We stayed here from May 1 for three nights for a group event. While the home was fairly clean and early check-in was accommodated, the overall experience was disappointing.Communication:Communication was very poor overall and often unresponsive. Important questions about accessibility and furniture were ignored, so I had to figure things out after check-in. I also had to follow up just to receive check-in information the day before arrival. After the stay, communication regarding a major issue was also inadequate.Internet issue:The internet did not work at all during our stay, which was critical for our event. I reported it right away and spent a significant amount of time troubleshooting with the host’s permission, but nothing was resolved. A technician visit was mentioned but never occurred during our stay. Our group had to rely on mobile hotspots, which caused major inconvenience and disrupted our plans.Follow-up:After checkout, I expected some communication regarding this issue, but I had to initiate contact about compensation. The host questioned whether the issue was caused by us and said it would be investigated, but did not follow up for several days. I will have to escalate the matter through the platform.Additional notes:The property is older but maintained. It is also very close to a freeway, so noise is noticeable.