[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pik Palace, Shahdag, Autograph Collection Mountain adventures and relaxation await at this family-friendly retreat with horse rides through snowy peaks and rejuvenating spa treatments. ![Exterior](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/w4000h2663x0y0-3531988f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 King Bed, Smoking](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/9049bb95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/2454e389.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/9192893f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed, Smoking](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/ffa7ae21.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Anykh Mosque and Shahdag, Pik Palace, Shahdag, Autograph Collection offers adventure and relaxation. Enjoy horseback riding or snowboarding, unwind with Ayurvedic spa treatments, dine at two international restaurants, and enjoy the arcade/game room and library. 9.0 Wonderful ## Popular amenities - - Hot tub - Pet-friendly - Pool - Bar - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9680083&PinnedHotelID=9680083&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Room, Smoking, Resort View](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/7cecb867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Smoking, Resort View ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Separate bedroom Hair dryer Bathrobes Private bathroom - 527 sq ft - Sleeps 3 - 1 King Bed OR 2 Double Beds ![Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/7b855c92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed) ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds LCD TV Separate bedroom Hair dryer Bathrobes - 688 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Executive Suite, 1 King Bed, Mountain View](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/1834334b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Mountain View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Fireplace Air conditioning Free cribs/infant beds LCD TV Separate bedroom Hair dryer - 893 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 Double Bed, Smoking, Resort View (Balcony)](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/dff59542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Smoking, Resort View (Balcony) 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds LCD TV Separate bedroom Hair dryer Bathrobes - 516 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ![Presidential Suite, 1 King Bed, Smoking](https://images.trvl-media.com/lodging/10000000/9690000/9680100/9680083/e99a41f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Smoking ### Highlights Soundproofed Private rooftop hot tub Air conditioning Free cribs/infant beds LCD TV Separate bedroom Hair dryer Bathrobes - Mountain view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQusar-Hotels-Pik-Palace.h9680083.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQusar-Hotels-Pik-Palace.h9680083.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.31739%2C48.13546&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y4gVdIDqJ8dSXuD0o5xPhXR4dns=) Gusar-Laza Road Km 29, Shahdag, Qusar #### What's nearby - Laza Waterfalls - 10 min drive - 4.3 km - Anykh Mosque - 15 min drive - 10.7 km #### Restaurants - ‪Slice - ‬6 min drive - ‪Gondola - ‬6 min drive - ‪Shahdag Restaurant 2351 - ‬19 min drive - ‪Şahdağin Dadi - ‬9 min walk - ‪Ferma Art Fried Chicken - ‬6 min drive ## About this property ### Pik Palace, Shahdag, Autograph Collection Luxury family-friendly hotel near Laza Waterfalls Located close to Anykh Mosque, Pik Palace, Shahdag, Autograph Collection provides a terrace, a coffee shop/cafe, and a garden. Active travelers can enjoy amenities like horseback riding and snowboarding at this hotel. Indulge in a massage, a manicure/pedicure, and a body scrub at The Club, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and a library. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free self parking and valet parking - Continental breakfast (surcharge), express check-out, and express check-in - Supervised childcare (surcharge), meeting rooms, and a billiards/pool table Room features All 171 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with separate tubs/showers and bidets - 32-inch LCD TVs with premium channels - Free infant beds, electric kettles, and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/12000000/11600000/11598900/11598882/a2ea3c6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shahdag Hotel & Spa Qusar - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 159 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=11598882&PinnedHotelID=11598882&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78480000/78472100/78472094/3f6bce07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Park Qusar Resort & Spa Hotel Qusar - Pool - Breakfast included - Spa - Kids pool 8.4 Very good 11 reviews CA $86 CA $102 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=78472094&PinnedHotelID=78472094&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/35000000/34860000/34851500/34851402/1b5640bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zirve Hotel Qusar - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 18 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=34851402&PinnedHotelID=34851402&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/10000000/9680000/9679300/9679257/1d06f4e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Chalet, Shahdag, Autograph Collection Qusar - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=9679257&PinnedHotelID=9679257&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/91000000/90590000/90583900/90583900/46368473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quba Vadi Chalet Hotel Quba - Pool - Breakfast included - Spa - Pet-friendly 6.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=90583900&PinnedHotelID=90583900&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78570000/78564300/78564280/ee53cf90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GAYA Residences Shahdag Qusar - Kitchen - Pet-friendly - Parking included - Free WiFi 8.4 Very good 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=78564280&PinnedHotelID=78564280&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AZN 35 for adults and AZN 17.50 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Alpina Brasserie - Chocolat Bar - Terraza Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Horseback riding/rentals - Hot tub - Indoor pool - Library - Outdoor pool - Sauna - Ski-in/ski-out access - Snowboarding - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Business services - 3,229 square feet of conference space - Business center - Meeting rooms ### Outdoors - Garden - In a regional park - In the mountains - Terrace ### Full-service spa - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Assistive listening devices - Elevator (41 inch wide door) - Grab bar near toilet (30 inches high) - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (43 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 7 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium digital channels - iPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in fee for check-in between 3:00 PM and noon Express check-in available ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from October 2 2025 to November 1 2025 (dates subject to change): - One of the swimming pools The property will be renovating from October 2 2025 to November 1 2025 (completion date subject to change). The following areas are affected: - One of the swimming pools During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday: - Indoor pool The following facilities are closed on Saturday and Sunday: - Indoor pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of AZN 45 per pet, per night Service animals are welcome, and are exempt from fees 1 total (up to 22 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for AZN 100.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately AZN 35 for adults and AZN 17.50 for children - Pet fee: AZN 45 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 3:00 PM and noon - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: AZN 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Pik Palace Shahdag Autograph Collection Hotel Qusar Pik Palace Shahdag Autograph Collection Hotel Pik Palace Shahdag Autograph Collection Qusar Hotel Pik Palace, Shahdag, Autograph Collection Qusar Qusar Pik Palace, Shahdag, Autograph Collection Hotel Pik Palace Shahdag Autograph Collection Hotel Qusar Pik Palace Shahdag Autograph Collection Qusar Pik Palace Shahdag Autograph Collection Pik Palace, Shahdag, Autograph Collection Qusar Pik Palace Shahdag Autograph Collection Hotel Hotel Pik Palace, Shahdag, Autograph Collection Pik Palace, Shahdag, Autograph Collection Hotel Pik Palace, Shahdag, Autograph Collection Qusar Pik Palace, Shahdag, Autograph Collection Hotel Qusar ## Frequently asked questions ### Does Pik Palace, Shahdag, Autograph Collection have a pool? > Yes, this property has an indoor pool and an outdoor pool. One of the pools will be unavailable from October 2 2025 to November 1 2025 (dates subject to change). The property will be renovating one of the pools from October 2 2025 to November 1 2025 (completion date subject to change). ### How much does it cost to stay at Pik Palace, Shahdag, Autograph Collection? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Pik Palace, Shahdag, Autograph Collection on Oct 14, 2025 start from CA $115.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Qusar-Hotels-Pik-Palace.h9680083.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pik Palace, Shahdag, Autograph Collection pet-friendly? > Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of AZN 45 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Pik Palace, Shahdag, Autograph Collection? > Self parking and valet parking are free at this property. ### What time is check-in at Pik Palace, Shahdag, Autograph Collection? > Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–noon for a fee. ### What time is check-out at Pik Palace, Shahdag, Autograph Collection? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Pik Palace, Shahdag, Autograph Collection located? > Located in the mountains, this ski-in/ski-out hotel in Qusar is within 9 mi (15 km) of Laza Waterfalls and Anykh Mosque and close to winter sports such as sledding and snowmobiling. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pik Palace, Shahdag, Autograph Collection Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 52 8 - Good 18 6 - Okay 4 4 - Poor 4 2 - Terrible 2 ### 9.0/10 Cleanliness ### 8.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### NAZIF Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View from hotel is really worth staying for at 3 days staff is really helpful the place where hotel is located is really awesome must stay in this hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/9c2a4a88-7369-4022-acc6-d282e71a7463-1757664394473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NAZIF Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nargiz Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is great with a variety of entertainment options. The staff was very friendly and helpful especially Gunel from Alpina restaurant and Gulnar from Spa and massages. Thank you ##### Nargiz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rakshit May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to stay ##### Rakshit Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Great hotel. Staff was helpful. Room was clean and spacious. SPA service was great. ##### Verified traveller Stayed 1 night in Jul 2025 ### 4/10 Poor #### Noor Jul 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not clean ##### Noor Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Seymur Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Hotel This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back ##### Seymur Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Seymur Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Pik Palace Hotel This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back ##### Seymur Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hala Feb 17, 2023 Liked: Staff & service, amenities, property conditions & facilities Clean, warm and well kept. This beautiful hotel is the perfect stay for families and individuals, with multiple restaurants surrounding. The rooms are well heated, clean and modern. The hotel has many amenities such as a gym, indoor and outdoor pool, as well as a ski shop below. I would definitely stay again. ##### Hala Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Olga Feb 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great! ##### Olga Stayed 4 nights in Feb 2023 ### 4/10 Poor #### Jaykishan Jan 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible service House keeping was poor Bell boy did not deliver our luggage for more than an hour Poor service at the swimming pool Over all not a pleasing experience ##### Jaykishan Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Nimra Jul 28, 2025 Liked: Property conditions & facilities Disliked: Staff & service We chose Pik Palace Shahdag, a Marriott Bonvoy hotel, for our honeymoon expecting a premium 5-star experience — but it turned out to be a major disappointment. Right from the start, the AC in our room didn’t work. At this level, you expect basic comforts to be guaranteed, especially when you’re paying premium prices. We reported it immediately and someone from engineering came at midnight, assuring us it was fixed. But the AC never worked, and we spent the entire first night feeling hot and suffocated. The next morning, we again requested help and asked for a room change. Shockingly, they offered us a room without a balcony or mountain view — even though we had paid 100 manat extra (double what we should have) for a balcony and view. This was unacceptable. We stayed in the room the entire next day until 9 PM, still dealing with the broken AC and no proper solution. After multiple complaints and reminders, they finally moved us — late at night, right before our final morning checkout. While the final room was fine, it came too late. Both our nights were ruined, especially the first — a night we’ll never get back. The mismanagement, overcharging, and lack of urgency from a so-called 5-star hotel was shocking. I would not recommend Pik Palace Shahdag to anyone, especially not for a special occasion. You’re paying for luxury but receiving careless service and discomfort instead. ##### Nimra Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Vagif Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The only negative point The only what I did not like there is not enough waiters to serve full loaded breakfast time, as juices, water, tea or coffee you can get only upon requests from waiter, means sit and wait if he is busy by serving others. ![](https://a.travel-assets.com/ugc/hotel-reviews/DF0ED4F7EB66CB087AE362F548C42E487A30CCC61709317481986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vagif Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Sulaiman Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sulaiman Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Gautam Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gautam Stayed 2 nights in May 2025 ### 10/10 Excellent #### Vineeth May 25, 2025 Liked: Property conditions & facilities, room comfort ##### Vineeth Stayed 2 nights in May 2025 ### 10/10 Excellent #### vinicius Mar 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### vinicius Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Natalia Feb 8, 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Natalia Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Dwi Jan 20, 2025 ##### Dwi Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### mounir Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and service ##### mounir Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Maria Mar 13, 2024 Liked: Cleanliness, property conditions & facilities ##### Maria Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### bassam Mar 6, 2024 ##### bassam Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Khaled Feb 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Khaled Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Lala Feb 3, 2024 ##### Lala Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ahmad Dec 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ahmad Stayed 2 nights in Dec 2023 ### 8/10 Good #### Fatima Mar 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fatima Stayed 1 night in Feb 2022 ## 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