The Del Monte Lodge Renaissance Rochester Hotel & Spa

4.0 star property

Choose dates to view prices

Consider a stay at The Del Monte Lodge Renaissance Rochester Hotel & Spa and take advantage of a free roundtrip airport shuttle, a terrace, and a garden. Indulge in a facial, a massage, and a body wrap at the onsite spa. The on-site American cuisine restaurant, Erie Grill, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.00 to 16.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Del Monte Lodge Renaissance Rochester Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Del Monte Lodge Renaissance Rochester Hotel & Spa?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Del Monte Lodge Renaissance Rochester Hotel & Spa on Jun 21, 2026 start from CA $338, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Del Monte Lodge Renaissance Rochester Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Del Monte Lodge Renaissance Rochester Hotel & Spa?

Check-out is at noon.

Does The Del Monte Lodge Renaissance Rochester Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Del Monte Lodge Renaissance Rochester Hotel & Spa located?

Situated in the business district, this spa hotel is within a 5-minute walk of Erie Canal and Sam Patch Dock. Schoen Place and Nazareth College are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 235 out of 332 reviews
Rating 8 - Good. 64 out of 332 reviews
Rating 6 - Okay. 21 out of 332 reviews
Rating 4 - Poor. 6 out of 332 reviews
Rating 2 - Terrible. 6 out of 332 reviews

Reviews

Verified

10/10 Excellent

Peter

Clean and well organized, one of the better hotel stays I’ve had!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

RITESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t get good sleep be cause of the loud humming sound. We asked for room change for second night and front desk immediately assigned us new room at the ground floor. The sound was less loud in the second room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent food and great location
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect staycation experience! Wonderful dining options nearby, and plenty of entertainment options, too!
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Really enjoyed my stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for the comfortable stay!

Room was very clean and the beds were very comfortable! Highly recommend.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having airport transit as well as proximity to restaurants and shops in the village
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very sweet staff. Beautiful, clean room. Restaurant and dairy dessert barn across the street.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area to visit lots to do within walking distance. Love the local businesses
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel when traveling to Rochester, the Del Monte is not overwhelmingly large, has a great staff, is convenient to many local destinations and always provides top notch service. Highly recommended.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Very clean rooms, close to many things. Will definitely stay again!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. Staff was helpful and wonderful Restraunt
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, ambience and cleanliness. This hotel has a small footprint, making it easy to maneuver and cozy, yet elegant and relaxing. Running alongside the hotel is the Erie Canal with a lovely walking and bike path and plenty of benches to sit and enjoy the peaceful view. This is a place to stay when you want repose. The beds were a bit more firm than we’d love, but everything else was excellent. We stayed here for our wedding night and the amenities they offered to us to make our stay extra special were just delightful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Really cute hotel tucked away in Pitsford, NY... convenient to all surrounding colleges. Staff is superior!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Yevgeniya

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent! We got a complimentary ride from the airport. Even though our flight was 30 minutes late, the shuttle driver waited for us at the airport. Then everyone was very welcoming offering free water bottles every day and also an apple when we were leaving early and didn’t have time for breakfast. Also, the food at the Erie Grill was excellent and included some healthy options.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to arrive early do to weather ( lake effect snow around the Great Lakes) and was very pleasantly surprised that we were able to check into our room several hours earlier! Front desk staff were extremely helpful and pleasant to work with. We are definitely going to book again. Quant location with a spa.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the village of Pittsford, right along the Erie Canal. There are lots of walkable places to go, including the Pittsford Dairy directly across the street and the village shops just across the canal. Hotel was quiet, room was spacious with lots of room to spread out a bit. The lounge chair with the fur throw was very special for a cold December night.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Balkir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well furnished and comfortable. However, rooms are bit dark. Great for a romantic stay but if you want to read and get some work done, good luck…
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Alexander

Liked: Amenities
The property is in a fantastic location. The room however is quite depressing. It is incredible dark. I mentioned that to them and they said they would give me an extra lamp. It would not make a difference. I enrolled in keyless entry and they did not know how the process worked on my phone
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel, noisy heater/AC unit

The hotel is new and clean. On the good side, the rooms have everything one would need, including slippers, but they do have one great downside. The problem is that the rooms have an HVAC unit inside each room in a utility closet and these units are VERY noisy — the floor is shaking when they come on. I had to unplug the temperature controller to shut the HVAC off and be able to sleep.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Alexis

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Nice, but not worth the price.

The stay was nice although I feel the price I paid was not worth it. The room was EXTREMELY dark. Even with the curtains open, several lamps on, and floor lighting I could hardly see anything. There was also an extremely loud noise that kept coming on. Whether it was a furnace or an AC unit, it kept waking my baby up at night, and my partner and I could hardly hear each other talk over it. The floor was coming apart in a few places, and the wall paper was splitting on a wall. There were also only 2 gallon sized trash cans which one was meant for recycling and was not enough. The towels were STIFF and VERY rough. I’m not sure if we were just put in this room because we had a child or what, but definitely not worth the $400+ for one night. The carpeting throughout the hotel was also very dirty. If it was clean the place would look 10x better. The style of the room was very nice and would’ve been great if it was taken care of.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍❤️
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Heather

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chidi

Liked: Cleanliness, amenities, property conditions & facilities
Service
Stayed 3 nights in Feb 2026