Luxury Rooms! Kind regards, Isabella

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Isabella on Nov 12, 2019
Thank you very much!

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019
Response from KLo on Oct 23, 2019
dear Guest, thank you very much for the time taken for us and for the stay. the staff of corso boutique wishes to you all the best.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room! The jacuzzi bath was great each evening we got back after walking 12 miles every day. The room was spotlessly cleaned!
Stayed 2 nights in Oct 2019
Response from KLo on Oct 7, 2019
Dear Matthew, Thank you very much for the stay with us.ù We are really pleased to know that everything was perfect. With affect, Klotilde and the staff

10/10 Excellent

Dessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from KLo on Oct 6, 2019
Dear Dessi, Thank you for staying with us. All the staff sends to you the best regards. With affect Klotilde and the cbh staff

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Staff were friendly. Only 5 minute walk from the Spanish steps, and the restaurant around the corner was delicious.
Stayed 2 nights in Sep 2019
Response from Fabiana on Sep 15, 2019
Dear Sybil, thank you so much for your wonderful review! All the staff here would like to thank you and send you best regards for recognizing their hard work and we really hope to have you here like our regular guest. Best regards, Fabiana and all CBH Staff

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Fabiana on Aug 10, 2019
Dear Jon, thank you to take your time to review us. We hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 5 nights in May 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Fabiana on Jun 15, 2019
Dear Mark, thank you to take your time to review us. We hope to see you soon

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma!
Great location! Great staff. We loved our stay!
Stayed 3 nights in Apr 2019
Response from Fabiana on May 24, 2019
Dear Christopher, thank you for your wonderful stay in the eternal city of Rome! Our final objective is to make our guests feel at home and we are delighted when we hear this words! A presto! Fabiana and all CBH Staff!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for sightseeing, also good that staff are always on hand to help with any questions.
Stayed 3 nights in May 2019
Response from Fabiana on May 24, 2019
Dear Guest, all the staff of Corso Boutique Hotel is pleased to read your words! Our dedication to this job and mostly to our guests is our main commitment so we were happy to assist you in any need, the comfort in room and all our extra service were surely a plus to make you leave a beautiful experience. We will be happy to have you again as our guest soon! Best regards, Fabiana and all CBH Staff

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from Fabiana on Jun 15, 2019
Dear Guest, thank you to take your time to review us.

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corso Boutique hotel
Lovely little place, it’s not a hotel as such, just some nice rooms with a reception area manned during 8am- 8pm however you have contact details and a what’s app number for out of those hours. You have private access with keys, it all feels very secure. We booked a double room but were upgraded and had a large room with sofa (room 106). The rooms are s little tired but fir the price we paid £400 for 3 nights we struggled to find anything as good in the central location. The shower was interesting, with a clear glass window over looking the bed and no shower screen at one side so you had to be careful with the water jets not to flood the bathroom. There was a blind that could be pulled down. The beds were comfy and it had air con. The room was cleaned each day. The metro is literally 5 mins walk across the piazza de popolo and Spanish steps about 5 mins too. We walked pretty much everywhere. It’s located on the busy shopping street but there was no noise in the rooms.
Stayed 3 nights in Apr 2019
Response from Fabiana on May 24, 2019
Dear Nicola, thank you for taking the time to write us. We work day by day to improve ourselves, and knowing where we need to improve is very important to us. As you can read on our webpage we are a guest house and our reception is not H24 but in alls rooms there is a number phone to call in case of every emergency. We hope to see you soon, Best Regards, Fabiana and all CBH Staff

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property is in a perfect location, lots of shops and restaurants. This property has multiple rooms and suits within two different buildings. Checking is not clearly marked. Rooms have been renovated but lack in ample space. All in all not a bad stay.
Stayed 2 nights in Apr 2019
Response from KLo on Apr 25, 2019
Dear Guest, Thank you very much for spending some time on leaving your review for the stay. Unfortunately we can not put sights outside for not ruin the city center. We are really pleased theat you enjoyd all the rest. With affect the staff of CBH

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation in a great location
A truly hidden gem. Really. When you arrive outside you need to find the bell amongst all the others as it is not obvious that you have arrived. There is no external sign or concierge to greet you. Don't be put off as when you are installed in your room it is excellent, with nice decor and is very quiet. The Hotel may lack facilities for some (no catering or outlook) but everything else is spot on.
Stayed 4 nights in Mar 2019
Response from Klo on Apr 19, 2019
Dear Guest, Thank you so much for spending some time and leave yuor review for us. We aprecciate that you enjoyd your stay. We are located in the heart of the city center and we can not put signs outside fot thr ruin of the city, but we give all the informationfor before the arrival:) We hope to have you again with us, best regards from Klotilde and the staffoof CBH

10/10 Excellent

Nelum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with friendly staff
We really enjoyed our stay at the hotel. The room was clean and tidy and tastefully decorated. But the best part was the kindness and friendly nature of all the staff that work there. They gave us local maps and suggested places to visit and eat because our stay was quite short. The location is great as it’s only 30 minutes walk from the Vatican and the Colosseum and just down the road from the Spanish steps. It’s a great atmosphere just outside the hotel with lots of lovely little places to eat. The staff offered to have the Jacuzzi ready for us in the evening and really personalised our stay. The hotel communicated with me several times prior to arrival. The only suggestions that I have is maybe some directions could be provided because the hotel is not well signposted. Also there was no kettle, tea or water in the room but only coffee was available. But maybe that’s just British thing and it’s not the end of the world because there is a communal area down the hall where you can make your own tea. I highly recommend a stay at this hotel and we will definitely be returning with our two children. It was our first time in Rome and the experience was made even better by the service that we received at the hotel. We went for our wedding anniversary.
Stayed 1 night in Mar 2019
Response from Kl on Apr 19, 2019
Dear Guest, Thank you so much for the wonderful words dedicated. It is a great pleasure for all the staff that we reached our objection. We take your suggestion and hope that we reach our goals for the future. With affect Klotilde and the staff of CBH

10/10 Excellent

David T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place rocks!
Silvia was amazing to work with. We loved the central location and the room was clean comfortable and very neat. Nothing but good things to say about Corso Boutique. We would recommend to anyone and would stay there again the next time we visit Rome.
Stayed 6 nights in Feb 2019
Response from Klotilde on Feb 28, 2019
Dear David, thank you very much for your kind words. See you next time in Rome:) By the staff of CBH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the Corso boutique hotel were so friendly and helpful. Every evening the lady at the front desk was happy to reccomend places to eat or places for us to visit which made our experience of Rome much better. The room was so clean and each day the cleaner would come in and tidy up for us and the room was perfect for our needs. Thank you.
Stayed 3 nights in Jan 2019
Response from Klo on Mar 3, 2019
Dear Guest, thank you for the wonderful words. we are really pleased that you enjoyd the stay and our suggestion:) We wish you all the best, Klotilde and the staff of CBH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff was amazing and very informative about the area. It’s a great location. The hotel is very clean and organized. I would reccomend to family and friends.
Stayed 3 nights in Jan 2019
Response from Corso Boutique hotel on Jan 23, 2019
dear guest, Thank you veru much for the wonderful words spent for us. We will be happyto welcome you again with us. We wish you all the best, Klotilde and the staff of Cbh

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Perfect except leaking shower
Stayed 3 nights in Jan 2019
Response from Klo on Mar 3, 2019
Dear Henry, thank you so much for the stay. Wish to have you back again:) With affect Klotilde and the st aff of CBH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from Fabiana CBH Staff on Nov 30, 2018
thank you dear guest!

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Fabiana CBH Staff on Nov 30, 2018
thank you dear guest!

10/10 Excellent

Ciprian, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Value for money. Nice shopping area and close to the Colosseum and other attractions
Stayed 2 nights in Oct 2018
Response from Fabiana on Nov 30, 2018
Dear Guest, thank you so much for your wonderful review! All the staff here would like to thank you and send you best regards for recognizing their hard work and we really hope to have you here like our regular guest. Best regards, Fabiana and all CBH Staff

10/10 Excellent

RAMEEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful
Spent 4 nights at this hotel for a 1 year anniversary. We booked the airport transfer service which was a fixed cost of €50 and was very convenient. Klotilde was there to meet us and she walked us to the hotel as its on a main shopping street where no cars are allowed. The location is perfect (we walked to the Colosseum, Vatican, Trevi Fountain and Spanish Steps from the hotel) We stayed in the deluxe suite with a huge jacuzzi tub! So nice after a long day out. We would like to thank all of the staff at the hotel (especially Klotilde & Sarena for making our first Rome stay so amazing). They suggested places to eat, drink and visit and were more than helpful when we needed anything. The hotel feels like your own little family after a few days. The rooms are of medium size but not too small. We can’t wait to return to Rome again in the near future and will be staying at the Corso Boutique Hotel again. ♥️♥️♥️
Stayed 4 nights in Sep 2018

10/10 Excellent

Niall, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel in a superb location close to all the sights and the staff couldn't be more helpful. I'd recommend the corso boutique hotel to anyone looking to visit Rome.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Hotel
Great Location, receptionist very helpful and welcoming, rooms very clean and tidy, amenities in the room very modern, well presented boutique hotel.
Stayed 2 nights in Aug 2018

6/10 Okay

Gavan, Johannesburg

Disliked: Property conditions & facilities
Good location. . .
Booked this place through Hotels.com thinking it was another hotel we had previously seen and noted further along the Corso. This hotel was hard to find as it’s poorly signed and looks like just another apartment block from Corso level. Once found on Level 1 it has spacious rooms that are a little dated but clean enough for a short stay. Describing it as a “Boutique” Hotel is being “creative” in my opinion. Area is well located to all of Rome’s sightseeing with authentic Italian restaurants close by. Just ok if the price is right . . .
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 night stay. Corso Boutique is central, quiet, and has a helpful and friendly reception staff - perfect for a romantic getaway!
Stayed 3 nights in Jun 2018
Response from Elia on Jun 10, 2018
Dear Guests, thank you very much for your wonderful words! BR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is amazing! Property was very nice - baths are awesome.
Stayed 1 night in May 2018
Response from Elia on Jun 4, 2018
Thank you Dear Guest!

10/10 Excellent

Denise, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and very friendly helpful staff! They helped making or trip perfect!
Stayed 3 nights in May 2018
Response from Elia on May 21, 2018
Dear Denise, Thank you very much for your wonderful words! We are really happy to know that your trip was perfect and we hope to have you again soon as our guests at Corso Boutique Hotel! Warm regards

10/10 Excellent

Darrell Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Service
Perfect location, right in the heart of the via del corso, so everything is walkable. First impressions the hotel lobby and corridor inside is stunning. We had the king room with the 2 person jacuzzi bath, which is amazing - has a radio, mood lighting and candles too. Room was clean, fresh, spacious and kitted out with tv, coffee, wardrobe and safe etc. The staff were great, always on hand to help. Especially Klotilde, made the stay even better! Even filling up our jacuzzi whilst we were out having tea so it was ready to jump straight in when we got home. Its ashame we didn't get the chance to see her again before we left. Couldn't recommend this enough to anyone if they are headed to rome.
Stayed 3 nights in Mar 2018
Response from Elia on Apr 19, 2018
Thank you from all the Staff for your beautiful words! See you soon again at Corso Boutique Hotel!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a second stay
Fantastic hotel in a beautiful city. The ladies at reception could not do enough for us. Both bedrooms were fantastic. Shop window shower was a novelty but great, as was the huge bath. Even had candles and matches to set the mood! Wonderful stay & we plan to be back
Response from Elia on Apr 19, 2018
Dear Brian, All the Staff thank you about your review! We are very happy to know that your stay was fantastic and we hope to have you again soon as our guests at Corso Boutique Hotel!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel with great staff
Excellent hotel great staff very kind and helpful highly recommend perfect location for many of Rome places to see
Stayed 5 nights in Jan 2018
Response from Elia on Feb 10, 2018
Dear Angela, Thank you very much for your kind words! We are really happy to know that your stay was wonderful! We really look forward to have you again back at Corso Boutique Hotel. Regards, Elia

10/10 Excellent

ruth, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful suites in a great location
Fantastic individually designed suites. The staff could not have been more helpful. Suites are set back from the main via del Corso so are a nice haven to rest and recuperate after all of the sightseeing and nightlife. Perfect base for exploring Rome, 5 minutes walk to the nearest metro station via piazza di popoplo. We had a fabulous stay thank you.
Stayed 4 nights in Oct 2017
Response from Elia on Nov 11, 2017
Dear Ruth, all the staff is happy to thank you for your beautiful words. We are pleased to know that you appreciated our assistance, the design and comfort of the rooms, the location and obviously our beautiful city! We really hope to have again the possibility to accommodate you here at Corso Boutique Hotel and we wish you all the best! Sincerely, Elia

8/10 Good

Joy, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the heart of Rome - Corso Boutique Hotel
Pretty close to everything you may want to visit in Rome. It's pretty much in the city center, very close to Piazza Popolo. Vatican City is about 30 minute walk - leisurely. Lots of restaurants, shops, boutiques just everywhere. Via Del Corso is the main road, 7 min walk to Via Condotti - high end shopping street! about 10 min walk to Spanish steps, etc. The boutique hotel itself is nice and clean. It has a modern feel to it. It's located on the 2nd floor of a building- huge green door, facing "foot locker" shoe store. The staff - all pretty nice!
Stayed 4 nights in Oct 2017
Response from Elia on Nov 11, 2017
Dear Joy, first of all thank you for dedicating us some time to leave this review! We feel happy to know that you appreciated so much the location and the area of the city center, as well as the accommodation's touch and our staff's dedication! We wish you all the best and see you next time in Rome, hopefully! Best regards, Elia

10/10 Excellent

Katherine , Hertfordshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a perfect central location.
This is definitely a boutique hotel. The experience was brilliant. The staff we're very friendly and helpful and spoke excellent English. They are happy to organise airport transfers and tickets to see the city sites anytime. The hotel it self is on a great location near piazza del poplo (apologies if that's isn't spelt correctly) with lots of great cafe's and restaurants nearby. You are also within walking distance of all the major sites but consider a special tour if you find walking long distances a challenge (especially in the heat, 37'c when we went). We would highly recommend this hotel and the city.
Stayed 3 nights in Jul 2017

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel, but shuttles are not free!
This wonderful, little boutique hotel was an amazing place to stay for our last night in Rome. However, we have two complaints - one minor, one a bit more frustrating: we had to leave so early for our flight home that we could not take advantage of the included breakfast. It would have been nice to get a r3fund for the extra we paid since we were unable to use it, but they would, or accommodate us. Since it was not a huge amount, it is just a minor complaint. However, this hotel claims to provide shuttle service to the airport. What they neglect to say is that it costs $50 (approx. after exchange rate from Euros) per person for this "serfice". VERY disappointing to have to pay so much when not prepared or expecting it. Let's be more honest and upfront about these things, please!
Stayed 1 night in Jun 2017
Response from Elia on Jul 8, 2017
Dear Anne, Thank you very much for your review! We really appreciate your words. I just would like to specify that we NEVER say that the transportation service is free! NEVER! On the welcome letter that you received before the arrival, it is clear that the price of this service is € 50.00 per 2 people and not per 1 people! I am sorry that there was this misunderstanding between us, but believe me that transparency and honestly are our main principles. We really hope to have you again as our guests and we wish you all the best! Warm regards, Elia

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Rome
Great accommodations with wonderful staff. They couldn't have been more helpful. It was a true pleasure. The location was perfect for shopping and seeing the sights.
Stayed 3 nights in Jun 2017
Response from Elia on Jun 24, 2017
Dear Edwin, All the staff thanks you about your appreciation! We are really happy to know that we offered you a very pleasant stay. Hopefully, see you next time in Rome! Best regards, Elia

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome and lots of useful information from staff. Central location so most sights within variable walking distances. Shopping and restaurants nearby, and quiet in our room at night.
Stayed 3 nights in Jun 2017
Response from Elia on Jun 24, 2017
Dear Elizabeth, We all thank you for your beautiful words and we feel really happy to know that your stay was comfortable and enjoyable! With our best regards, Elia and Staff