All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your 4 out of 5 review. I hope we will see you again soon.
6/10 Okay
Mark
Travelled with family
May 19, 2024
Liked: Staff & service
Truck empties dumpsters next to hotel around 5 AM Monday and Wednesday mornings. If you book this hotel be sure to book on side where dumpsters are not located.
Mark
Stayed 3 nights in May 2024
Response from Gerald Miller on May 20, 2024
We are so sorry you had this experience during your stay. We hope this would not prevent you for staying with us again.
Thank you for the 5 out of 5 rating. We hope to see you again soon soon.
10/10 Excellent
Tonya
Travelled with family
Apr 28, 2024
Great place to stay! Staff was excellent! Hotel was clean! Only thing; elevator stopped working! However, had a crew there working on it as soon as it happened! Manager kept apologising! Stuff happens! I will stay there again!
Tonya
Stayed 1 night in Apr 2024
Response from Gerald Miller on Apr 29, 2024
Thank you for your 5-star review . We hope to see you again soon.
6/10 Okay
Chuck
Apr 20, 2024
Chuck
Stayed 1 night in Apr 2024
Response from Gerald Miller on May 11, 2024
Thank you for your response. We would love to talk to you about your stay and see how we could have done better for you throughout your stay.
6/10 Okay
Michael
Travelled with family, Travelled with partner
Apr 16, 2024
Liked: Cleanliness, staff & service
Excellent breakfast. Good size room. Minimal lighting. Temperature control not automatic — have to select heat or cool
Michael
Stayed 1 night in Apr 2024
Response from Gerald Miller on Apr 22, 2024
I am so sorry to hear that you had some issues with your stay. I will make sure to share with this the team. I hope we will see you again soon.
Thank you for your 4 out of 5 rating. We hope to see you again soon.
8/10 Good
Sheryl
Travelled with family
Apr 14, 2024
Liked: Cleanliness, staff & service, amenities
Our AC was not cooling in our room. We told the staff and the maintenance dept checked on it but when we got back to our room late at night it still wasn’t really cooling. It was too late at that point to do anything.
Sheryl
Stayed 1 night in Apr 2024
Response from Gerald Miller on Apr 15, 2024
We are so sorry that you had that experience with your HVAC system. I will speak to the staff and get this taken care of as soon as possible. We hope you will stay with us again the next time you are in town.
our tv wasn't working so we called the desk and Keith came up to fix it really quickly. He fixed it and we had a great conversation about sports and cars. He is a bonus and employees like him and the folks on the front desk will keep us coming back.
Michael
Stayed 1 night in Mar 2024
Response from Gerald Miller on Mar 19, 2024
Thank you so much for such a great review. We are so glad you had a great experience with the staff and Keith. He surly does make a difference at the hotel! We can't wait to see you again.
8/10 Good
Susan
Mar 17, 2024
Liked: Cleanliness, staff & service
Susan
Stayed 1 night in Mar 2024
Response from Gerald Miller on Mar 18, 2024
Thank you so much for a great review. We hope to see you again the next time you are in Rock Hill.
We are so sorry your stay was not up to standards. We work hard to make sure our guests have a great experience. If you would like to talk more please feel free to reach out to us.
We were favorably impressed with the staff at all levels. We usually stay at Hampton Inns whenever we travel because of consistent efforts to accommodate our needs.
Our only issue on this visit was the lack of an exhaust fan in the bath room to deal with odors or humidity.
Robert
Stayed 2 nights in Feb 2024
Response from Gerald Miller on Feb 22, 2024
Thank you so much for the great review regarding the staff. However, we are very sorry that you had issues with your bathroom. It is something we have every intention of fixing. WE ALL hope to see you again the next time you are in town!
We have stayed here before and like the property and the staff but still, after a number of stays, have trouble finding it. It would be helpful to have some signage indicating what turn to take from Galleria Blvd, for example.
Gordon
Stayed 1 night in Feb 2024
Response from Gerald Miller on Feb 15, 2024
Thank you for your review and comments. We are sorry to hear that you had trouble with your finding of the hotel. We hope this would not prevent you for staying at the hotel again.
This hotel is our go to stop when we travel to Florida. Always clean and comfortable with very good service. Reasonably priced and close to travel route.
Thomas
Stayed 1 night in Feb 2024
Response from Gerald Miller on Feb 12, 2024
Thank you for the great review. We will see you on your way back!
Good location close to interstate, restaurants and shopping. Not noisy at all. Room was clean and fairly comfortable. Pretty nice Fitness Center and good breakfast. Staff was really nice!
Robert
Stayed 1 night in Jan 2024
Response from Gerald Miller on Jan 15, 2024
Thank you so much for such a great review. We hope to see you again soon.
The two managers were nice. The hotel was clean and quiet. The beds were comfortable. Bathrooms clean. All good.
I wish there were potatoes at breakfast. Otherwise it was a very nice hotel. The coffee was better than most hotels.
Beatriz
Stayed 1 night in Dec 2023
Response from Gerald Miller on Dec 23, 2023
Thank you so much for such a great review. Jackie our breakfast host prides herself on making the best coffee in town. I will make sure to share this with her. Hope to see you again soon.