Title: El Encanto (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6085110&destination=Puebla%2C+Puebla%2C+Mexico&selected=18313355&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Encanto Travelers enjoy Thai massages and aromatherapy treatments on a peaceful rooftop with cathedral views at this relaxing retreat in Puebla's historic heart ## Photo gallery for El Encanto ![Bar (on property) - El Encanto (Puebla)](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/d0fcf870.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - El Encanto (Puebla)](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/686579bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - El Encanto (Puebla)](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/1f55867b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - El Encanto (Puebla)](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/e7893820.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - El Encanto (Puebla)](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/18ffcccb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Encanto in Puebla Historic Center offers rooftop relaxation with cathedral views. Enjoy Thai massages and aromatherapy at the spa, and satisfying meals at the restaurant. Free in-room WiFi, multilingual staff, and luggage storage ensure a hassle-free stay. ## Reviews 7.2 Good ## Popular amenities - Spa - Free WiFi - Air conditioning - Business services - Bar - Room service ## Room options ### Check availability for these dates Tonight [Mar. 27 - Mar. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 28 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Loft, 1 Double Bed ![Standard Loft, 1 Double Bed](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/cccd64de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Loft, 1 Double Bed - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/934e19ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 7.0 Good 2 reviews - 484 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 Bedroom ![Junior Suite, 1 Bedroom](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/9b3fb474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Luxury Double Room, 1 King Bed ![Luxury Double Room, 1 King Bed](https://images.trvl-media.com/lodging/19000000/18320000/18313400/18313355/4501b4b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed - 75 sq ft - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Encanto.h18313355.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Encanto.h18313355.Hotel-Information) ## About the area Located in Puebla Historic Center, a neighborhood in Puebla, El Encanto is near a metro station. Great Pyramid of Cholula and Palafoxiana Library are local landmarks, and the area's natural beauty can be seen at La Malinche National Park and Parque Benito Juárez. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. [Visit our Puebla travel guide](https://www.expedia.ca/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04297%2C-98.19970&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-a1FDoMnuVPnE3eUjeg4mxeeV9I=) 5 Poniente No. 105, Local B, Centro, Puebla, PUE, 72000 ### What's nearby - ![Zócalo de Puebla](https://images.trvl-media.com/place/6171841/f5f6c596-bf85-4288-852a-edf04dedcdcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo de Puebla 2 min walk \- 0.2 km - ![Puebla Cathedral](https://images.trvl-media.com/place/6113676/c5c18e97-bf52-488e-82ce-67db6e1de41f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puebla Cathedral 2 min walk \- 0.2 km - ![Los Sapos Bazaar](https://images.trvl-media.com/place/6302169/f027f39e-680e-45b4-a62c-ac876c62c911.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Sapos Bazaar 5 min walk \- 0.5 km - ![Santo Domingo Church](https://images.trvl-media.com/place/6302143/eec26f8f-3553-436e-9344-fa9295dd24f9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Church 7 min walk \- 0.6 km - Puebla Convention Center 10 min walk \- 0.9 km ### Getting around - Puebla–Cholula Tourist Train Terminal 9 min drive - Puebla Intl. Airport (PBC) 43 min drive ### Restaurants - El Mural de los Poblanos 1 min walk - Comal Cocina de Antojo 1 min walk - Tortas Meche 3 min walk - Attico 303 1 min walk - Frenchies Café 1 min walk ## About this property ### El Encanto Hotel near Zócalo de Puebla El Encanto provides amenities like a rooftop terrace and a bar. Treat yourself to spa services, such as a hot stone massage, a facial, or a body treatment. Stay connected with free in-room WiFi. Additional perks include: - A roundtrip airport shuttle (surcharge), an elevator, and luggage storage - Wedding services, 1 meeting room, and tour/ticket assistance - Smoke-free premises, multilingual staff, and a 24-hour front desk Room features All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Private yards, housekeeping, and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/38000000/37060000/37058300/37058239/dabd0d74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aroma 406 Puebla Historic Center - Free WiFi - Breakfast available - Laundry - Room service 8.6 Excellent 175 reviews CA $40 CA $48 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=37058239&PinnedHotelID=37058239&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Room](https://images.trvl-media.com/lodging/72000000/72000000/71991200/71991140/e7be6b5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Escala Puebla Centro Puebla Historic Center - Pet friendly - Free WiFi - Restaurant - Housekeeping 8.8 Excellent 376 reviews CA $37 CA $44 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=71991140&PinnedHotelID=71991140&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/37000000/36340000/36335700/36335657/50fde432.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Teresita Puebla Historic Center - 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Restaurant - Parking available - Business services 8.2 Very good 1,000 reviews CA $60 CA $71 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1649042&PinnedHotelID=1649042&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22120000/22116500/22116408/ae5f1d3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gala Puebla Historic Center - Parking included - Free WiFi - Restaurant - Business services 8.0 Very good 639 reviews CA $39 CA $47 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=22116408&PinnedHotelID=22116408&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=18313355&PinnedHotelID=18313355&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18313355,37058239,71991140,36335657,19647672) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking within 1 mile (MXN 100 per night), from 8:00 PM to 8:00 AM; reservations required - Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request - Area shuttle (surcharge) ### Food and drink - A bar/lounge - Snack bar/deli ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage ### Guest services - Concierge services - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Low-height electrical outlets in bathroom ### More - 1 building - 2 floors - Built in 1750 - Colonial architecture - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 0) - Nearby parking fee: MXN 100 per night (3281 ft away; open 8:00 PM to 8:00 AM) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as El Encanto Hotel Puebla El Encanto Puebla El Encanto Hotel El Encanto Puebla El Encanto Hotel Puebla ## Frequently asked questions ### Is El Encanto pet-friendly? ### How much does it cost to stay at El Encanto? ### What time is check-in at El Encanto? ### What time is check-out at El Encanto? ### Does El Encanto provide a shuttle to the airport? ### Where is El Encanto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Encanto Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.6 Location ### 7.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 42 8 - Good 34 6 - Okay 15 4 - Poor 16 2 - Terrible 17 ## Reviews Verified ### 10/10 Excellent #### Cindy Jan 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El Encanto was a wonderful stay, we were there for a wedding, from the outside you could not imagine the beauty with in, it’s rustic and beautiful and great picture ops all around the hotel, if you get the corner room it has a balcony looking out to the cathedral and wow, the rooftop bar was where the wedding took place breath taking view of the cathedral and when lit at night wow, wonderful all around, only complaints I have to give bathroom in our room had water marks on the ceilings and walls, some rooms did smell a little damp or moldy from what I was told, steak at the reception did not meet anyone’s expectations it was tough and dry could not be cut or chewed at all, other than that the rest of the food an cocktails were delicious, Hotel is very centric everything is within walking distance, plenty of delicious restaurant all around ##### Cindy Stayed 2 nights in Jan 2024 Verified ### 2/10 Terrible #### CESAREO Jan 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort worst hotel I'vebeen in my life ##### CESAREO Stayed 2 nights in Jan 2024 Verified ### 6/10 Okay #### Claudia Ayala May 21, 2025 We got at our room it was no toilet paper ##### Claudia Ayala Stayed 1 night in May 2025 Verified ### 4/10 Poor #### Heinz Jul 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Service almost not existing. Maintanance and cleanleness bad. 2019 all good, now completly bad. ##### Heinz Stayed 3 nights in Jul 2025 Verified ### 8/10 Good #### Jose May 19, 2025 Liked: Cleanliness, staff & service, amenities I read the reviews about ac not working properly so I made sure to ask about the ac. They assured me it was working. I left AC on Coldest setting and it never got cool. I let staff know the next day as well. Horrible sleeping experience when it’s hot. Overall the place is cool. ##### Jose Stayed 1 night in May 2025 Verified ### 4/10 Poor #### Carter May 5, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Needs Improvement The air conditioning did not work. The room was hot, humid, and uncomfortable. In the morning I went to check out and was in the elevator with my luggage. The door closed, I pressed the button, and then nothing. I was trapped inside and had to call the front desk on my phone to get someone to come help me get out. ##### Carter Stayed 1 night in May 2024 Verified ### 8/10 Good #### Angel Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo bien, excepto el tiempo de atención de la recepción, tardamos 30 minutos en salir por que no estaba en su puesto la recepcionista. ##### Angel Stayed 1 night in Jun 2025 Verified ### 4/10 Poor #### David Jul 2, 2025 Liked: Property conditions & facilities Disliked: Cleanliness Bien ubicada, el edificio está muy interesante, habitaciones amplias sin embargo las sábanas daban picazón, las almohadas tenían mal olor entre sudor o humedad y para que salga agua caliente tienes que esperar mucho y hacer maniobras con las llaves del lavabo, en la mañana los recepcionistas nunca están y demoran en acudir al llamado ##### David Stayed 4 nights in Jun 2025 Verified ### 2/10 Terrible #### pilar Jun 29, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nada recomendable, no vayan ##### pilar Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### araceli rodriguez Jun 9, 2025 Disliked: Cleanliness, amenities La ubicacion y la decoración es buena pero toenen pésima higiene, el dia que llegamos no tenian huespedes el hotel estaba cerrado y aun asi el baño tenía basura, la habitacion tambien tenia cosas tiradas, la atencion del personal fue muy mala , solocitamos la limpieza de la habitacion y no la realizaron. Decidieron cambiarnos de habitación lo cual agradezco pero tampoco estaba muy limpia que digamos. ##### araceli rodriguez Stayed 3 nights in Jun 2025 Verified ### 4/10 Poor #### Janeth May 27, 2025 Disliked: Property conditions & facilities, room comfort No nos dieron controles para aire acondicionado y televisor, se fueron a pedir en dos ocasiones al "lobby" cuando nos los dieron, no servía el aire acondicionado y pasamos una noche muy calurosa; el estacionamiento no está en la propiedad, hay que quedarse en el de otro hotel; para hacer check out tuvimos que dejar las cosas sobre el mostrador pues nunca apareció nadie para entregar la llave y los controles... no nos sellaron el ticket de estacionamiento que nos dieron en el otro hotel (porque no había nadie) y tuvimos que pagar más de 200 pesos de estacionamiento... ##### Janeth Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Juan Carlos May 18, 2025 Disliked: Staff & service, amenities, property conditions & facilities Este “hotel” ODIA a sus huéspedes. Cero respeto al descanso o la comodidad en general de las personas. Para empezar NO tiene estacionamiento, este lo pagas por separado y está a cuadra y media del lugar. $13 pesos por hora más las pensión nocturna de $100 pesos. Esta propiedad cuenta con una terraza que actúa como restaurante y centro nocturno por lo que tus noches estarán llenas de ruido hasta la madrugada; solicité en recepción respeto al descanso y me dijeron que no podían hacer nada al respecto. Toallas rotas, pisos y baños con mal aspecto. Ruidos exteriores de la calle y un servicio al cliente PESIMO es lo que te espera en este lugar. Es una pena pues el lugar como tal pudiera ser muy bueno. No lo recomiendo ni un poco. ##### Juan Carlos Stayed 2 nights in May 2025 Verified ### 4/10 Poor #### JAVIER May 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### pesimo en la aplicacion dice que tiene estacionamiento gratis y resulta que ni es gratis y ni esta ahi cerca ##### JAVIER Stayed 1 night in May 2025 Verified ### 8/10 Good #### Adrian Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La verdad muy buenas avitaciones, la recomiendo de verdad . ##### Adrian Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Paola Apr 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo que no hay agua caliente 😅 Pero todo lo demás esta perfecto ##### Paola Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Sheila Nov 17, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es bonito, sus habitaciones parecen cómodas sin embargo es imposible descansar. En la planta alta tiene una terraza/ restaurante/ bar con música a todo volumen y charlas así como carcajadas hasta la madrugada. A las 5:00 am ya estaban haciendo ruido en las instalaciones del hotel, el elevador solo funciona a veces, los lavabos están tapados así que todo se queda ahí flotando, nunca tuvimos agua caliente y al salir nos dijeron que debemos abrir la llave del lavabo para luego abrir la regadera! No teníamos papel de baño y lo llevaron al día siguiente, el frigobar no enfría, el ventilador tampoco y la plancha para la ropa estaba quemada así que mancha las prendas. Lo rescatable es que la catedral y el zócalo están cruzando la calle ##### Sheila Stayed 1 night in Nov 2024 Verified ### 4/10 Poor #### Diana Nov 4, 2024 Disliked: Cleanliness, property conditions & facilities El hotel esta en decadencia , con mucho aroma a humedad y algunas puertas detruidas he inseguras, le falta mucho mantenimiento ##### Diana Stayed 1 night in Nov 2024 Verified ### 2/10 Terrible #### Edel Oct 28, 2024 Disliked: Cleanliness, staff & service, amenities La peor experiencia en un hotel poblano. Reservé una junior suite, llegué 2:45 y estando la habitación lista no nos dejaron pasar porque el acceso es a las 3, cuando abrimos la puerta no era lo que había reservado, peleamos una hora con el personal grosero y pésimamente preparado y terminaron poniendo un sofá cama, sin sábanas, para cubrir su error. La habitación tenía humedad, el baño y las sábanas moho. No es un hotel boutique, es solo un hotel más del centro con pretensiones, el edificio pudo ser “bonito” pero el personal lo acaba de hundir. Para colmo llegamos a las 2am y tuvimos que tocar la puerta 15 minutos en la calle sola y oscura antes de que Ia recepcionista nos abriera, de mal modo por despertarla. Es sin duda el peor lugar en el que me he quedado en Puebla. ##### Edel Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Aaron Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELENTE ##### Aaron Stayed 1 night in Sep 2024 Verified ### 4/10 Poor #### Carlos Sep 6, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy caro para lo que ofrecen. Solo el lugar donde está lo salva ##### Carlos Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Jovana Aug 30, 2024 Liked: Cleanliness, property conditions & facilities Buen lugar céntrico cerca de la catedral para hospedarse. Excelente vista en la terraza. ##### Jovana Stayed 1 night in May 2024 Verified ### 8/10 Good #### Miriam Aug 25, 2024 Liked: Amenities Limpio, bonito, buen precio, excelente ubicación, terraza muy bonita ##### Miriam Stayed 1 night in Aug 2024 Verified ### 4/10 Poor #### Jose Antonio Jul 14, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel no tiene estándares de limpieza y no contaba con agua para los servicios básicos ni para el aseo del baño ni personal ##### Jose Antonio Stayed 1 night in Jul 2024 Verified ### 2/10 Terrible #### Juan Jul 7, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Demasiado ruido tenían una fiesta q la siguieron hasta las 7:00 am no dejaron dormir nada muchos problemas con la agua caliente ##### Juan Stayed 1 night in Jul 2024 Verified ### 2/10 Terrible #### Arturo Jul 1, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hay estacionamiento. No hay agua caliente en las noches. Pedí una toalla y jamás la llevaron. No hay servicio a la habitación (el restaurante abre a las 2 pm y cierra a las 10 pm). ##### Arturo Stayed 1 night in Jun 2024 ### Expedia's Latest Trends ### Hotels > - [900 Tremblant](https://www.expedia.ca/Mont-Tremblant-Hotels-Auberge-Le-Voyageur.h3066060.Hotel-Information) > - [Hotels with Free Airport Shuttle in Jersey City](https://www.expedia.ca/Jersey-City-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d6023404-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > - [Hotels in New Haven](https://www.expedia.ca/New-Haven-Hotels.d180036.Travel-Guide-Hotels) > - [The Vijitt Resort Phuket](https://www.expedia.ca/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > - [Hotels in Stayner](https://www.expedia.ca/Stayner-Hotels.d6289251.Travel-Guide-Hotels) > - [Grand Fiesta Americana Puebla Angelópolis](https://www.expedia.ca/Puebla-Hotels-Grand-Fiesta-Americana-Puebla-Angelopolis.h13205808.Hotel-Information) > - [Englehart Inn](https://www.expedia.ca/Temiskaming-Shores-Hotels-Englehart-Inn.h8036184.Hotel-Information) > - [Oceanfront Hotels in County Cork](https://www.expedia.ca/Destinations-In-County-Cork-Oceanfront-Hotels.0-0-d603083-tOceanfrontHotels.Hotel-Filter-Destinations) > - [Hotels in Midtown](https://www.expedia.ca/Midtown-New-York-Hotels.0-n6203489-0.Travel-Guide-Filter-Hotels) > - [Hotels with Free Breakfast in Jersey Village](https://www.expedia.ca/Jersey-Village-Houston-Hotels-Hotels-With-Free-Breakfast.0-n119602-0-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > - [Hotels with Free Airport Shuttle in Haiti](https://www.expedia.ca/Destinations-In-Haiti-Hotels-With-Free-Airport-Shuttle.0-0-d75-tHotelswithFreeAirportShuttle.Hotel-Filter-Destinations) > - [Aparthotels Ambergris Caye](https://www.expedia.ca/Ambergris-Caye-Apart-Hotels.d6053528-aaApartHotels.Travel-Guide-Accommodation) > - [Sonata Hotel](https://www.expedia.ca/Puebla-Hotels-Sonata-Hotel.h27775368.Hotel-Information) > - [Resorts Pitt Meadows](https://www.expedia.ca/Pitt-Meadows-Resort-Hotels.d57189-aaResortHotels.Travel-Guide-Accommodation) > - [Hotel Lac Brome, BW Signature Collection](https://www.expedia.ca/Lac-Brome-Hotels-Hotel-Lac-Brome.h8366104.Hotel-Information) ### Flights > - [Flights from Mumbai (BOM) to Balikpapan (BPN)](https://www.expedia.ca/lp/flights/bom/bpn/mumbai-to-balikpapan) > - [Flights from Barakpur (CCU) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/ccu/yyz/kolkata-to-toronto) > - [Flights from Schiphol (AMS) to Temsia (AGA)](https://www.expedia.ca/lp/flights/ams/aga/amsterdam-to-agadir) > - [Flights from Tremblay-en-France (CDG) to Spata-Artemida (ATH)](https://www.expedia.ca/lp/flights/cdg/ath/paris-to-athens) ### Cars > - [Car rentals in Sicily](https://www.expedia.ca/Destinations-In-Sicily.d6048323.Car-Rental-Destinations) ### Packages > - [Steinbach Fly-In Golf Club](https://www.expedia.ca/Steinbach-Fly-In-Golf-Club-Steinbach.d6194188.Vacation-Attraction) > - [Whistler Mountain Bike Park](https://www.expedia.ca/Whistler-Mountain-Bike-Park-Whistler-Village.d6155684.Vacation-Attraction) ### General > - [Visit Borehamwood](https://www.expedia.ca/Borehamwood.dx4577) > - [Visit Lamberhurst](https://www.expedia.ca/Lamberhurst.dx3000010848) > - [Visit Al Muwayh](https://www.expedia.ca/Al-Muwayh.dx889823975912632320)