El Chivo Ski Lift Tours and Activities

Lovely hotel, superb and very friendly staff in all areas of the hotel. The views from the room and the pool were amazing. Restaurant was excellent.

Nothing but praise very nice overall. Wish it was closer to city center

You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!