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Reviews of Hotel Bellavista

4 out of 5
Hotel Bellavista
Ave Vicente Perez Rosales 060, Puerto Varas, Los Lagos

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 373 reviews" "
Rating 8 - Good. 140 out of 373 reviews" "
Rating 6 - Okay. 23 out of 373 reviews" "
Rating 4 - Poor. 10 out of 373 reviews" "
Rating 2 - Terrible. 6 out of 373 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Bellevista were so helpful and patient with us (as we asked a million questions every day). They gave great recommendations for places to eat and things to do and see. We had a lovely view of the volcano and lake. We loved our stay here.
Stayed 3 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

George

Stayed 4 nights in Mar 2024

10/10 Excellent

myrna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with great views
Stayed 2 nights in Mar 2024

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel in excellent location. Good breakfast and restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

john s

Stayed 1 night in Feb 2024

8/10 Good

Emma

Stayed 1 night in Feb 2024

4/10 Poor

Roberto Carlos

Disliked: Staff & service, room comfort
No recomendable
Desde que llegamos la atención en el front desk no fue buena. La habitación si estaba limpia pero era toda antigua, tenía un mueble para el frigobar pero no había frigobar, no tenía aire acondicionado y en pleno verano se hace insoportable el calor de la noche. Lo único rescatable fue la vista por estar en el quinto piso. La tarjeta del cuarto se desactivaba literal cada vez que salía así que durante tres días estuve teniendo que activarla varias veces. El desayuno rico pero con pocas opciones. Para usar la piscina tienes que separar turno y llevar gorro porque sino te lo alquilan ahí.
Stayed 2 nights in Jan 2024

8/10 Good

Dennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpul and friendly. I had two minor issues that were resolved inmediatly.
Stayed 3 nights in Jan 2024

4/10 Poor

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
This property has a beautiful view. That's all. The room ($200 us) had NO amenities. No Kleenex. One plug. Very weird addition to be used as (closet?). Ancient fixtures in the bathroom. Missing a lampshade and none of the lights matched. Basically it had no decor. No coffee. Rug was threadbare. Towel warmer didn't work. We have stayed at Motel 6's that had more amenities and more charm. The lobby is very nice. The breakfast was quite large and varied. I think it was very overpriced.
Stayed 1 night in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view but on top of traffic.
The location was great, right downtown and on the bay, it was right in the activity or festival and walking distance to rental kayaks, etc. Our room had a beautiful view of Volcan Orsono. It's also right on top of the street that borders the bay. It's an older building, with no heat or AC in the room (that we could find, anyway). To cool off, we had the window wide open, which was OK during the day, but when we wanted to sleep, we had to close the window to keep out traffic noise, so it got a bit toasty. Great breakfast. Good restaurant for dinner, as well. Staff was quite nice.
Stayed 1 night in Jan 2024

8/10 Good

Leslie

Travelled with partner
We stayed here twice on our trip. The second stay we got an updated room, which was much much nicer than the one we got in the first stay. We enjoyed the lake views from our window.
Stayed 2 nights in Jan 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service
Great location, beautiful views, easy parking. Lots of great restaurants within walking distance. They had live music on upstairs deck which was nice but the service was horrible. Beds could be upgraded for price of stay.
Stayed 2 nights in Dec 2023

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

tahereh

There is a patio right next to my room with very loud noise of music playing constantly. group people would go to the patio and being very very loud till very late at night. requested if possible for me to remove my room since it was so loud, they refused it, so no I do not recommend this place to anybody. Staff weren’t very helpful or accommodating. View from the room is beautiful. That’s a only good thing about this hotel 😞👎👎
Stayed 3 nights in Dec 2023

10/10 Excellent

JianPing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful frinty desk staff!
Stayed 3 nights in Nov 2023

4/10 Poor

JOSE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The issue was the room. Poor lighting, moldy smell. Ready bad settings
Stayed 1 night in Nov 2023

10/10 Excellent

Ahmad Jalal

Stayed 2 nights in Oct 2023

10/10 Excellent

Cristobal

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring right on the lake with a view from your room cannot be beat. We loved this quirky hotel with so much history and character. The rooms were clean and beds very comfortable. Breakfast buffet was extensive and wonderful. The pool was inviting and the real fire in the common space made us feel cozy and warm on a chilly rainy day. There is even a reading space with books to borrow.

10/10 Excellent

Maria de la Luz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel fue súper cómodo, cerca de todo, el personal muy amable y pendiente de mi hijo pequeño; los desayunos muy ricos y el restaurante muy bueno!
Stayed 4 nights in Jun 2023

8/10 Good

Roi

Stayed 4 nights in Jun 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Jhon

Stayed 1 night in Apr 2023

6/10 Okay

Paulina

Stayed 4 nights in Mar 2023

10/10 Excellent

Michele

Stayed 2 nights in Mar 2023

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and peaceful place
This place is very peaceful and the location is excellent facing the lake Llanquihue. The hotel had a bar, restaurant and even lots of places to relax such as a library. Breakfast was also good. People were helpful.
Stayed 2 nights in Feb 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE PLACE TO STAY
Stayed 2 nights in Jan 2023

10/10 Excellent

Brenda

Stayed 5 nights in Jan 2023

10/10 Excellent

paola andrea

Stayed 1 night in Jan 2023

8/10 Good

Ro

Stayed 7 nights in Jan 2023

10/10 Excellent

carlos

Stayed 2 nights in Jan 2023

8/10 Good

Frederic

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Karen

Stayed 1 night in Jan 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well located and with beautiful views. Only setback was the strict need to schedule the use of the amenities but otherwise it was ok

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely comfortable, friendly hotel with great views and cosy lounges and communal areas which I think would be great if you visit in winter. The breakfast was very good with an amazing selection of cakes and very good bread.
Stayed 3 nights in Nov 2022

2/10 Terrible

Julio

Disliked: Staff & service, property conditions & facilities, room comfort
Poor communication? Worse !
Unlucky to be there a night with hot weather. Since there is no AC, we opened the windows and didn’t sleep because the street noises. We decided to leave to another hotel. We had used hotel.com for 2 nights. We wanted to be assure that we pay for one night only but the hotel management didn’t guarantee the one night only. The front desk told me they called hotel.com and got no answer but I called hotel.com and while I stood in the front desk, hotel.com called the hotel and AMAZINGLY they let the phone ring over and over in front of us. I was appalled and told them to pick up the phone, so they did and put the hotel.com agent on hold. The hotel.com agent called me back when we were in the room ready to move to a different hotel. Hotel Bellavista never picked up the phone. But the agent reassured us that we won’t be charge. A simple issue could have been solved easily by talking to the hotel.com agent.
Stayed 2 nights in Nov 2022

8/10 Good

JooHyun

Stayed 1 night in Nov 2022

10/10 Excellent

Virginia

Stayed 1 night in Nov 2022

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and very convenient— Perfect location
Stayed 1 night in Oct 2022

8/10 Good

Jane

Stayed 1 night in Oct 2022

8/10 Good

PARAG, Seattle

Stayed 4 nights in Jun 2022

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa vista al lago
Super lindo, la habitación muy acogedora con vista al lago y volcanes. El restaurant ofrece onces alemanas exquisitas!!
Stayed 2 nights in Jan 2022
Response from Equipo atencion al cliente on Jan 11, 2022
Hola Nathaly, muchas gracias por los comentarios entregados, esperamos prontamente poder recibirlos para que disfruten de nuevos y mejorados servicios. Saludos!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellavista is a historic hotel. You can see pictures and some remains from the very first years of the hotel. Our room had a wonderful view to the lake. Staff was very friendly. We couldn’t use all the amenities because of the COVID precautions. But the hotel has sauna and indoor Pool.
Stayed 2 nights in May 2021