Indoor pool

Reviews of Seven Oaks Hotel Regina

3 out of 5
Seven Oaks Hotel Regina
777 Albert St, Regina, SK

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1006 reviews" "
Rating 8 - Good. 308 out of 1006 reviews" "
Rating 6 - Okay. 192 out of 1006 reviews" "
Rating 4 - Poor. 90 out of 1006 reviews" "
Rating 2 - Terrible. 91 out of 1006 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

LAKINKUMAR

Business traveller
Disliked: Staff & service, amenities
no transparency, no water, no breakfast
Stayed 2 nights in May 2024

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good service, restaurant next door, plug for electric vehicles.
Stayed 1 night in May 2024
Response from G.Weir on May 23, 2024
Thanks for your great review.G.Weir

10/10 Excellent

Riviana

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in May 2024
Response from G.Weir on May 23, 2024
I like the top score.G. Weir

10/10 Excellent

Everett

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from G.Weir on May 23, 2024
Excellent!!!G. Weir

4/10 Poor

Meraphy

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from G.Weir on May 22, 2024
A below average score, wish I knew where we went wrong?G. Weir

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, near shopping; excellent restaurant!
Stayed 1 night in May 2024
Response from G.Weir on May 21, 2024
Thanks for the review and rating.G. Weir

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 1 night in May 2024
Response from G.Weir on May 21, 2024
An excellent review score.G. Weir

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome quiet would go back
Stayed 5 nights in May 2024
Response from G.Weir on May 16, 2024
Agreat, short, review.G. Weir

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from G.Weir on May 16, 2024
I am glad that this worked for you.G. Weir

6/10 Okay

ryan

Nice hotel
Stayed 1 night in May 2024
Response from G.Weir on May 15, 2024
We like your review, but we will have to try harder to get the last 2 stars.G. Weir

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s way overpriced and when asking for some cutlery or dishes to use the front desk wouldn’t provide any neither would the restaurant! They charge you $170 a room for a night don’t give breakfast anymore and when you ask for things like 2 bowls and spoons, nope!!!! Terrible!!!!
Stayed 1 night in May 2024
Response from G.Weir on May 14, 2024
I will be looking into the utensil and bowl request, we do provide that upon request, so I will see if something has changed with that.G. Weir

4/10 Poor

Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont recommend this dive. It was filthy and i just want to leave my stay there in the past.
Stayed 3 nights in May 2024
Response from G.Weir on May 14, 2024
We failed to meet your expectations and will continue to be better in the future.G. Weir

10/10 Excellent

Neil, Grenfell

Liked: Cleanliness, staff & service, property conditions & facilities
At least the hot tub was available this time
Stayed 2 nights in May 2024
Response from G.Weir on May 14, 2024
That hot tub sure is a valuable item. We have 0many guests ask about it when they are booking. Sporry about the past issue, glad all was good this time.G. Weir

4/10 Poor

monalisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from G.Weir on May 14, 2024
Looks like we failed this one.G. Weir

8/10 Good

BERNICE

Liked: Cleanliness, property conditions & facilities
It was an ok place to stay
Stayed 2 nights in May 2024
Response from G.Weir on May 9, 2024
GoodG. Weir

8/10 Good

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend getaway
Stayed 1 night in May 2024
Response from G.Weir on May 7, 2024
That is what I like to hear!! The Stay Cation is still alive and doing well.G. Weir

6/10 Okay

Douglas

Liked: Cleanliness
Main train line is 100 feet from window, comes with repeated blasts of horn. Extraordinary noise. Long wait checking in while clerk talked to client who eventually cancelled stay in the end. Indifferent dining room service and overcooked meal.
Stayed 1 night in May 2024
Response from G.Weir on May 8, 2024
Seems like this was a less than acceptable stay. A desk clerk can be held up by a needy customer, I feel your frustration, but they have to give each person the service they need, even when others are waiting.G. Weir

6/10 Okay

Sukhpal

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2024
Response from G.Weir on May 7, 2024
Will take it. Score has room to grow.G. Weir

2/10 Terrible

Chris

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool area gets worse every year and this time it’s was too much. Clumps of hair in the pool right after it was closed for cleaning. Just in general filthy pool area. Truly a shame
Stayed 1 night in May 2024
Response from G.Weir on May 6, 2024
Not sure about this hair issue, will look into it.G. Weir

10/10 Excellent

Kulwinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from G.Weir on May 6, 2024
I appreciate the high score.G. Weir

4/10 Poor

Karen

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The pool area was unique talked to the desk clear to confirm booking and tell them we would be a late check in asked about getting around with a walker and the room bathroom was so small I had to put the walker over the toilet close the door and scoot around to use the toilet very old and da ared loud kids and as soon as I pulled into the parking lot a women came to my window asking for handout of food
Stayed 2 nights in May 2024
Response from G.Weir on May 6, 2024
A less then acceprtable stay. I agree that the bathrooms aresmall. Back in 1970 that seemed to be an acceptable size. Not really able to make the washroom bigger, sorry.G. Weir

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from G.Weir on May 6, 2024
Thanks for the review.G. Weir

10/10 Excellent

Ervin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2024
Response from G.Weir on May 2, 2024
Great score.G. Weir

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
pool was interesting
Stayed 2 nights in Apr 2024
Response from G.Weir on May 2, 2024
The pool is an interesting feature. Could do so much more with so much more money.G. Weir

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 30, 2024
Not good. Wish we knew what was wrong?G. Weir

8/10 Good

Rahul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 29, 2024
A short but good review.G. Weir

10/10 Excellent

Staci

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
The pool is fun. But the pool is not licensed to have drinks.
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 27, 2024
Unfortunatly we were not granted a new licence after coved ended. We really mis not being allowed to have any food or beverage in the pool area.G. Weir

10/10 Excellent

Samantha

Stayed 1 night in Apr 2024
Response from G.Weir on May 16, 2024
Wnderful score.G. Weir

10/10 Excellent

Navdeep

Stayed 1 night in Apr 2024
Response from G.Weir on May 15, 2024
Another review that I really like.G. Weir

6/10 Okay

Aamir, Mississauga

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 27, 2024
An OK score is OK.G. Weir

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
air conditioning unit in room 151 made a loud bang when it cycled on and a loud hiss at the end of each cycle. very annoying!
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 24, 2024
Thanks for making me aware of the service needed.G. Weir

6/10 Okay

Madison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 25, 2024
Thanks for giving a rateing.G. Weir

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price! Staff was friendly and gave us late checkout. Lot of rooms being renovated. Little busy
Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 23, 2024
A good review, staff will like it.G. Weir

8/10 Good

Quintin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here since I was a kid
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 23, 2024
Thanks for your continued business.G. Weir

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour un soir seulement. Bonne qualité-Prix. Accès à un chariot de bagages auraient été pratique.
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 23, 2024
Thanks.G. Weir

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying on Expedia in full didn’t expect to be extorted $100 when first walking up to front desk. The room smelled so bad I had to leave a day early. Would never recommend this place.
Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 23, 2024
We will need to find the room you were in and investigate the issue.G. Weir

10/10 Excellent

Gilles

Stayed 1 night in Apr 2024
Response from G.Weir on May 14, 2024
Nice scoreG. Weir

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centres
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 23, 2024
Excellent to see this score.G. Weir

8/10 Good

Marmik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good staff
Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 23, 2024
2 good comments.G. Weir

4/10 Poor

Amber

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff that was around was really rude when kids were playing with pool toys that we bought and brought for them to play with. Pool person bitched and said that they weren’t allowed to play with their pool toys yet no where did it stat that the kids weren’t allowed to play with toys. Was really frustrating for not only us but the children as well
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 21, 2024
I am sorry that I have to disagree with you on this. There are signs in several places including right at the Tiki Hut that clearly state no pool toys allowed, only PFD and life jackets. My staff were just enforcing the posted rule.G. Weir

8/10 Good

David, Elrose

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 19, 2024
Good score.G. Weir

10/10 Excellent

Breena

Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 19, 2024
I like the score.G. Weir

10/10 Excellent

Cross Border

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, friendly staff and easily accessible to everywhere I needed to get too.
Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 17, 2024
Great review, thaks for taking the time to post it.G. Weir

4/10 Poor

Persida

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from G.Weir on Apr 19, 2024
Looks like we failed to meet your expectation. Will try to get better.G. Weir

8/10 Good

Brianne

Stayed 2 nights in Apr 2024
Response from G.Weir on May 7, 2024
That is a good score with our team looking to improve by 1 more star.G. Weir

6/10 Okay

Hailey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds need some serious work….. paint comes off in clumps cause of humidity
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 18, 2024
We are renovating rooms this year and the beds will be part of that.G. Weir

8/10 Good

Raschel

Stayed 1 night in Apr 2024
Response from G.Weir on May 6, 2024
A pretty good score.G.weir

6/10 Okay

Joseph

Stayed 1 night in Apr 2024
Response from G.Weir on May 3, 2024
Not bad, not great.G. Weir

4/10 Poor

Rami

Stayed 4 nights in Apr 2024
Response from G.Weir on May 3, 2024
looks like we are not meeting the expectations.G. Weir

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from G.Weir on Apr 14, 2024
Hit an average score, maybe better next time.G. Weir