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West Hotel

3.0 star property
Recharge with complimentary refreshments at the manager’s reception or explore local attractions near this conveniently located hotel.

Choose dates to view prices

At West Hotel, experience the vibrant energy of a business district hotel revitalized in 2020. Enjoy shopping on site, an outdoor entertainment area, and daily manager's receptions. Stay connected with free in-room WiFi and take advantage of amenities like self parking, coffee/tea in the lobby and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
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About this property

West Hotel

  • Hotel in the business district
  • A free daily manager's reception, shopping on site, and an outdoor entertainment area are just a few of the amenities provided at West Hotel. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), self parking (surcharge), and an elevator
    • Outdoor furniture, a bicycle cleaning area, and tour/ticket assistance
    • Luggage storage, a reception hall, and coworking spaces
  • Room features
  • All guestrooms at West Hotel have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
  • Extra amenities include:
    • Bathrooms with rainfall showers and hair dryers
    • LCD TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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Reception
Crystal Hotel
Puli
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 79 reviews
The price is CA $64
CA $73 total
includes taxes & fees
Jun 2 - Jun 3
Crystal Hotel
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of TWD 499 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 299 for adults and TWD 299 for children
  • Uncovered self parking fee: TWD 200 per day
  • Pet fee: TWD 499 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Frequently asked questions

Is West Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a fee of TWD 499 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at West Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at West Hotel on May 26, 2026 start from CA $47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for TWD 200 per day. Limited spots are available.

What time is check-in at West Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at West Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is West Hotel located?

Located in the heart of Puli, this hotel is within a 10-minute walk of Lungnan Natural Lacquerware Museum, Puli Brewery Factory, and Puli Town Night Market. Kokomu and Geographic Center of Taiwan are also within 2 mi (3 km).

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 50 out of 127 reviews
Rating 8 - Good. 56 out of 127 reviews
Rating 6 - Okay. 17 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

Reviews

Verified

4/10 Poor

Mingte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was first assigned to a room that was totally not cleaned at all. Further, one of 2 keys did not work at all. Later they switched me to another room which was fine and thank them. But again, for the new room, one of 2 keys did not work again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

茂松

Liked: Cleanliness, staff & service, amenities
客房清潔乾淨，員工服務態度很好
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sung Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以價格來說，這樣的環境真的很棒了
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Min-Hui

Disliked: Staff & service
如晚入住請先跟飯店人員確認 櫃台服務人員11點下班 採自行房卡進出 走廊地毯很髒 房內算乾淨 位置佳
Stayed 1 night in Oct 2025
Verified

8/10 Good

RIKA

Liked: Cleanliness, property conditions & facilities
ひとり旅だったので、あれこれ煩くなくて良かったです。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

YU-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦的旅店

地點適中，價錢合理，CP值還不錯
Stayed 1 night in Jul 2025
Verified

8/10 Good

YU-JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雙人房蠻寬敞的，床也特別大，感覺是雙床房併成的！蠻乾淨的！
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Chao-Ling

Disliked: Room comfort
木板隔間.隔壁的電視.談話聲音.聲聲入耳. 停車費要收200元.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

SIN-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

五星級的旅館

很棒，還協助升等，以後有機會還會再來
Stayed 2 nights in May 2022
Verified

10/10 Excellent

DUEN SHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初次在埔里住宿就有絕佳體驗

建築還很新，清潔也無問題，空間也頗為寬敞。而最大優勢是位置，其距離所有長程客運最近的站牌僅約百公尺，隔個路口即是全家。往後只要價格不漲太多，都會是去埔里住宿的首選。
Stayed 1 night in May 2022
Verified

8/10 Good

栩茵

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務親切

櫃檯服務人員態度親切，停車需付費，沒有先說明，房間很大，位於埔里市區，對面有全家便利商店很方便。
Stayed 1 night in Feb 2022
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
整體來說還好，只是加熱水壺沒得插電不會過電⋯
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Mirco

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
位置熱鬧，房間乾淨，員工親切 但房間隔音差，隔壁住了有一群孩子的家庭， 快把房子給拆了，跟櫃台反應也未獲改善。
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蚊子很多，住一晚滿腳包
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a quick stay but rough around the edges

For a simple one night stay it was fine -- the lady at the front counter was nice, the bed was comfortable, and parking was convenient. But, some negative: 1. sound-proofing was bad even by hotel standards, 2. there were no towels in my room when I checked in. Had to notify the front desk. 3. the only hotel I've ever seen without a power outlet near the bed. Even with a 10 ft charging cable I wasn't able to charge my phone overnight while having it within reach.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

振豪

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
店員親切 基本設施都不錯 唯一小缺點就是走廊地毯可能有人打翻飲料 有點污漬 不過不是房間內 影響不大 其他都很好
Stayed 1 night in Sep 2021
Verified

8/10 Good

TUNG YANG

Liked: Staff & service, property conditions & facilities

軟硬體皆可再加強

住宿停車要額外付費，這點網路上未說明清楚！大廳包含洗手間都有蚊子飛舞！早餐內容需要加強！但床非常好睡！
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Hsin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯

房間整潔舒適、人員從櫃檯到房務都很親切，隔音效果不錯睡的很好，附近很多好吃的很方便，寵物友善，房價合理，有機會下次還會再來住。
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
經濟實惠的小型旅館，櫃檯小姐很友善，整齊乾淨，房間大；房間隔音不太好，廁所抽風機聲音很大
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

chih hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨又舒適
Stayed 1 night in Jan 2021
Verified

8/10 Good

輔祥

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

乾淨、舒適、交通便利。
Stayed 1 night in Nov 2020
Verified

8/10 Good

Chin Hui

Liked: Cleanliness, room comfort

整體評價

旅館大廳非常悶熱，有蚊子 服務人員也不熟悉業務的樣子， 入住手續等了非常久的時間才確認。 房間還算整潔，空間也不小。 早餐時間非常晚，八點才開始， 早出門的我們根本沒辦法吃早餐。
Stayed 1 night in Oct 2020
Verified

8/10 Good

Tao

Liked: Staff & service, amenities, property conditions & facilities
早餐好吃，地理位置佳。
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cp值高
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
感覺很好的經濟旅館，適合自助旅行背包客
Stayed 1 night in Sep 2020