Promenade Tours and Activities

The only drawback was there is only one operating elevator so if you have luggage or carry stuff it is a little longer wait than usual, especially in the morning. Otherwise, the staff, the rooms, the bar & restaurant and location is great! Nice price too! Don’t mess the pricing up and turn people away!

Very central location in downtown San Diego, diagonal to Petco Park. Lots of restaurants around the hotel. Only issue is that it’s a steep price $70 for valet parking. Being a visitor, we were unfamiliar with the parking rules and any nearby self-parking, so did the valet parking for convenience. Staff were friendly, courteous and professional. Pool is very very small and not much room for even a small crowd. Easy to get on the highways too. Close to the San Diego zoo. Definitely would recommend!

We arrived early knowing our room wouldn't be ready. We had to ring the desk bell twice to get someone to help us. Clerk said he'd call us when our room would be ready. Their luggage "storage" is behind the small front desk. It is often unguarded. We came back a little later and sat waiting for our room and it go to be the actual check in time and the room still wasn't ready. We had to specify NOT to be put in a room near construction. The pool was closed until 2pm that day. Our room was on the 2nd floor and there was no elevator so we had to lift our heavy bags up narrow stairs. Our "deluxe" room was anything but. It was small, the bathroom was tiny with almost no counter space. The only good things were lots of towels and bath supplies. The tub had an old mat in it. When I went to the pool the next day there were no towels there so I asked front desk who said they send some down. I waited probably 20 minutes until I asked someone else and they were brought up. I would never stay at this hotel again.